Sociality.io is an all-in-one social media management platform that enables marketers to easily manage their social presence in a single dashboard. Sociality.io currently supports Facebook, Twitter, Instagram, YouTube, and LinkedIn.
Our primary aim is to help marketers improve connection with their audiences, streamline publishing workflows, collaborate in real-time, and transform social data into valuable insights.
Here are some of the Sociality.io features that our customers love most:
1) All content on one calendar with the Publish Module.
Manage social media content publishing and scheduling with automated ease on one collaborative dashboard. Visually organize and manage content calendars with content preview, social feed, weekly, monthly, and agenda views. Keep team collaboration consistent with advanced access settings.
2) All conversations on one screen with the Engage Module.
No more missed user messages while tabbing between accounts or hours-long page moderation processes. Bring growth, scalability, and process to social media engagement management. Create better conversations that result in better conversions with the unified Sociality.io inbox.
3) All data on one platform with the Listen Module.
Manage your brand health with the right tool that gathers your brand mentions across the web, includes sentiment analysis, and covers hundreds of languages—not only tracking conversations about your brand but also equipping you to respond quickly with customizable alert emails.
4) All competitors in one report with the Competitor Analysis.
No more spending hours on competitor analysis or making misguided decisions due to missed information. Reach your competitors' data rapidly and develop strategies through detailed competitor analysis.
5) All reports ready to present with the Analytics Module.
Enjoy the most comprehensive analytics report tool for finding meaning in data scattered across social media channels. Track social media KPIs—including paid engagement insights, Instagram TV and Stories analytics, content intelligence, and audience demographics—in one place. Schedule reports and download them as PowerPoint or Excel files.
Sociality.io is a cloud-based solution that provides live customer support and is available for both iOS and Android mobile devices.
About Sprout Social
Sprout Social is an intuitive platform that delivers smarter, faster business impact from social - from industry insights and competitive intelligence to customer service, data and analytics. With Sprout, businesses can harness the power of social with solutions that expand their influence, personalize brand experiences, and uncover critical data to future-proof their business strategies.
Key Features Include:
- Social Media Management
- Publishing + Scheduling
- Social Listening
- Analytics
- Influencer Marketing
- Social Customer Care
- Employee Advocacy
- All plans come with a risk-free 30 day free trial.
Sprout builds and maintains strong network partnerships and integrations including with TikTok, Threads, Pinterest, LinkedIn, Twitter, Facebook, Instagram, Feedly, HubSpot, Bit.ly, Zendesk, Google Analytics and Salesforce among many others, to help customers streamline workflows and unify customer data across the entire business.
Features
API
Audience Targeting
Brand Management
Calendar Management
Conversion Tracking
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Keyword Tracking
Marketing Automation
Multi-Account
Multi-User
Notifications
Scheduling
Social-Media Integration
Third-Party Plugins/Add-Ons
Social Media Monitoring
Features
API
Audience Targeting
Brand Management
Calendar Management
Conversion Tracking
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Keyword Tracking
Marketing Automation
Multi-Account
Multi-User
Notifications
Scheduling
Social-Media Integration
Third-Party Plugins/Add-Ons
Social Media Monitoring
Summary
Unlimited users and reports
Comprehensive and exportable account analytics reports
Team performance reports
A social CRM-like collaborative inbox
Competitors’ historical data monitoring
All modules available in all pricing plans
Summary
Social Media Analytics & Reporting
Social Media Listening
Social Media Management & Collaboration
Social Media Customer Service & CRM
Social Content Publishing, Scheduling, & Planning
Social Media Monitoring & Engagement
Integrates with Pinterest, Facebook, Instagram, LinkedIn, Twitter, & YouTube
Pricing
Pro
$99.00
1 server(s) / month
Included in plan:
1 User
10 Pages - No add-on
Free Monitoring (250 mentions per month)
Unlimited: Scheduled posts, reports and exports, keywords, alert e-mails, templates and so on!
Zapier + Slack + Intercom Integration
Live Chat Support
6 Months Data Retention
1-1 Onboarding
Business
$199.00
1 server(s) / month
Included in plan:
Unlimited Users
15 Pages - Add-on available
Free Monitoring (500 mentions per month)
Unlimited: Scheduled posts, reports and exports, keywords, alert e-mails, templates and so on!
Zapier + Slack + Intercom Integrations
Live Chat Support
12 Months Data Retention
1-1 Onboarding
Enterprise
1 server(s) / month
Included in plan:
Unlimited Users
Unlimited Pages
Free Monitoring (Custom)
Unlimited: Scheduled posts, reports and exports, keywords, alert e-mails, templates and so on!
