Compare SnatchBot vs Conversica

About SnatchBot

SnatchBot offers an innovative platform designed to streamline business workflows and communications with a single message-based interface. SnatchBot’s omnichannel platform lets users specify the channels through which they’d like to connect.

The company’s tools support the entire lifecycle of a bot, from developing and testing to deploying, publishing, hosting, tracking, and monitoring. The platform provides robust administrative features and enterprise-grade security that comply with all regulatory mandates.

SnatchBot’s Builder Platform enables businesses to publish chatbots to mobile devices, web apps, and chat services such as Facebook Messenger, SnatchApp (SnatchBot’s proprietary messaging app), Skype, WeChat, Line, Viber, Telegram Messenger, Twilio SMS, and others.

SnatchBot Store is a marketplace fully integrated with SnatchBot's comprehensive bot-building platform that provides ready-for-use templates for a wide variety of chatbot use cases, including but not limited to customer service, banking, travel and tourism, and e-commerce.

SnatchBot Store is comprised of two parts: Bot templates and Bot directory. In the Bot template section, enterprises can access customizable, task-specific, and pre-built bots in a variety of areas and sectors. Users can simply choose a template that fits their needs and begin using their bot immediately. The bot directory includes established bots which can be added to your preferred channels with a single click.

About Conversica

Conversica is the leader in Intelligent Virtual Assistants for Customer Engagement. By automating routine business conversations, and personalizing interactions at scale, Conversica augments your workforce allowing business professionals and AI Assistants to work together harmoniously.
The flagship Conversica Sales AI Assistant helps companies find and secure customers more quickly and efficiently by automatically contacting, engaging, qualifying, and following-up with leads via natural, multi-channel, two-way conversations.

With their large library of purpose-built and ready-to-use conversational skills backed by a patented conversational AI platform, Conversica’s AI Assistants can be deployed quickly, are human-like and personal, and provide superior conversational accuracy and autonomy.

Features

• A/B Testing
• Analytics
• API
• Calendar Management
• Dashboard
• Data Export
• Data Import
• Data Visualization
• External Integrations
• Forecasting
• Multi-User
• Notifications
• Scheduling
• SEO

Features

• A/B Testing
• Analytics
• API
• Calendar Management
• Dashboard
• Data Export
• Data Import
• Data Visualization
• External Integrations
• Forecasting
• Multi-User
• Notifications
• Scheduling
• SEO

Summary

No key features associated with this application.

Summary

No key features associated with this application.

FAQs

What are some applications this service is commonly used in tandem with?

• SnatchBot’s Builder Platform enables businesses to publish chatbots to mobile devices, web apps, and chat services such as Facebook Messenger, SnatchApp (SnatchBot’s proprietary messaging app), Skype, WeChat, Line, Viber, Telegram Messenger, Twilio SMS, and others.

What platforms does this service support?

• SnatchBot’s Builder Platform enables businesses to publish chatbots to mobile devices, web apps, and chat services such as Facebook Messenger, SnatchApp (SnatchBot’s proprietary messaging app), Skype, WeChat, Line, Viber, Telegram Messenger, Twilio SMS, and others.

Does this service integrate with any other apps?

• Yes, it does.

Who are the main user groups of this service?

• B2B & B2C across 12 sectors: E-commerce, Customer Service, IT, Brands, Healthcare, Education, Government, Banking, Hospitality, IoT, Airline and Insurance.

What is this service generally used for?

• Improve productivity and reduce costs while Increasing Customer Engagement and Customer Experience.

Does this service offer an API?

• Yes, it does.

Does this service offer multi-user capability (e.g. teams)?

• Yes, it does.

Does this service offer guides, tutorials and or customer support?

• Yes. Our website includes a detailed documentation page and tutorials. We also provide free support.

FAQs

Does this service offer guides, tutorials and or customer support?

• Conversica offers several online training courses and resources including Conversica Academy, Conversica Console, and Conversica Help Desk. Furthermore, every customer is assigned a customer success manager who supports every step of the process to ensure a successful deployment. Corporate customers have the option to purchase a professional service package called the Data Integration Package, which provides customized trainings for their team for key items.

  Typically, our implementation process takes under two weeks to complete and includes strategy sessions, technical implementations, training, and activation. The most important thing is for teams within the customer company to be involved and supportive of getting Conversica up and running.

  Support comes standard with our subscription services including Sales AI Assistant, Customer Success AI Assistant, Admissions AI Assistant, Automotive Sales AI Assistant and Automotive Service AI Assistant. Professional services (including action packages, enhanced support, performance optimization, and data integration) for specific projects or needs are available for an additional fee.

Does this service integrate with any other apps?

• Conversica's AI-driven lead engagement software integrates with many third-party software systems including Salesforce (including Pardot), Marketo, Oracle Marketing Cloud (Eloqua), Microsoft Dynamics 365, and HubSpot; as well as several other CRM solutions and industry software specific to the automotive industry and other industries. We also have the ability to add new integrations quickly based on customer needs.

What is this service generally used for?

• Conversica's Intelligent Virtual Assistants perform many of the important, albeit time-consuming and tedious, tasks traditionally left to your employees, thus freeing your team members to focus on their most rewarding duties. Our AI Assistants compliment Business Development Reps (also known as Market Development Reps, Sales Development Reps, and Lead Development Reps) and Customer Success teams. Our AI Assistant solution is typically administered by Demand Gen or Marketing Ops professionals within Marketing, Sales Ops and Sales Development leaders within Sales teams, Customer Success Ops within Customer Success teams, College Admissions Teams at Higher Education institutions, and more. Chief marketing officers, chief revenue officers, vice presidents, directors, and senior managers choose Conversica AI Assistants to optimize their teams, boost productivity, and grow revenue through the use of cutting-edge technology.

Vendor Information

Vendor Information

Other

• Enterprises

• Web App

Other

• SMEs
• Enterprises

• Windows
• Macintosh