Snapsolv is a next-generation customer service software for enterprises to build engaging interactions with Chat and Messaging over numerous digital channels. By applying AI, NLP and Analytics, Snapsolv helps boost customer experience with Chat, Helpdocs, and Virtual Assistance while improving agent productivity and collaboration.
About Smith.ai Virtual Receptionists
Smith.ai is a superior 24/7 virtual receptionist service for businesses of all sizes, from solo to large organizations. Our North America-based receptionists handle calls; provide bilingual answering; screen and intake new clients; schedule appointments; and make outbound calls to leads who complete your online forms, ensuring instant follow-up with new potential clients. Clients can also request call-backs from a call summary either via the call summary email or the call history in their dashboard. With 30+ direct integrations, including Clio, MyCase, PracticePanther, LawPay, and Calendly, plus thousands more through Zapier, conversations are synced with your systems in real-time.
Smith.ai clients also have access to business intelligence tools like Call Intelligence, a robust set of features available within the Call Dashboard that puts key phone call data directly into your hands. The Call Intelligence tool lets businesses review and analyze phone call data of what actions were taken during calls including scheduled appointments, calls transferred, completed intake forms, and more so you can operate your business more efficiently.
About txt.me
Omnichannel Customer Support
txt.me omnichannel software — is a customer retention live chat platform that works by integrating multiple communication channels into a seamless and uninterrupted conversation flow with your customers
Features
API
Calendar Management
Chat
Contact Management
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Supplier Management
Click-to-Dial
SAP Integration
Net Promoter Score
Features
API
Calendar Management
Chat
Contact Management
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Supplier Management
Click-to-Dial
SAP Integration
Net Promoter Score
Features
API
Calendar Management
Chat
Contact Management
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Supplier Management
Click-to-Dial
SAP Integration
Net Promoter Score
Summary
No key features associated with this application.
Summary
No key features associated with this application.
Summary
No key features associated with this application.
Pricing
Starter
$240.00
1 user(s) / month
Included in plan:
30 calls (name, email and/or phone number provided)
1 Transfer Destination
1st CRM Integration (Free)
$8.50 per call after 30 calls
Basic
$420.00
1 user(s) / month
Included in plan:
60 calls (name, email and/or phone number provided)
2 Transfer Destinations
1st CRM Integration (Free)
$7.50 per call after 60 calls
Basic
$900.00
1 user(s) / month
Included in plan:
150 calls (name, email and/or phone number provided)
5 Transfer Destinations
1st CRM Integration (Free)
$6.50 per call after 150 calls
FAQs
Who are the main user groups of this service?
Sales and Support professionals.
What is this service generally used for?
To support customers across web and mobile apps with messaging.
Does this service offer multi-user capability (e.g. teams)?
Yes.
Does this service offer guides, tutorials and or customer support?
Yes.
What platforms does this service support?
Web, Social and Mobile apps.
Does this service integrate with any other apps?
Yes.
What are some applications this service is commonly used in tandem with?
Salesforce, Zendesk, Zoho, Service Now.
Does this service offer an API?
Yes.
FAQs
What is this service generally used for?
Answering questions, new client screening and intake, scheduling appointments, payment collection, customer support inquiries, outbound calling, and help desk triage and ticketing.
Does this service offer guides, tutorials and or customer support?
Yes, Smith.ai Chat offers help tutorials and customer support.
Does this service integrate with any other apps?
Among others, Smith.ai's Virtual Receptionist service integrates with Phone.com, Grasshopper, RingCentral, ActiveCampaign, Calendly, Capsule CRM, Dubsado, HubSpot, Microsft Teams, Slack, and Salesforce.
What are some applications this service is commonly used in tandem with?
Smith.ai Virtual Receptionists are commonly used with a full suite of business-centric software including marketing automation, CRM and client intake, online scheduling, business collaboration, and payment collection.
Who are the main user groups of this service?
Solo Businesses, Small Businesses, Mid-Markets, Enterprises, Franchise Owners, Agencies, and Consulting Firms
Lawyers, Accountants, Media and Entertainment Professionals, General Contractors, Retailers, Medical Professionals, Real Estate Agents, and Home Service Providers
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