Compare Smartsupp vs Zoho SalesIQ vs PushAlert

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Crozscore:

85%
what is this?
87%
41%
interest rising

Crozscore:

85%
what is this?
77%
65%
no significant changes

Crozscore:

79%
what is this?
28%
interest rising
Smartsupp screenshot view 2 more Zoho SalesIQ screenshot view 1 more PushAlert screenshot view 4 more

Software Description:

Free live chat with visitor recording. Use our Free package with unlimited number of agents forever. Smartsupp increases conversions by up to 500 % (measurable in Google Analytics) and improves customer loyalty. With Smartsupp you see a video with screen, mouse movement and clicks of each visitor. Your customers are on your website right now. Chat with them and see what they do.

Software Description:

Zoho SalesIQ is a website visitor tracking and live chat software for small to large organizations that helps to improve customer engagement on your site and identify sales opportunities. The software provides detailed visitor information, such as location, site behavior, and new or returning visitors, that can be used to identify hot prospects and proactively engage them in chat at the most optimal time.

You can personalize chat sessions with Zoho SalesIQ's customizable chat widget, automatic language translation, and the ability for users to select which agent they would like to speak to. Create pre-defined rules and set up 'hot prospect' notifications to be sent to agents when visitors complete certain actions on your site.

Zoho SalesIQ integrates with Zoho CRM to track and record lead and prospect information. Chat sessions can be automatically converted into contact or lead records in the CRM and you can assign follow up actions without leaving the chat window. Alerts can also be sent to sales staff in Zoho CRM when identified hot prospect return to your site.

The customer engagement app can be used to monitor KPIs around visitor activity, as well as agent performance, through prebuilt reports and performance monitoring stats. Supervisors can use Zoho SalesIQ to co-browse with agents as they chat to prospects and provide coaching with live feedback.

Software Description:

PushAlert is a user engagement, retention and marketing automation platform which uses web push to target users with real-time notifications for higher engagement and lead conversions.

Build your marketing list without acquiring emails. Use Audience Creator for behaviour based targeting and dynamic segmentation.

Here are some features to give your website an instant boost:

  • Broader Reach: PushAlert Web Push Notifications work with Chrome, Firefox, Safari and Opera (80%+ market-share) on both desktop and mobile devices.
  • Audience Creator: Target specific subscribers with dynamic segments based on custom parameters.
  • RSS Push and Newsletter: Send automatic notifications whenever a post is published or send top posts of the day.
  • Complete Localization with Multi-lingual Support: Opt-in prompts can be shown in any language and a single notification can be sent in multiple languages.
  • Timezone based scheduling: Schedule notifications based on the timezone of your subscribers.
  • A/B Notification: Create two variants of the same notification and PushAlert’s intelligent algorithm determines which version works best and sends it for better conversion.
  • Segmentation with Advanced Targeting: Personalize notifications by creating custom segments.
  • Advanced Stats: Get to know which notifications are fetching better engagement with real-time click-through rate.
  • Fully featured REST and JS APIs.

PushAlert’s fully automated e-commerce marketing solution:
* Abandoned Cart Notifications: On average, 70% of all carts are abandoned but you can recover these lost sales with automated and personalized abandoned cart notifications.
* In-Stock Notifications: Don’t lose any customers even when a product is out of stock, with back-in-stock notifications.
* Price Drop Notifications: Customers automatically get to know when a product they like is on sale or at a discount with automated Price Drop Notifications.
* Shipment Alerts: Automated real-time notifications with tracking details.

Features:

Features:

  • Email Integration
  • API
  • Data Visualization
  • Data Export
  • Lead Scoring
  • Lead Management
  • Marketing Automation
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Notifications
  • Dashboard

Features:

  • Marketing Automation
  • Audience Targeting
  • Conversion Tracking
  • Analytics
  • A/B Testing
  • Multi-User
  • Notifications
  • External Integrations
  • Scheduling
  • Dashboard
  • API

Summary:

  • Answer visitors' questions instantly

  • Improve customer relations

  • Increase conversion rate (impact of Smartsupp on conversion rate is measurable in Google Analytics)

  • Understand behavior of your customers

Summary:

  • Real-time visitor tracking: Analyze your store visitors in real-time. Understand how they are navigating your store. Gain insights into their geo-location and referrer source to engage in contextual conversations.

  • Visitor insights and lead scoring: Gain access to a highly insightful list of 'All' your store visitors. Prioritize them as hot, warm and cold based on their score. Drive sharper and more relevant engagement.

  • Sell smarter. Close deals faster: Supercharge your sales conversions by automating your store -visitor engagement with intelligent triggers. Recognize & engage prospects landing on your website through email campaigns.

  • Automatic chat translation: Engage with a wider audience and cover markets spreads across the globe. Receive messages in any language, but reply to prospects in their native language.

  • Easy to setup and customize: Setup is as simple as copy & paste. Customization is just a few more clicks. Whatever be the look & feel of your online store, SalesIQ just blends right in.

  • Take SalesIQ with you: Live chat with your store visitors from the comfort of your couch or while waiting at the airport. SalesIQ plays with with your iPhone, iPad or Andriod device via standard Jabber client).

Summary:

  • Broader Reach: PushAlert Web Push Notifications work with Chrome, Firefox, Safari, and Opera (80%+ market share) on both desktop and mobile devices.

