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About Snapsolv

Snapsolv is a next-generation customer service software for enterprises to build engaging interactions with Chat and Messaging over numerous digital channels. By applying AI, NLP and Analytics, Snapsolv helps boost customer experience with Chat, Helpdocs, and Virtual Assistance while improving agent productivity and collaboration.

About Statuspage

Eliminate duplicate support tickets & clunky email lists
Halt the flood of support requests during an incident with proactive customer communication. Manage subscribers directly in Statuspage and send consistent messages through the channels of your choice (email, text message, in-app message, etc.).

Display the status of each part of your service
Control which components of your service you show on your page, and tap into 150+ third party components to display the status of mission-critical tools your service relies on like Stripe, Mailgun, Shopify, and PagerDuty.

Level-up your incident communication
Take the hassle out of incident communication. Pre-written templates and tight integrations with the incident management tools you already rely on enable you to quickly get the word out to users.

Showcase reliability
Turn your page into a sales and marketing tool with Uptime Showcase, which let's you display historical uptime to current and prospective customers.

Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Click-to-Dial
  • SAP Integration
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Click-to-Dial
  • SAP Integration
  • Net Promoter Score

Summary

    No key features associated with this application.

Summary

  • Better communication with Incidents

  • Status for each part of your service with Components

  • Inform users about future Scheduled Maintenance

  • Incident templates

  • Third Party Components

  • ChatOps Integrations

  • RESTful API

  • Automation Integrations

  • Status embed through API and widget

Pricing

Hobby (Public page)

$29.00
/month
Included in plan:
  • 250 subscribers
  • 5 team members
  • 5 metrics
  • Email notifications
  • Basic customization
  • Status and authenticated API

Startup (Public page)

$99.00
/month
Included in plan:
  • 1,000 Subscribers
  • 10 team members
  • 10 metrics
  • Email/SMS/webhook notifications
  • Custom CSS
  • Status and authenticated API
  • Team member SSO

Business (Public page)

$399.00
/month
Included in plan:
  • 5000 subscribers
  • 25 team members
  • 25 metrics
  • Email/SMS/webhook notifications
  • Custom CSS/HTML/JS
  • Status and authenticated API
  • Team member SSO
  • Component subscriptions
  • Yearly PO and invoicing available

Enterprise (Public page)

$1,499.00
/month
Included in plan:
  • 25000 subscribers
  • 50 team members
  • 50 metrics
  • Email/SMS/webhook notifications
  • Custom CSS/HTML/JS
  • Status and authenticated API
  • Team member SSO
  • Component subscriptions
  • Yearly PO and invoicing available

Starter (Private page)

$79.00
/month
Included in plan:
  • 5 team members
  • 50 employees
  • 5 metrics
  • Email notifications
  • Custom CSS
  • Incident templates
  • Alerting integrations
  • Team member and employee SSO

Growth (Private page)

$249.00
/month
Included in plan:
  • 15 team members
  • 300 employees
  • 15 metrics
  • Email/SMS/webhook notifications
  • Custom CSS/HTML/JS
  • Incident templates
  • Alerting integrations
  • Component subscriptions
  • IP whitelisting
  • Team member and employee SSO

Corporate (Private page)

$599.00
/month
Included in plan:
  • 35 team members
  • 1000 employees
  • 35 metrics
  • Email/SMS/webhook notifications
  • Custom CSS/HTML/JS
  • Incident templates
  • Alerting integrations
  • Component subscriptions
  • IP whitelisting
  • Team member and employee SSO
  • Yearly PO and invoicing available

Enterprise (Private page)

$1,499.00
/month
Included in plan:
  • 50 team members
  • 5000 employees
  • 50 metrics
  • Email/SMS/webhook notifications
  • Custom CSS/HTML/JS
  • Incident templates
  • Alerting integrations
  • Component subscriptions
  • IP whitelisting
  • Team member and employee SSO
  • Yearly PO and invoicing available

Audience-specific page

$300.00
/month
Included in plan:
  • Team members starting at 25
  • Groups starting at 10
  • Users starting at 500
  • Metrics starting at 30
  • Email/SMS/webhook notifications
  • Custom CSS/HTML/JS
  • Manage API
  • Team member SSO
  • Component subscriptions
  • Yearly PO and invoicing available

FAQs

    Who are the main user groups of this service?
  • Sales and Support professionals.

  • What is this service generally used for?
  • To support customers across web and mobile apps with messaging.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • What platforms does this service support?
  • Web, Social and Mobile apps.

  • Does this service integrate with any other apps?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • Salesforce, Zendesk, Zoho, Service Now.

  • Does this service offer an API?
  • Yes.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
-
Based in:
Cary
Employees:
2-10
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses Snapsolv
  • Startups
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Statuspage
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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