Snapsolv is a next-generation customer service software for enterprises to build engaging interactions with Chat and Messaging over numerous digital channels. By applying AI, NLP and Analytics, Snapsolv helps boost customer experience with Chat, Helpdocs, and Virtual Assistance while improving agent productivity and collaboration.
About Qubit
Qubit helps businesses understand, recognize & influence customers. It redefines how buyers perceive user's products on the web, merging their behavior, machine learning, and persuasive methods to generate personalized digital experience.
This software enables its users to manage data and offers effective solutions for A/B testing, reporting, and optimization. Main functions of Qubit are experience management, data management, and analytics. Customer relationship is being operated at higher scale, by extracting data and adding them to the platform.
Qubit's product "Aura" transforms mobile shopping experience, enabling product discovery and personalized shopping. The software curates products and categories for every visitor, based on their preferences and online behavior.
Features
API
Calendar Management
Chat
Contact Management
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Supplier Management
Click-to-Dial
SAP Integration
Net Promoter Score
Features
API
Calendar Management
Chat
Contact Management
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Supplier Management
Click-to-Dial
SAP Integration
Net Promoter Score
Summary
No key features associated with this application.
Summary
Merchandising
Personalization and Preference Targeting
Recommendations
Social Media and Visitor Pulse
Segmentation and Tag Management
Visitor Cloud Data Exchange
Analytics
A/B and MV Testing
Live Tap
Marketing Attribution
FAQs
Who are the main user groups of this service?
Sales and Support professionals.
What is this service generally used for?
To support customers across web and mobile apps with messaging.
Does this service offer multi-user capability (e.g. teams)?
Yes.
Does this service offer guides, tutorials and or customer support?
Yes.
What platforms does this service support?
Web, Social and Mobile apps.
Does this service integrate with any other apps?
Yes.
What are some applications this service is commonly used in tandem with?
Salesforce, Zendesk, Zoho, Service Now.
Does this service offer an API?
Yes.
FAQs
What is this service generally used for?
This service is used for customer personalization.
Does this service offer multi-user capability (e.g. teams)?
No.
Does this service offer an API?
Yes, it offers API.
What are some applications this service is commonly used in tandem with?
This platform is commonly used in tandem with eCommerce and email software.
Does this service integrate with any other apps?
Yes, it integrates with Apptimize, Bronto, Clicktale, Decibel Insight, Decibel Insight, Infinifty, Insert.io, LiveRamp, Looker, OtherLevels, ResponseTap, SessionCam, Shopify Plus.
What platforms does this service support?
This is a web-based platform.
Who are the main user groups of this service?
Users of Qubit are medium-sized enterprises and biggest brands in eCommerce including Ubisoft, CafePress, Topshop, Shiseido, and Emirates.
Does this service offer guides, tutorials and or customer support?
We have a small team of dedicated Customer Service software enthusiasts. Tell us your requirements and we'll match you with the right expert who can help.
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