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About Socital

Up to 150% improvement in email campaigns open rate, by using Socital Media data to personalize content for e-shops.

Other results for e-commerce clients:

  • 10x faster email database collection.
  • Up to 9x improvement of sales conversion rate.
  • Decrease of 10-20% of cart abandonment rate.
  • Save up to 25% of your digital marketing spend through better segmentation of audience.

Ideal for e-commerce stores in fashion, beauty, electronics and furniture/home. GDPR compliant. No need for coding.

FREE TRIAL available.

About Drift

Drift is the new way businesses buy from businesses. With its quickly evolving set of tools and playbooks, Drift is the world’s leading conversational marketing platform, trusted by top enterprise businesses like InVision, Marketo, MongoDB, Okta, Outreach, Vidyard, and over 150,000 other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now.

Drift has proven results in providing improved buying experience for potential customers, lead generation, and stimulating the sales cycle. Salespeople are able to make smooth conversations via chat or email with existing customers and pre-qualified prospects. Thanks to its mobile apps, it is suitable for on-the-go teams.

Features

  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Brand Management
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • Customer Management
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Password & Access Management
  • Social-Media Integration

Features

  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Brand Management
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • Customer Management
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Password & Access Management
  • Social-Media Integration

Summary

  • Up to 150% improvement in email campaigns open rate, by using Socital Media data to personalize content.

  • 10x faster email database collection.

  • Up to 9x improvement of conversion rate.

  • Decrease of 10-20% of cart abandonment rate.

  • Save up to 25% of your digital marketing spend through better segmentation of audience.

  • Ideal for ecommerce businesses.

  • Free trial available.

  • No coding needed.

Summary

  • Saved Replies

  • Book Meetings

  • Email Fallback

  • Chat Targeting

  • Activity History

  • Rep Profiles

  • Agent Status

  • Live View

  • Follow Contacts

  • Dynamic Routing

Pricing

Startup (ideal for personal shops)

Free
Included in plan:
  • 100 New Profiles / month
  • Unlimited Onsite Product Recommendations.
  • Free email platform Intergration.
  • 25+ PopUp Templates.
  • Reporting Dashboard.
  • 1 Domain

Accelerate (Perfect for new E-shops)

$377.00
unlimited user(s) / month
Included in plan:
  • 300 New Profiles / month
  • Unlimited Onsite Product Recommendations.
  • Free email platform Intergration.
  • 25+ PopUp Templates.
  • Reporting Dashboard.
  • 1 Domain

Growth (E-commerce as main business)

$755.00
1 user(s) / month
Included in plan:
  • 2000 New Profiles / month
  • Unlimited Onsite Product Recommendations.
  • Free email platform Intergration.
  • 25+ PopUp Templates.
  • Reporting Dashboard.

Pricing

Free

Free
Included in plan:
  • Live Chat
  • Scheduled Hours
  • Email Fallback
  • Mobile Apps
  • Profiles
  • Slack Integration
  • Up to 5 Connected Apps

Starter

$50.00
1 user(s) / month
Included in plan:
  • Inbound Playbooks
  • Live View
  • Saved Replies
  • Block Specific IPs
  • HubSpot, Segment Integrations
  • Up to 5 Connected Apps

Pro

$250.00
1 user(s) / month
Included in plan:
  • Bots
  • Outbound Playbooks
  • Salesforce Lead & Activity Push
  • Knowledgebase Integrations
  • Custom Branding
  • Unlimited Connected Apps
  • Jumpstart Onboarding (Included)
  • Ongoing Services (Add-on)

Enterprise

$1,000.00
1 user(s) / month
Included in plan:
  • Automated Meetings
  • Salesforce Lead Routing
  • Marketo Integration
  • Drift ABM
  • Guaranteed SLA
  • Clearbit Reveal

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Yes, there is a full documentation guide, available at the "Support" link in the footer of the Socital site.

  • What are some applications this service is commonly used in tandem with?
    1. Email providers (Mailchimp, Moosend, etc)
    2. CMS (Magento, Shopify)
    3. Loyalty systems
    4. Tools like Nosto, Segmentify, etc
  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, there is no limit on how many operators access the platform in the customer's account.

  • What is this service generally used for?
  • Increase sales from ecommerce, collect more subscribers, improve email open rates and decrease cart abandonment rate. Also segmenting audience with rich data and optimize marketing spend.

  • What platforms does this service support?
  • All major ecommerce platforms such as Magento and Shopify. Also automatic integration with email tools like MailChimp, Moosend, Emarsys, Dotmailer, Campaign Monitor, etc.

  • Does this service integrate with any other apps?
  • All major ecommerce platforms such as Magento and Shopify. Also automatic integration with email tools like MailChimp, Moosend, Emarsys, Dotmailer, Campaign Monitor, etc.

  • Who are the main user groups of this service?
  • Ecommerce managers or digital marketeers, working in ecommerce companies. Primary customers come from fashion, beauty, electronics and interior/furniture e-shops.

FAQs

    What platforms does this service support?
  • Drift is a web-based software.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Live Support, Help Docs, Knowledge Base, Phone Support.

  • Does this service integrate with any other apps?
  • Integrations: Salesforce, Zapier, MailChimp, Vidyard, Marketo, Segment, HubSpot, Clearbit, Slack, Wordpress, Zendesk, Helpjuice, FullStory, Shopify, SendGrid.

  • Does this service offer an API?
  • Yes, it offers API.

  • Who are the main user groups of this service?
  • Main users of Drift are sales and marketing teams in SMEs and large enterprises.

  • What is this service generally used for?
  • This service is used as a conversational marketing platform.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • It is mostly used in tandem with sales and marketing applications.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Boston
Employees:
51-200
Likes:
Followers:

Other

Who uses Socital
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Drift
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
French, Hindi, Swedish, Turkish, Chinese, English, Dutch, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish
Regional Restrictions:
No restrictions.
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