  • Dynamic Segmentation - Create unlimited segments from your subscribers based on their on-site behavior for pinpoint targeting leading to more conversions.

  • Automated e-Commerce Marketing - Send automated alerts to customers on abandoned carts, price drop on products, in-stock notifications to bring customers back to your store and increase sales.

  • Higher Opt-in: No email address, sign-up forms required. Just a single click and users are subscribed to Push Notifications leading to higher opt-in and better conversions.

  • Build sustainable audience - Convert more than 20% of your website visitors into subscribers, who can be later targeted with personalized notifications and recommendations.

  • Get 5X higher CTR than email - Push notifications offer more than 20% CTR, generating more return traffic.

  • Engage Mobile Users without App - Send push notifications to visitors of your website on mobile devices without any app.

  • Engage with customers even when they are off-site: Web Push notifications are delivered even when users are not on-site, meaning you can engage with customers even after they have left your website and bring them back in.

  • A/B Notification: Create two variants of the same notification and PushAlert’s intelligent algorithm determines which version works best and sends it for better conversion.

  • RSS Push and Newsletter: Send automatic notifications whenever a post is published or send top posts of the day.

Pricing:

  • Starting from: $8.00/month
  • Credit card required: N/A
  • FREE : Free forever with unlimited number of agents
    STANDARD : €8 monthly per agent
    PRO : €19 monthly per agent

Pricing:

  • Starting from: $19.00/month
  • Credit card required: N/A
  • $19 for 3 users. $59 for 5 users. $129 for 10 users.

Basic

$12.00
for 3000 subscribers/per month
Included in plan:
  • Send Unlimited Notifications
  • HTTP + HTTPS Support
  • Mobile + Desktop
  • Branded HTTPS Sub-domain
  • Unlimited Custom Segments
  • Rest API Calls - 1,000 per Month
  • Detailed Analytics
  • Schedule Push
  • Auto Segmentation - Location, Device, OS
  • Subscriber Churn Analysis
  • Custom (Sub)domain Integration
  • Push via Email
  • Rest API Calls - 30,000 per Month
  • Email Support

Premium

$39.00
for 5000 subscribers/per month
Included in plan:
  • All Basic Plan Features
  • 3 Websites
  • Audience Creator
  • A/B Testing
  • Timezone Based Scheduling
  • Automated RSS to Push and Newsletter
  • Pro Analytics including Geo-Location
  • Custom Branding
  • Rest API Calls - 100,000 per Month
  • Priority Email Support

Platinum

$99.00
for 10000 subscribers/per month
Included in plan:
  • All Premium Plan Features
  • 5 Websites
  • Complete Localization with Multi-language Notifications
  • Dedicated Integration Engineer
  • Advanced Automated RSS to Push
  • Rest API Calls - 500,000 per Month
  • Priority Email Support

FAQs:

    No FAQs associated with this application.

FAQs:

    What is this service generally used for?
  • To convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Get started now with our forever free plan.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • What platforms does this service support?
  • SalesIQ is available in web browser, android and iOS platforms

  • Does this service offer an API?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with all leading CRM and Help Desk Softwares

  • Who are the main user groups of this service?
  • Mid Size Business, Small Business, Entrepreneurs, Startups, Freelancers.
    Supported Countries: Worldwide

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service integrate with any other apps?
  • Zoho SalesIQ offers 'add-ons' across 70+ CMS, ecommerce, and email marketing platforms that help you close more deals while tracking your website visitors in real-time. Use our Developer API to integrate business applications.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Complete integration guides are provided in the documentation section along with code examples of API endpoints. Integration as well as customer support is provided over both email and live chat.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, team support is available on PushAlert with restrictive persmission support.

  • Does this service offer an API?
  • PushAlert provides fully featured REST and JS APIs to customize the service based on the customer's requirement.

  • What platforms does this service support?
  • HTTP and HTTPS Websites
    WordPress
    WooCommerce
    BigCommerce
    Shopify
    PrestaShop
    Joomla
    Magento
    .Net Web Apps

  • What is this service generally used for?
  • PushAlert is used for sending web push notifications in real time to subscribers. Browser push notifications are small messages that can be sent to both desktop and mobile devices even when the subscriber is off-site or the browser is closed.

    Apart from just sending push notifications, PushAlert also provides:
    Automated dynamic Segmentation with Audience Creator to clearly define the target audience and get better conversions.
    Advanced analytics to see the performance of your campaigns.
    Complete multilingual support with timezone based scheduling.
    RSS Automation for sending notifications.
    Ecommerce Automation with abandoned cart recovery, in-stock notifications, price drop alerts and shipment notifications.
    A/B Testing, Localization, Subscriber Churn Analysis and a lot more.

  • Who are the main user groups of this service?
  • PushAlert is ideally suited for websites that want to retain users, increase engagement. This includes e-commerce portals, media and publishing, financial services, travel, healthcare, entertainment.

Publisher:

Founded:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
172k
Followers:
43.7k

Publisher:

Founded:
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Based in:
-
Employees:
-
Likes:
533
Followers:
164

Other:

Who uses Smartsupp
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English, French, Spanish, German, Dutch, Italian, Czech, Polish, Hungarian, Russian, Portuguese, Danish, Turkish, Chinese, Norwegian, Romanian
Regional Restrictions:
No restrictions.

Other:

Who uses Zoho SalesIQ
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses PushAlert
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Regional Restrictions:
No restrictions.
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