Compare SocialPilot vs Brand24 vs DiamanteDesk

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92%
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100%
46%
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Crozscore:

83%
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87%
49%
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60%
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SocialPilot screenshot view 5 more Brand24 screenshot view 1 more DiamanteDesk screenshot view 5 more

Software Description:

SocialPilot lets you connect to Facebook, Twitter, Instagram, Google+, LinkedIn, Pinterest, Tumblr, Xing and VK which covers mostly all major platforms having a friendly user-interface.

  • The User can connect upto 200 social media profiles at one SocialPilot account, share upto 1000 posts daily and add upto 10,000 posts in the scheduling queue.
  • Client Management where one can manage their clients' accounts without credential exchange.
  • Custom FB Branding where the user can post with their own brand name to Facebook profiles and groups instead of SocialPilot's to increase brand visibility.
  • Bulk scheduling with image uploading
  • Powerful and Actionable Social Media Analytics
  • Downloadable PDF Analytics Reports
  • Automated and Manual RSS feed and Content Suggestions
  • Deep URL shortening integration
  • Team Collaboration feature where the user can add upto 20 team members.

Software Description:

Brand24 provides a simple solution that allows you to both track and engage in online conversations relevant to your business. Brand24 gives you instant access to mentions about your brand across the web, from social networks to influential publishers. React and engage quickly to real-time comments made about your brand. Follow-up on positive comments from your brand ambassadors, or respond to a dissatisfied customer before the story gets ahead of you. 80% of consumers do research or ask online before making a buying decision. Brand24 gives you the listening tools to find these leads, identify where to promote products and find customers before they find you.

Software Description:

DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.

Our software enables big and small companies to support and guide their customers through emails, websites and phone calls. It is an easy and user-friendly tool designed to create tickets within the CRM and associate them with any customer from the system.

In DiamanteDesk tickets can be assigned to specific users and administrators and grouped into Branches in order to organize the workflow and focus on high-priority issues and requests.

Features:

  • Data Export
  • Data Import
  • Analytics
  • Link Tracking
  • Dashboard
  • Scheduling
  • Calendar Management
  • Marketing Automation
  • Third-Party Plugins/Add-Ons
  • Notifications
  • Multi-Account
  • Multi-User
  • Social-Media Integration
  • API
  • Conversion Tracking
  • External Integrations

Features:

Features:

  • Customer Management
  • Dashboard
  • Notifications
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Data Export
  • Data Import
  • Batch Permissions & Access
  • Data Visualization
  • External Integrations
  • API
  • Email Integration

Summary:

  • Easiest way to schedule and manage social media

  • The one-stop automation and marketing tool

  • Measure and Analyze your account completely with Social Media Analytics

  • Manage your clients social profiles without exchanging credentials or being an admin

  • Improve your brand visibility with Custom FB Branding which allows you to use your brand name instead of SocialPilot's while posting

  • Share fresh new content to keep the audience engaged from the vast content suggestions

  • Add upto 20 team members and give them access to manage your accounts

  • Repeat your evergreen content with the repeat post feature

  • Export a CSV file of all your posts to keep a record and use it again whenever you need it again

  • Manage and schedule the RSS Feed content automatically or manually

Summary:

  • Real-time Internet Monitoring

  • Influencer Analysis

  • Sentiment Analysis

  • Collaborative Work & Report Generation

  • Competitor Knowledge

  • Mobile App for iOS/Android

Summary:

  • Easy-to-use help-desk open source support ticketing system and customer service solution.

