Compare SocialPilot vs Zoho SalesIQ vs Vision Helpdesk

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89%
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92%
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Crozscore:

86%
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81%
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SocialPilot screenshot view 5 more Zoho SalesIQ screenshot view 1 more Vision Helpdesk screenshot view 2 more

Software Description:

SocialPilot lets you connect to Facebook, Twitter, Instagram, Google+, LinkedIn, Pinterest, Tumblr, Xing and VK which covers mostly all major platforms having a friendly user-interface.

  • The User can connect upto 200 social media profiles at one SocialPilot account, share upto 1000 posts daily and add upto 10,000 posts in the scheduling queue.
  • Client Management where one can manage their clients' accounts without credential exchange.
  • Custom FB Branding where the user can post with their own brand name to Facebook profiles and groups instead of SocialPilot's to increase brand visibility.
  • Bulk scheduling with image uploading
  • Powerful and Actionable Social Media Analytics
  • Downloadable PDF Analytics Reports
  • Automated and Manual RSS feed and Content Suggestions
  • Deep URL shortening integration
  • Team Collaboration feature where the user can add upto 20 team members.

Software Description:

Zoho SalesIQ is a website visitor tracking and live chat software for small to large organizations that helps to improve customer engagement on your site and identify sales opportunities. The software provides detailed visitor information, such as location, site behavior, and new or returning visitors, that can be used to identify hot prospects and proactively engage them in chat at the most optimal time.

You can personalize chat sessions with Zoho SalesIQ's customizable chat widget, automatic language translation, and the ability for users to select which agent they would like to speak to. Create pre-defined rules and set up 'hot prospect' notifications to be sent to agents when visitors complete certain actions on your site.

Zoho SalesIQ integrates with Zoho CRM to track and record lead and prospect information. Chat sessions can be automatically converted into contact or lead records in the CRM and you can assign follow up actions without leaving the chat window. Alerts can also be sent to sales staff in Zoho CRM when identified hot prospect return to your site.

The customer engagement app can be used to monitor KPIs around visitor activity, as well as agent performance, through prebuilt reports and performance monitoring stats. Supervisors can use Zoho SalesIQ to co-browse with agents as they chat to prospects and provide coaching with live feedback.

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Features:

  • Data Export
  • Data Import
  • Analytics
  • Link Tracking
  • Dashboard
  • Scheduling
  • Calendar Management
  • Marketing Automation
  • Third-Party Plugins/Add-Ons
  • Notifications
  • Multi-Account
  • Multi-User
  • Social-Media Integration
  • API
  • Conversion Tracking
  • External Integrations

Features:

  • Email Integration
  • API
  • Data Visualization
  • Data Export
  • Lead Scoring
  • Lead Management
  • Marketing Automation
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Notifications
  • Dashboard

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Summary:

  • Easiest way to schedule and manage social media

  • The one-stop automation and marketing tool

  • Measure and Analyze your account completely with Social Media Analytics

  • Manage your clients social profiles without exchanging credentials or being an admin

  • Improve your brand visibility with Custom FB Branding which allows you to use your brand name instead of SocialPilot's while posting

  • Share fresh new content to keep the audience engaged from the vast content suggestions

  • Add upto 20 team members and give them access to manage your accounts

  • Repeat your evergreen content with the repeat post feature

  • Export a CSV file of all your posts to keep a record and use it again whenever you need it again

  • Manage and schedule the RSS Feed content automatically or manually

Summary:

  • Real-time visitor tracking: Analyze your store visitors in real-time. Understand how they are navigating your store. Gain insights into their geo-location and referrer source to engage in contextual conversations.

  • Visitor insights and lead scoring: Gain access to a highly insightful list of 'All' your store visitors. Prioritize them as hot, warm and cold based on their score. Drive sharper and more relevant engagement.

  • Sell smarter. Close deals faster: Supercharge your sales conversions by automating your store -visitor engagement with intelligent triggers. Recognize & engage prospects landing on your website through email campaigns.

  • Automatic chat translation: Engage with a wider audience and cover markets spreads across the globe. Receive messages in any language, but reply to prospects in their native language.

