Compare SnapEngage vs ToutApp vs Parker Software

ToutApp

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92%
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93%
48%
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Crozscore:

90%
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90%
47%
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Crozscore:

78%
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89%
29%
interest falling
SnapEngage screenshot view 4 more ToutApp screenshot view 4 more Parker Software screenshot view 5 more

Software Description:

This service gives its users abilities to automatically invite their visitors to chat, so they don’t have to waste time monitoring unresponsive chats. Agents can focus on only those visitors who want to talk. They can also customize everything! The chat window, agent photos, Help-Chat, and Contact-buttons.
SnapEngage can easily be installed on any website and seamlessly integrates with your CRM or Help Desk, the perfect solution for enterprising companies of any size.
Its strengths are definitely ease of use and their very efficient web client that gives easy access to all the important functionalities.

Software Description:

ToutApp enables its users to carry out numerous email marketing promotions and follow up on the success.
It is a feature rich and cost effective enhancement to the business email clients people already use. Used properly, it can greatly increase efficiency and effectiveness in an area where most people (and salespeople in particular) spends much of their day.
This service is good at creating sales emails and email campaigns; as well as tracking and highlighting the best performing content.

Software Description:

We’re Parker Software, and we build digital bridges. More than that, we help your business cross those bridges faster than ever before possible. We do that with a single channel solution that works across your entire digital operation – uniting all your channels under one umbrella and unlocking thousands of new efficiencies.

We’ve eliminated the need for your business to have separate software to manage web analytics, separate software for live chat, for support ticketing, social media management, lead generation, CRM integration, business process automation and more.

The mess of relying on multiple solutions is no more; instead, we’ve created a single, simplifying suite that covers your digital transformation from every angle.

We offer an all-encompassing solution. Even better, we offer this in real-time. This is an entirely new approach to digital engagement, service and operation – a hybrid, fully integrated solution that replaces multiple investments and messy manual processes with streamlined synergy.

Features:

  • Analytics
  • Audience Targeting
  • Chat
  • Scheduling

Features:

Features:

Summary:

  • SMS Chat: Text-to-Chat feature allows website's visitors to initiate a chat and communicate with agents via SMS text message.

  • File Exchange: Agents and visitors can share images and other files with the click of a button - all within the chat window.

  • Advanced Chat Portal: Their easy and powerful interface gives agents the abilities and information they need.

  • Proactive Invitations: SnapEngage automatically invites visitors to chat.

  • Agent Picture: Agent portraits create a more personal engagement experience for visitors.

  • Simple Offline Form: Visitors can leave a simple message for agents, to address later.

Summary:

  • Tracking: Website Tracking; Email Tracking; Attachment Tracking.

  • Templates: Customizable Templates; Robust Analytics; Shareable Team Templates.

  • Analytics: Team Analytics; Content Analytics; Website Tracking; Individual Analytics.

  • Command Center: Your Tasks; Most Engaged Conversations; Scheduled Emails; Click to Call & Email Follow-ups.

  • Calendar: Book Meetings Faster; Calendar Integration.

  • Lead Prioritization: Your First Priority; Get the Full Context; Follow Up Smarter

Summary:

  • Visitor Tracking

  • Operational Reporting

  • Code-Free Task Development

  • Email Parsing/Processing

  • Language Translation

  • Data Form Capture

  • Voice Detection

  • Internal Chat Rooms

  • Support Desk

  • Digital Contact Centre

  • Business Process Automation

  • All-Inclusive Systems Integrations

  • Live Chat

  • Skills-Based Routing

  • Intelligent Communication Automation

  • Web Analytics

  • Tailored Customer Experiences

  • Prospect Detection

  • Lead Generation

  • Sales Enablement

  • Social Media Monitoring

Pricing:

  • Credit card required: N/A
  • Business: $60 USD / month for 4 agents,
    Plus: $140 USD / month for 8 agents,
    Premier: $420 USD / month for 16 agents,
    15 day trial for any pricing plan.

Pricing:

  • Credit card required: N/A
  • Professional Edition - $30/month
    Team Edition - $250/month
    Enterprise Edition - Custom pricing
    14 day trial

FAQs:

    Who are the main user groups of this service?
  • It is used by sales and support teams in companies of all sizes.

  • What is this service generally used for?
  • SnapEngage is used as a live chat support to sales teams.

  • What platforms does this service support?
  • It is web-based application, and works on Windows and Mac. Mobile Web App Works with iPhone and Android.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used with Zendesk, Desk.com, and Freshdesk.

  • Does this service integrate with any other apps?
  • SnapEnage integrates with: SAP; HubSpot; Salesforce; Facebook; BatchBook; Desk.com; UserVoice; Zendesk; and more.

  • Does this service offer an API?
  • An API is available.

  • Does this service offer multi-user capability (e.g. teams)?
  • Chats can be transfered from one agent to another via the web interface or their command syntax.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Live chat, email and FAQ.

FAQs:

    Who are the main user groups of this service?
  • It is mainly used by sales professionals in businesses of all sizes.

  • What is this service generally used for?
  • ToutApp is generally used as a sales management and email marketing tool.

  • What platforms does this service support?
  • ToutApp is available for iPhone-iPad devices.

  • What are some applications this service is commonly used in tandem with?
  • ToutApp is most commonly used in tandem with email applications.

  • Does this service integrate with any other apps?
  • It integrates easily with Salesforce.com, Gmail, Outlook.

  • Does this service offer an API?
  • ToutApp offers an email control API.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Online Support, Video Tutorials.

FAQs:

    Who are the main user groups of this service?
  • Our solutions are used by over 10,000 clients across the globe. These are primarily marketing teams, sales and IT departments, and call centres.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What is this service generally used for?
  • Digital engagement, digital acquisition and business process automation.

  • What are some applications this service is commonly used in tandem with?
  • CRM, marketing automation and call centre software.

Publisher:

Founded:
2008
Based in:
Boulder
Employees:
11-50
Likes:
Followers:
3.07k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
3.26k
Followers:
5k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Parker Software
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Regional Restrictions:
No restrictions.
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