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About Sociality.io

Sociality.io is an all-in-one social media management platform that enables marketers to easily manage their social presence in a single dashboard. Sociality.io currently supports Facebook, Twitter, Instagram, YouTube, and LinkedIn.

Our primary aim is to help marketers improve connection with their audiences, streamline publishing workflows, collaborate in real-time, and transform social data into valuable insights.

Here are some of the Sociality.io features that our customers love most:

1) All content on one calendar with the Publish Module.

Manage social media content publishing and scheduling with automated ease on one collaborative dashboard. Visually organize and manage content calendars with content preview, social feed, weekly, monthly, and agenda views. Keep team collaboration consistent with advanced access settings.

2) All conversations on one screen with the Engage Module.

No more missed user messages while tabbing between accounts or hours-long page moderation processes. Bring growth, scalability, and process to social media engagement management. Create better conversations that result in better conversions with the unified Sociality.io inbox.

3) All data on one platform with the Listen Module.

Manage your brand health with the right tool that gathers your brand mentions across the web, includes sentiment analysis, and covers hundreds of languages—not only tracking conversations about your brand but also equipping you to respond quickly with customizable alert emails.

4) All competitors in one report with the Competitor Analysis.

No more spending hours on competitor analysis or making misguided decisions due to missed information. Reach your competitors' data rapidly and develop strategies through detailed competitor analysis.

5) All reports ready to present with the Analytics Module.

Enjoy the most comprehensive analytics report tool for finding meaning in data scattered across social media channels. Track social media KPIs—including paid engagement insights, Instagram TV and Stories analytics, content intelligence, and audience demographics—in one place. Schedule reports and download them as PowerPoint or Excel files.

Sociality.io is a cloud-based solution that provides live customer support and is available for both iOS and Android mobile devices.

About Sprout Social

Sprout Social is an intuitive platform that delivers smarter, faster business impact from social - from industry insights and competitive intelligence to customer service, data and analytics. With Sprout, businesses can harness the power of social with solutions that expand their influence, personalize brand experiences, and uncover critical data to future-proof their business strategies.

Key Features Include:
- Social Media Management
- Publishing + Scheduling
- Social Listening
- Analytics
- Influencer Marketing
- Social Customer Care
- Employee Advocacy
- All plans come with a risk-free 30 day free trial.

Sprout builds and maintains strong network partnerships and integrations including with TikTok, Threads, Pinterest, LinkedIn, Twitter, Facebook, Instagram, Feedly, HubSpot, Bit.ly, Zendesk, Google Analytics and Salesforce among many others, to help customers streamline workflows and unify customer data across the entire business.

Features

  • API
  • Audience Targeting
  • Brand Management
  • Calendar Management
  • Conversion Tracking
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Keyword Tracking
  • Marketing Automation
  • Multi-Account
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons
  • Social Media Monitoring

Features

  • API
  • Audience Targeting
  • Brand Management
  • Calendar Management
  • Conversion Tracking
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Keyword Tracking
  • Marketing Automation
  • Multi-Account
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons
  • Social Media Monitoring

Summary

  • Unlimited users and reports

  • Comprehensive and exportable account analytics reports

  • Team performance reports

  • A social CRM-like collaborative inbox

  • Competitors’ historical data monitoring

  • All modules available in all pricing plans

Summary

  • Social Media Analytics & Reporting

  • Social Media Listening

  • Social Media Management & Collaboration

  • Social Media Customer Service & CRM

  • Social Content Publishing, Scheduling, & Planning

  • Social Media Monitoring & Engagement

  • Integrates with Pinterest, Facebook, Instagram, LinkedIn, Twitter, & YouTube

Pricing

Pro

$99.00
1 server(s) / month
Included in plan:
  • 1 User
  • 10 Pages - No add-on
  • Free Monitoring (250 mentions per month)
  • Unlimited: Scheduled posts, reports and exports, keywords, alert e-mails, templates and so on!
  • Zapier + Slack + Intercom Integration
  • Live Chat Support
  • 6 Months Data Retention
  • 1-1 Onboarding

Business

$199.00
1 server(s) / month
Included in plan:
  • Unlimited Users
  • 15 Pages - Add-on available
  • Free Monitoring (500 mentions per month)
  • Unlimited: Scheduled posts, reports and exports, keywords, alert e-mails, templates and so on!
  • Zapier + Slack + Intercom Integrations
  • Live Chat Support
  • 12 Months Data Retention
  • 1-1 Onboarding

Enterprise


1 server(s) / month
Included in plan:
  • Unlimited Users
  • Unlimited Pages
  • Free Monitoring (Custom)
  • Unlimited: Scheduled posts, reports and exports, keywords, alert e-mails, templates and so on!
  • Zapier + Intercom + Slack + Integration
  • Live Chat Support
  • 24 Months Data Retention
  • 1-1 Onboarding
  • Dedicated Account Manager
  • Audit Logs
  • Password Security Policy
  • Enhanced API

Pricing

Standard

$249.00
1 user(s) / month
Included in plan:
  • Includes 5 social profiles
  • All-in-one social inbox
  • Publish, schedule, draft and queue posts
  • Complete social media management
  • Review management
  • Group, profile and post-level reporting
  • Monitor profiles, keywords and locations
  • Social content calendar
  • Paid promotion tools to boost Facebook posts
  • iOS and Android mobile apps