  • Easy to setup and customize: Setup is as simple as copy & paste. Customization is just a few more clicks. Whatever be the look & feel of your online store, SalesIQ just blends right in.

  • Take SalesIQ with you: Live chat with your store visitors from the comfort of your couch or while waiting at the airport. SalesIQ plays with with your iPhone, iPad or Andriod device via standard Jabber client).

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

SocialPilot Lite Free Plan

Free
Included in plan:
  • 3 connected profiles
  • 10 daily posts
  • Upto 30 posts in the scheduling queue

Individual

$10.00
1 user(s) / month
Included in plan:
  • Upto 10 social media profiles
  • 50 daily posts
  • 1000 posts in the scheduling queue
  • 5 RSS Feeds
  • Content Discovery 7 Suggestions

Professional

$30.00
1 user(s) / month
Included in plan:
  • Upto 50 connected profiles
  • 200 daily posts
  • 2500 posts in the scheduling queue
  • Social Media Analytics
  • 5 Team Members
  • 10 RSS Feeds
  • Bulk Scheduling
  • Custom Facebook Branding

Small Team

$50.00
1 user(s) / month
Included in plan:
  • Upto 100 connected profiles
  • 500 Daily Posts
  • Add upto 5000 posts in the scheduling queue
  • 20 Team Members
  • 20 RSS Feeds
  • Advance Curated Content
  • Social Media Analytics
  • Client Management
  • Bulk Scheduling
  • Custom Facebook Branding

Agency Plan

$100.00
1 user(s) / month
Included in plan:
  • Upto 200 connected profiles
  • 1000 Daily Posts
  • Add upto 10,000 posts in the scheduling queue
  • 20 RSS Feeds
  • 20 Team Members
  • Social Media Analytics
  • Client Management
  • Bulk Scheduling
  • Custom FB Branding
  • Advance Curated Content

Pricing:

  • Starting from: $19.00/month
  • Credit card required: N/A
  • $19 for 3 users. $59 for 5 users. $129 for 10 users.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes, we very well offer guides, tutorials and customer support.

    We have our youtube channel which has all our features video tutorials.

    The support team is so fast that they solve the queries of the user just in few hours!

  • What platforms does this service support?
  • SocialPilot supports Android, iOS

  • What is this service generally used for?
  • This service is generally used for

    • Social media scheduling and marketing
    • Automating the social content
    • Managing client's social accounts
    • Measuring and analyzing one's social accounts.
  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, with the Team Collaboration feature the user can add team members and give them access to manage his connected accounts at SocialPilot.

  • Does this service integrate with any other apps?
  • Yes, SocialPilot integrates with other apps.

  • Who are the main user groups of this service?
  • Social Media Professionals
    Digital Marketers
    Digital Marketing Agencies
    Bloggers
    Solopreneurs

  • Does this service offer an API?
  • Yes, SocialPilot does offer an API, where third party can easily integrate.

FAQs:

    What is this service generally used for?
  • To convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Get started now with our forever free plan.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • What platforms does this service support?
  • SalesIQ is available in web browser, android and iOS platforms

  • Does this service offer an API?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with all leading CRM and Help Desk Softwares

  • Who are the main user groups of this service?
  • Mid Size Business, Small Business, Entrepreneurs, Startups, Freelancers.
    Supported Countries: Worldwide

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service integrate with any other apps?
  • Zoho SalesIQ offers 'add-ons' across 70+ CMS, ecommerce, and email marketing platforms that help you close more deals while tracking your website visitors in real-time. Use our Developer API to integrate business applications.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

Publisher:

Founded:
-
Based in:
WALNUT
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
43.7k

Publisher:

Founded:
-
Based in:
Nasik
Employees:
-
Likes:
Followers:

Other:

Who uses SocialPilot
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
German, Spanish, English
Regional Restrictions:
No restrictions.

Other:

Who uses Zoho SalesIQ
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
French, Dutch, Polish, Turkish, Italian, Russian, Spanish, English, Portuguese
Regional Restrictions:
No restrictions.
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