Snapsolv is a next-generation customer service software for enterprises to build engaging interactions with Chat and Messaging over numerous digital channels. By applying AI, NLP and Analytics, Snapsolv helps boost customer experience with Chat, Helpdocs, and Virtual Assistance while improving agent productivity and collaboration.
About Qubit
Qubit helps businesses understand, recognize & influence customers. It redefines how buyers perceive user's products on the web, merging their behavior, machine learning, and persuasive methods to generate personalized digital experience.
This software enables its users to manage data and offers effective solutions for A/B testing, reporting, and optimization. Main functions of Qubit are experience management, data management, and analytics. Customer relationship is being operated at higher scale, by extracting data and adding them to the platform.
Qubit's product "Aura" transforms mobile shopping experience, enabling product discovery and personalized shopping. The software curates products and categories for every visitor, based on their preferences and online behavior.
About Ameyo Remote Contact Center Software
Remote Contact Center Software that helps you manage the team and business operations remotely without any hassles. Agents and supervisors can login from anywhere, anytime with any device, and serve the customer. Yes, it offers high flexibility for agents as well as managers or supervisors to operate and keep track of agents' performance. To overcome the IT infrastructure challenges, the software has as much as 15 monitoring parameters to solve the challenges of managing remotely. Ameyo work from home solution has multiple deployment options, you can set up your contact center on the cloud, hybrid as well as you can set up on-premise remote contact center.
Other features of Ameyo Remote Contact Center Software:
Inbound and Outbound Calling
Real-time monitoring
WebRTC Supported
Omnichannel support
Enterprise level security
Features
API
Calendar Management
Chat
Contact Management
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Supplier Management
Click-to-Dial
SAP Integration
Net Promoter Score
Features
API
Calendar Management
Chat
Contact Management
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Supplier Management
Click-to-Dial
SAP Integration
Net Promoter Score
Features
API
Calendar Management
Chat
Contact Management
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Supplier Management
Click-to-Dial
SAP Integration
Net Promoter Score
Summary
No key features associated with this application.
Summary
Merchandising
Personalization and Preference Targeting
Recommendations
Social Media and Visitor Pulse
Segmentation and Tag Management
Visitor Cloud Data Exchange
Analytics
A/B and MV Testing
Live Tap
Marketing Attribution
Summary
No key features associated with this application.
FAQs
Who are the main user groups of this service?
Sales and Support professionals.
What is this service generally used for?
To support customers across web and mobile apps with messaging.
Does this service offer multi-user capability (e.g. teams)?
Yes.
Does this service offer guides, tutorials and or customer support?
Yes.
What platforms does this service support?
Web, Social and Mobile apps.
Does this service integrate with any other apps?
Yes.
What are some applications this service is commonly used in tandem with?
Salesforce, Zendesk, Zoho, Service Now.
Does this service offer an API?
Yes.
FAQs
What is this service generally used for?
This service is used for customer personalization.
Does this service offer multi-user capability (e.g. teams)?
No.
Does this service offer an API?
Yes, it offers API.
What are some applications this service is commonly used in tandem with?
This platform is commonly used in tandem with eCommerce and email software.
Does this service integrate with any other apps?
Yes, it integrates with Apptimize, Bronto, Clicktale, Decibel Insight, Decibel Insight, Infinifty, Insert.io, LiveRamp, Looker, OtherLevels, ResponseTap, SessionCam, Shopify Plus.
What platforms does this service support?
This is a web-based platform.
Who are the main user groups of this service?
Users of Qubit are medium-sized enterprises and biggest brands in eCommerce including Ubisoft, CafePress, Topshop, Shiseido, and Emirates.
Does this service offer guides, tutorials and or customer support?
Support: Email, Phone, Webinars.
FAQs
What are some applications this service is commonly used in tandem with?
Dialer, Ameyo Mobile Agent App
What is this service generally used for?
Ameyo Remote Contact Center Software helps contact center to move to remote and can allow their agents to work from anywhere with zero infeactures cost.
Does this service offer guides, tutorials and or customer support?
Yes, The service offer guides, tutorials and 24*7 customer support
Does this service offer an API?
Yes, it does
What platforms does this service support?
Can be deployed on cloud, on-premise, and hybrid
Does this service offer multi-user capability (e.g. teams)?
Yes, The software is for agents as well as for the supervisors
Who are the main user groups of this service?
Banking, Insurance, Education, Healthcare, Telecommunication, E-commerce, Government
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