Compare SocialPilot vs Vision Helpdesk

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Crozscore:

84%
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88%
50%
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Crozscore:

67%
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100%
30%
interest rising
SocialPilot screenshot view 5 more Vision Helpdesk screenshot view 3 more

Software Description:

SocialPilot lets you connect to Facebook, Twitter, Instagram, Google+, LinkedIn, Pinterest, Tumblr, Xing and VK which covers mostly all major platforms having a friendly user-interface.

  • The User can connect upto 200 social media profiles at one SocialPilot account, share upto 500 posts daily and add upto 5000 posts in the scheduling queue.
  • Client Management where one can manage their clients' accounts without credential exchange.
  • Custom FB Branding where the user can post with their own brand name to Facebook profiles and groups instead of SocialPilot's to increase brand visibility.
  • Bulk scheduling with image uploading
  • Powerful and Actionable Social Media Analytics
  • Automated and Manual RSS feed and Content Suggestions
  • Deep URL shortening integration
  • Team Collaboration feature where the user can add upto 20 team members.

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Features:

  • Data Export
  • Data Import
  • Analytics
  • Link Tracking
  • Dashboard
  • Scheduling
  • Calendar Management
  • Marketing Automation
  • Third-Party Plugins/Add-Ons
  • Notifications
  • Multi-Account
  • Multi-User
  • Social-Media Integration
  • API
  • Conversion Tracking
  • External Integrations

Features:

  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Summary:

  • Easiest way to schedule and manage social media

  • The one-stop automation and marketing tool

  • Measure and Analyze your account completely with Social Media Analytics

  • Manage your clients social profiles without exchanging credentials or being an admin

  • Improve your brand visibility with Custom FB Branding which allows you to use your brand name instead of SocialPilot's while posting

  • Share fresh new content to keep the audience engaged from the vast content suggestions

  • Add upto 20 team members and give them access to manage your accounts

  • Repeat your evergreen content with the repeat post feature

  • Export a CSV file of all your posts to keep a record and use it again whenever you need it again

  • Manage and schedule the RSS Feed content automatically or manually

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Starter

Free
Included in plan:
  • Upto 3 Connected Profiles
  • 10 posts sharing per day
  • 30 posts in the scheduling queue
  • Content Discovery and Suggestions

Basic

$4.99
1 user(s) / month
Included in plan:
  • Upto 10 Connected Profiles
  • 50 posts sharing per day
  • 250 posts in the scheduling queue
  • 5 RSS Feeds
  • Social Media Analytics
  • Client Management
  • Content Discovery & Suggestions

Growth Hacker

$9.99
1 user(s) / month
Included in plan:
  • Upto 100 Connected Profiles
  • 200 posts sharing per day
  • 1000 posts in the scheduling queue
  • 10 RSS Feeds
  • 5 Team Members
  • Social Media Analytics
  • Client Management
  • Bulk Scheduling
  • Custom FB Branding
  • Content Discovery & Suggestions

Business

$14.99
1 user(s) / month
Included in plan:
  • Upto 200 connected profiles
  • 5000 posts in the scheduling queue
  • 20 RSS Feeds
  • 20 Team Members
  • Social Media Analytics
  • Client Management
  • Bulk Scheduling
  • Custom FB Branding
  • Content Discovery & Suggestions

Pricing:

  • Starting from: $7.00/month
  • Credit card required: N/A
  • SaaS License:

    Help Desk Software – $10 /agent/mo ($7 billed annually)
    Satellite Help Desk (Multi Company) – $20 /agent/mo ($14 billed annually)
    Service Desk (ITIL-ITSM ) – $30 /agent/mo ($21 billed annually)

    Download Recurring License:

    Help Desk Software – $10 /agent/mo ($7 billed annually)
    Satellite Help Desk (Multi Company) – $20 /agent/mo ($14 billed annually)
    Service Desk (ITIL-ITSM ) – $30 /agent/mo ($21 billed annually)

    Download One Time License:

    Help Desk Software – $150 /agent/one-time fee
    Satellite Help Desk (Multi Company) – $250 /agent/one-time fee
    Service Desk (ITIL-ITSM ) – $350/agent/one-time fee

FAQs:

    What platforms does this service support? (e.g. native mobile apps)
  • SocialPilot supports Android, iOS

  • What is this service generally used for?
  • This service is generally used for

    Social media scheduling and marketing
    Automating the social content
    Managing client's social accounts
    Measuring and analyzing one's social accounts.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we very well offer guides, tutorials and customer support.

    The support team is so fast that they solve the queries of the user just in few hours.

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes, with the Team Collaboration feature the user can add team members and give them access to manage his connected accounts at SocialPilot.

  • Does this service integrate with any other apps?
  • Yes, SocialPilot integrates with other apps.

  • Who are the main user groups of this service?
  • Social Media Professionals
    Digital Marketers
    Digital Marketing Agencies
    Bloggers
    Solopreneurs

  • Does this service offer an API?
  • Yes, SocialPilot does offer an API, where third party can easily integrate.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability? (e.g. teams)
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support? (e.g. native mobile apps)
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
3.15k
Followers:
16.4k

Publisher:

Founded:
-
Based in:
Nasik
Employees:
-
Likes:
21.3k
Followers:
1.67k

Other:

Who uses SocialPilot
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish, German
Regional Restrictions:
No restrictions.

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, Dutch, Spanish, Russian, Portuguese, Polish, French, Turkish, Italian
Regional Restrictions:
No restrictions.
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