SocialPilot Lite Free Plan

Free
Included in plan:
  • 3 connected profiles
  • 10 daily posts
  • Upto 30 posts in the scheduling queue

Individual

$10.00
1 user(s) / month
Included in plan:
  • Upto 10 social media profiles
  • 50 daily posts
  • 1000 posts in the scheduling queue
  • 5 RSS Feeds
  • Content Discovery 7 Suggestions

Professional

$30.00
1 user(s) / month
Included in plan:
  • Upto 50 connected profiles
  • 200 daily posts
  • 2500 posts in the scheduling queue
  • Social Media Analytics
  • 5 Team Members
  • 10 RSS Feeds
  • Bulk Scheduling
  • Custom Facebook Branding

Small Team

$50.00
1 user(s) / month
Included in plan:
  • Upto 100 connected profiles
  • 500 Daily Posts
  • Add upto 5000 posts in the scheduling queue
  • 20 Team Members
  • 20 RSS Feeds
  • Advance Curated Content
  • Social Media Analytics
  • Client Management
  • Bulk Scheduling
  • Custom Facebook Branding

Agency Plan

$100.00
1 user(s) / month
Included in plan:
  • Upto 200 connected profiles
  • 1000 Daily Posts
  • Add upto 10,000 posts in the scheduling queue
  • 20 RSS Feeds
  • 20 Team Members
  • Social Media Analytics
  • Client Management
  • Bulk Scheduling
  • Custom FB Branding
  • Advance Curated Content

Pricing:

  • Starting from: $49.00/month
  • Credit card required: No
  • Plus: $49 per month
    Premium: $99 per month
    Max: $349 per month

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes, we very well offer guides, tutorials and customer support.

    We have our youtube channel which has all our features video tutorials.

    The support team is so fast that they solve the queries of the user just in few hours!

  • What platforms does this service support?
  • SocialPilot supports Android, iOS

  • What is this service generally used for?
  • This service is generally used for

    • Social media scheduling and marketing
    • Automating the social content
    • Managing client's social accounts
    • Measuring and analyzing one's social accounts.
  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, with the Team Collaboration feature the user can add team members and give them access to manage his connected accounts at SocialPilot.

  • Does this service integrate with any other apps?
  • Yes, SocialPilot integrates with other apps.

  • Who are the main user groups of this service?
  • Social Media Professionals
    Digital Marketers
    Digital Marketing Agencies
    Bloggers
    Solopreneurs

  • Does this service offer an API?
  • Yes, SocialPilot does offer an API, where third party can easily integrate.

FAQs:

    Who are the main user groups of this service?
  • We monitor over 30,000 brands and products. Including companies like Intel, Panasonic, IKEA, Vichy, Air France, GlaxoSmithKleine and Samsung. Apart from brands themselves, our second largest customer group are all types of agencies – PR agencies, social media agencies, marketing agencies, interactive agencies, etc. 50% of our subscribers are small and medium companies - i.e. doctors, shop owners, restaurant owners, startups, ebay sellers.

  • What is this service generally used for?
  • Brand24 is an online monitoring and analytics tool that helps brands understand their audience, track online mentions and reach out to prospects and current customers.

  • Does this service offer multi-user capability (e.g. teams)?
  • Brand24 enables its users to share projects, alerts and results across teams.

  • Does this service offer guides, tutorials and or customer support?
  • Brand24 offers many support options: via phone, FAQs. video tutorials and for all professional packages - 24/7 online support.

FAQs:

    Does this service offer an API?
  • DiamanteDesk provides full control of the system via API

  • What is this service generally used for?
  • For customer support

  • Who are the main user groups of this service?
  • Small to large eCommerce merchants and IT Companies with specific business requirements for customer support

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Deep integrations with CRM systems (OroCRM, Salesforce, SugarCRM, etc), eCommerce solutions (Magento and Prestashop platforms, Shopify, eBay, Amazon marketplaces and stores, etc)
    Bug-tracking/project management tools (Jira, YouTrack, Redmine)

  • Does this service offer guides, tutorials and or customer support?
  • DiamanteDesk Documentation (on our website)
    Installation Guide (on our website)
    Upgrade Guide (on our website)
    Customer Support Online 24/7 (Live Rep)

Publisher:

Founded:
-
Based in:
WALNUT
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
3.58k
Followers:
71

Other:

Who uses SocialPilot
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
German, Spanish, English
Regional Restrictions:
No restrictions.

Other:

Who uses Brand24
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Indonesian, Polish, English
Regional Restrictions:
No restrictions.

Other:

Who uses DiamanteDesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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