Snapsolv is a next-generation customer service software for enterprises to build engaging interactions with Chat and Messaging over numerous digital channels. By applying AI, NLP and Analytics, Snapsolv helps boost customer experience with Chat, Helpdocs, and Virtual Assistance while improving agent productivity and collaboration.
About Statuspage
Eliminate duplicate support tickets & clunky email lists
Halt the flood of support requests during an incident with proactive customer communication. Manage subscribers directly in Statuspage and send consistent messages through the channels of your choice (email, text message, in-app message, etc.).
Display the status of each part of your service
Control which components of your service you show on your page, and tap into 150+ third party components to display the status of mission-critical tools your service relies on like Stripe, Mailgun, Shopify, and PagerDuty.
Level-up your incident communication
Take the hassle out of incident communication. Pre-written templates and tight integrations with the incident management tools you already rely on enable you to quickly get the word out to users.
Showcase reliability
Turn your page into a sales and marketing tool with Uptime Showcase, which let's you display historical uptime to current and prospective customers.
About txt.me
Omnichannel Customer Support
txt.me omnichannel software — is a customer retention live chat platform that works by integrating multiple communication channels into a seamless and uninterrupted conversation flow with your customers
Features
API
Calendar Management
Chat
Contact Management
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Supplier Management
Click-to-Dial
SAP Integration
Net Promoter Score
Features
API
Calendar Management
Chat
Contact Management
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Supplier Management
Click-to-Dial
SAP Integration
Net Promoter Score
Features
API
Calendar Management
Chat
Contact Management
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Supplier Management
Click-to-Dial
SAP Integration
Net Promoter Score
Summary
No key features associated with this application.
Summary
Better communication with Incidents
Status for each part of your service with Components
Inform users about future Scheduled Maintenance
Incident templates
Third Party Components
ChatOps Integrations
RESTful API
Automation Integrations
Status embed through API and widget
Summary
No key features associated with this application.
Pricing
Hobby (Public page)
$29.00
/month
Included in plan:
250 subscribers
5 team members
5 metrics
Email notifications
Basic customization
Status and authenticated API
Startup (Public page)
$99.00
/month
Included in plan:
1,000 Subscribers
10 team members
10 metrics
Email/SMS/webhook notifications
Custom CSS
Status and authenticated API
Team member SSO
Business (Public page)
$399.00
/month
Included in plan:
5000 subscribers
25 team members
25 metrics
Email/SMS/webhook notifications
Custom CSS/HTML/JS
Status and authenticated API
Team member SSO
Component subscriptions
Yearly PO and invoicing available
Enterprise (Public page)
$1,499.00
/month
Included in plan:
25000 subscribers
50 team members
50 metrics
Email/SMS/webhook notifications
Custom CSS/HTML/JS
Status and authenticated API
Team member SSO
Component subscriptions
Yearly PO and invoicing available
Starter (Private page)
$79.00
/month
Included in plan:
5 team members
50 employees
5 metrics
Email notifications
Custom CSS
Incident templates
Alerting integrations
Team member and employee SSO
Growth (Private page)
$249.00
/month
Included in plan:
15 team members
300 employees
15 metrics
Email/SMS/webhook notifications
Custom CSS/HTML/JS
Incident templates
Alerting integrations
Component subscriptions
IP whitelisting
Team member and employee SSO
Corporate (Private page)
$599.00
/month
Included in plan:
35 team members
1000 employees
35 metrics
Email/SMS/webhook notifications
Custom CSS/HTML/JS
Incident templates
Alerting integrations
Component subscriptions
IP whitelisting
Team member and employee SSO
Yearly PO and invoicing available
Enterprise (Private page)
$1,499.00
/month
Included in plan:
50 team members
5000 employees
50 metrics
Email/SMS/webhook notifications
Custom CSS/HTML/JS
Incident templates
Alerting integrations
Component subscriptions
IP whitelisting
Team member and employee SSO
Yearly PO and invoicing available
Audience-specific page
$300.00
/month
Included in plan:
Team members starting at 25
Groups starting at 10
Users starting at 500
Metrics starting at 30
Email/SMS/webhook notifications
Custom CSS/HTML/JS
Manage API
Team member SSO
Component subscriptions
Yearly PO and invoicing available
FAQs
Who are the main user groups of this service?
Sales and Support professionals.
What is this service generally used for?
To support customers across web and mobile apps with messaging.
Does this service offer multi-user capability (e.g. teams)?
Yes.
Does this service offer guides, tutorials and or customer support?
Yes.
What platforms does this service support?
Web, Social and Mobile apps.
Does this service integrate with any other apps?
Yes.
What are some applications this service is commonly used in tandem with?
We have a small team of dedicated Customer Service software enthusiasts. Tell us your requirements and we'll match you with the right expert who can help.
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