Professional

$399.00
1 user(s) / month
Included in plan:
  • + INCLUDES ALL STANDARD FEATURES
  • Unlimited social profiles
  • Competitive reports for Instagram, Facebook and X
  • Tag, categorize and report on inbox messages
  • Custom workflows for multiple approvers and steps
  • Scheduling for optimal send times
  • Saved replies
  • Digital asset and content library
  • Trends and engagement reports
  • Team and productivity reporting
  • Approval workflow and audience targeting
  • Campaign tagging and reporting
  • AI assisted suggestions
  • Paid social reporting for Facebook, Instagram, X and LinkedIn
  • Add-on: Advanced social listening suite*

Advanced

$499.00
1 user(s) / month
Included in plan:
  • + INCLUDES ALL PROFESSIONAL FEATURES
  • Message spike alerts
  • Enhance by AI Assist
  • Sentiment analysis
  • Rule builder for automated actions
  • Automated link tracking
  • CSAT and NPS surveys
  • Helpdesk and CRM integrations
  • Feature visibility controls
  • Custom chatbots with automation tools
  • External approvers
  • Report builder and scheduled report delivery
  • Organize tags

Enterprise


1 user(s) / month
Included in plan:
  • + INCLUDES ALL PROFESSIONAL FEATURES
  • Tailored implementation and onboarding
  • Professional consulting services
  • 24/5 Prioritized customer support

ADD ONS: Can be added to any plans


1 user(s) / month
Included in plan:
  • Social Listening
  • Premium Analytics
  • Employee Advocacy
  • Influencer Marketing

FAQs

    Does this service integrate with any other apps?
  • Intercom, Zapier, Slack and Enhanced API integrations are available.

  • What is this service generally used for?
  • As an all-in-one social media management platform, Sociality.io delivers assistance that every social media marketer needs to effectively manage their social presence. Through the following five modules, Sociality.io provides end-to-end social media management capability:

    Engage: Engage with audiences at scale. Manage all social media engagement within one unified inbox.

    Publish: Automate content publication. Plan, manage, and schedule social media posts as a team.

    Listen: Evaluate brand health. Listen to ongoing social and web conversations to uncover actionable insights.

    Analytics: Monitor social media metrics with ease. Access advanced reports to inform strategy.

    Competitor Analysis: Benchmark social media profiles against competitors’ social media performance metrics, content strategies, and advertising campaigns.

  • Does this service offer an API?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What platforms does this service support?
    • Facebook
    • Instagram
    • Twitter
    • Youtube
    • Linkedin
  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Who are the main user groups of this service?
  • Social media marketer

FAQs

    Does this service integrate with any other apps?
  • In addition to the social networks listed above, Sprout integrations with the following additional platforms:
    Salesforce (Marketing Cloud, Sales Cloud, Service Cloud), Tableau, Hubspot, Microsoft Dynamics 365, Salesforce Service Cloud, Zendesk, Marketo, Apple App Store, Google Play Store, Good My Business, Facebook Shops, Shopify, WooCommerce, Bit.ly, Google Analytics, Bynder, Opal, Canva, Dropbox, Feedly, Adobe Experience Manager, Google Drive, Microsoft Teams, Slack

  • What platforms does this service support?
  • Sprout supports integrations with the following social networks: Instagram, Facebook, Twitter/X, Linkedin, Youtube, Pinterest, TikTok, Threads, Tripadvisor, Trustpilot, Glassdoor, Google My Business, Facebook Shops, Reddit, Yelp

  • Does this service offer an API?
  • Sprout Social does not have a public API at this time, but if you would like to learn more about API access as an add-on to your Sprout Social subscription, please email our support team for more information.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, Sprout offers the creation and management of teams of users across the platform for better collaboration within your Sprout instance.

  • Does this service offer guides, tutorials and or customer support?
  • Sprout offers a wealth of resources from guides, tutorials, courses as well as 24/5 customer support. for customers. Additionally, Sprout has their Insights Blog which contains a massive library of industry research, content and assets as well as their networking community, The Arboretum, for industry professionals.

  • Who are the main user groups of this service?
  • Sprout Social is used by over 30,000 brands around the world, in industries ranging from public sector, education, hospitality, fashion, tech, digital marketing agencies and everything in between. Most commonly, Sprout users typically sit within social, marketing, data & analytics and/or customer care roles within an organization.

  • What is this service generally used for?
  • Sprout Social is a social media management and intelligence tool for brands and agencies of all sizes to manage conversations and surface the actionable insights that drive real business impact. Our fully integrated platform provides solutions for superior social marketing, customer service, data analysis, social listening and employee advocacy.

  • What are some applications this service is commonly used in tandem with?
  • Sprout is commonly used in tandem with social networks, business intelligence (BI) platforms, CRM and and lead gen tools, Help Desk, messaging apps, reputation and review management tools, social commerce, website and link tracking and workflow & DAM tools.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
347

Vendor Information

Founded:
2010
Based in:
Chicago
Employees:
201-500
Likes:
Followers:
122k

Other

Who uses Sociality.io
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Turkish
Regional Restrictions:
No restrictions.

Other

Who uses Sprout Social
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish, Portuguese, French, Italian
Regional Restrictions:
No restrictions.
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