Snapsolv is a next-generation customer service software for enterprises to build engaging interactions with Chat and Messaging over numerous digital channels. By applying AI, NLP and Analytics, Snapsolv helps boost customer experience with Chat, Helpdocs, and Virtual Assistance while improving agent productivity and collaboration.
About MaestroQA
Maestro is customer service quality assurance software. Identify issues, coach agents, and measure impact. Whether it's CSAT, resolution time, or more, we will drive the metrics behind your team.
About txt.me
Omnichannel Customer Support
txt.me omnichannel software — is a customer retention live chat platform that works by integrating multiple communication channels into a seamless and uninterrupted conversation flow with your customers
Features
API
Calendar Management
Chat
Contact Management
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Supplier Management
Click-to-Dial
SAP Integration
Net Promoter Score
Features
API
Calendar Management
Chat
Contact Management
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Supplier Management
Click-to-Dial
SAP Integration
Net Promoter Score
Features
API
Calendar Management
Chat
Contact Management
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Supplier Management
Click-to-Dial
SAP Integration
Net Promoter Score
Summary
No key features associated with this application.
Summary
Customer Service for Quality Assurance
Summary
No key features associated with this application.
FAQs
Who are the main user groups of this service?
Sales and Support professionals.
What is this service generally used for?
To support customers across web and mobile apps with messaging.
Does this service offer multi-user capability (e.g. teams)?
Yes.
Does this service offer guides, tutorials and or customer support?
Yes.
What platforms does this service support?
Web, Social and Mobile apps.
Does this service integrate with any other apps?
Yes.
What are some applications this service is commonly used in tandem with?
Salesforce, Zendesk, Zoho, Service Now.
Does this service offer an API?
Yes.
FAQs
What platforms does this service support?
Salesforce Service Cloud, Zendesk, Desk, Kustomer, Intercom, Freshdesk.
What is this service generally used for?
Creating or improving a teams quality assurance or coaching processes.
Does this service offer multi-user capability (e.g. teams)?
Yes.
Who are the main user groups of this service?
Teams that use cloud-based support software or CRMs and want to improve their quality assurance program or drive key metrics like CSAT, NPS or more.
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