Compare Snapsolv vs MaestroQA

View Listing View Listing

Crozscore

91%
what is this?
interest rising
Snapsolv screenshot view 2 more MaestroQA screenshot view 1 more

About Snapsolv

Snapsolv is a next-generation customer service software for enterprises to build engaging interactions with Chat and Messaging over numerous digital channels. By applying AI, NLP and Analytics, Snapsolv helps boost customer experience with Chat, Helpdocs, and Virtual Assistance while improving agent productivity and collaboration.

About MaestroQA

Maestro is customer service quality assurance software. Identify issues, coach agents, and measure impact. Whether it's CSAT, resolution time, or more, we will drive the metrics behind your team.

Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Click-to-Dial
  • SAP Integration
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Click-to-Dial
  • SAP Integration
  • Net Promoter Score

Summary

    No key features associated with this application.

Summary

  • Customer Service for Quality Assurance

FAQs

    Who are the main user groups of this service?
  • Sales and Support professionals.

  • What is this service generally used for?
  • To support customers across web and mobile apps with messaging.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • What platforms does this service support?
  • Web, Social and Mobile apps.

  • Does this service integrate with any other apps?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • Salesforce, Zendesk, Zoho, Service Now.

  • Does this service offer an API?
  • Yes.

FAQs

    What platforms does this service support?
  • Salesforce Service Cloud, Zendesk, Desk, Kustomer, Intercom, Freshdesk.

  • What is this service generally used for?
  • Creating or improving a teams quality assurance or coaching processes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Who are the main user groups of this service?
  • Teams that use cloud-based support software or CRMs and want to improve their quality assurance program or drive key metrics like CSAT, NPS or more.

  • Does this service integrate with any other apps?
  • Salesforce Service Cloud, Zendesk, Desk, Kustomer, Intercom, Freshdesk, Slack, Snowflake, BigQuery, Redshift, Looker, Tableau.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, as a team that serves customer service teams, we take pride in our support.

  • What are some applications this service is commonly used in tandem with?
  • Salesforce Service Cloud, Zendesk, Desk, Kustomer, Intercom, Freshdesk, Slack, Snowflake, BigQuery, Redshift, Looker, Tableau.

Vendor Information

Founded:
-
Based in:
Cary
Employees:
2-10
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses Snapsolv
  • Startups
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses MaestroQA
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
Back to top