Zapier + Intercom + Slack + Integration
Live Chat Support
24 Months Data Retention
1-1 Onboarding
Dedicated Account Manager
Audit Logs
Password Security Policy
Enhanced API
Pricing
Standard
$249.00
1 user(s) / month
Included in plan:
Includes 5 social profiles
All-in-one social inbox
Publish, schedule, draft and queue posts
Complete social media management
Review management
Group, profile and post-level reporting
Monitor profiles, keywords and locations
Social content calendar
Paid promotion tools to boost Facebook posts
iOS and Android mobile apps
Professional
$399.00
1 user(s) / month
Included in plan:
+ INCLUDES ALL STANDARD FEATURES
Unlimited social profiles
Competitive reports for Instagram, Facebook and X
Tag, categorize and report on inbox messages
Custom workflows for multiple approvers and steps
Scheduling for optimal send times
Saved replies
Digital asset and content library
Trends and engagement reports
Team and productivity reporting
Approval workflow and audience targeting
Campaign tagging and reporting
AI assisted suggestions
Paid social reporting for Facebook, Instagram, X and LinkedIn
Add-on: Advanced social listening suite*
Advanced
$499.00
1 user(s) / month
Included in plan:
+ INCLUDES ALL PROFESSIONAL FEATURES
Message spike alerts
Enhance by AI Assist
Sentiment analysis
Rule builder for automated actions
Automated link tracking
CSAT and NPS surveys
Helpdesk and CRM integrations
Feature visibility controls
Custom chatbots with automation tools
External approvers
Report builder and scheduled report delivery
Organize tags
Enterprise
1 user(s) / month
Included in plan:
+ INCLUDES ALL PROFESSIONAL FEATURES
Tailored implementation and onboarding
Professional consulting services
24/5 Prioritized customer support
ADD ONS: Can be added to any plans
1 user(s) / month
Included in plan:
Social Listening
Premium Analytics
Employee Advocacy
Influencer Marketing
FAQs
Does this service integrate with any other apps?
Intercom, Zapier, Slack and Enhanced API integrations are available.
What is this service generally used for?
As an all-in-one social media management platform, Sociality.io delivers assistance that every social media marketer needs to effectively manage their social presence. Through the following five modules, Sociality.io provides end-to-end social media management capability:
Engage: Engage with audiences at scale. Manage all social media engagement within one unified inbox.
Publish: Automate content publication. Plan, manage, and schedule social media posts as a team.
Listen: Evaluate brand health. Listen to ongoing social and web conversations to uncover actionable insights.
Analytics: Monitor social media metrics with ease. Access advanced reports to inform strategy.
Competitor Analysis: Benchmark social media profiles against competitors’ social media performance metrics, content strategies, and advertising campaigns.
Does this service offer an API?
Yes
Does this service offer guides, tutorials and or customer support?
Yes
What platforms does this service support?
Facebook
Instagram
Twitter
Youtube
Linkedin
Does this service offer multi-user capability (e.g. teams)?
Yes
Who are the main user groups of this service?
Social media marketer
FAQs
Does this service integrate with any other apps?
In addition to the social networks listed above, Sprout integrations with the following additional platforms:
Salesforce (Marketing Cloud, Sales Cloud, Service Cloud), Tableau, Hubspot, Microsoft Dynamics 365, Salesforce Service Cloud, Zendesk, Marketo, Apple App Store, Google Play Store, Good My Business, Facebook Shops, Shopify, WooCommerce, Bit.ly, Google Analytics, Bynder, Opal, Canva, Dropbox, Feedly, Adobe Experience Manager, Google Drive, Microsoft Teams, Slack
What platforms does this service support?
Sprout supports integrations with the following social networks: Instagram, Facebook, Twitter/X, Linkedin, Youtube, Pinterest, TikTok, Threads, Tripadvisor, Trustpilot, Glassdoor, Google My Business, Facebook Shops, Reddit, Yelp
Does this service offer an API?
Sprout Social does not have a public API at this time, but if you would like to learn more about API access as an add-on to your Sprout Social subscription, please email our support team for more information.
Does this service offer multi-user capability (e.g. teams)?
Yes, Sprout offers the creation and management of teams of users across the platform for better collaboration within your Sprout instance.
Does this service offer guides, tutorials and or customer support?
Sprout offers a wealth of resources from guides, tutorials, courses as well as 24/5 customer support. for customers. Additionally, Sprout has their Insights Blog which contains a massive library of industry research, content and assets as well as their networking community, The Arboretum, for industry professionals.
Who are the main user groups of this service?
Sprout Social is used by over 30,000 brands around the world, in industries ranging from public sector, education, hospitality, fashion, tech, digital marketing agencies and everything in between. Most commonly, Sprout users typically sit within social, marketing, data & analytics and/or customer care roles within an organization.
What is this service generally used for?
Sprout Social is a social media management and intelligence tool for brands and agencies of all sizes to manage conversations and surface the actionable insights that drive real business impact. Our fully integrated platform provides solutions for superior social marketing, customer service, data analysis, social listening and employee advocacy.
What are some applications this service is commonly used in tandem with?
Sprout is commonly used in tandem with social networks, business intelligence (BI) platforms, CRM and and lead gen tools, Help Desk, messaging apps, reputation and review management tools, social commerce, website and link tracking and workflow & DAM tools.