Compare Smartsupp vs Survicate vs Grytics

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Crozscore:

85%
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87%
41%
interest falling

Crozscore:

87%
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96%
46%
interest rising

Crozscore:

78%
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39%
no significant changes
Smartsupp screenshot view 2 more Survicate screenshot view 2 more Grytics screenshot

Software Description:

Free live chat with visitor recording. Use our Free package with unlimited number of agents forever. Smartsupp increases conversions by up to 500 % (measurable in Google Analytics) and improves customer loyalty. With Smartsupp you see a video with screen, mouse movement and clicks of each visitor. Your customers are on your website right now. Chat with them and see what they do.

Software Description:

Survicate helps you generate more high-quality leads on your website.Widgets engage users so you can ask them questions that are important to your business and thus make work of sales team easier. Forms allow you to collect contact data and build insightful profiles of leads as answers are matched to given email address. Integrations with platforms like HubSpot make information flow easy to handle and quick.

A wide range of users can benefit from using Survicate: Our customers vary from banks to e-commerce.

Software Description:

What are the main features ?

Manage and Benchmark all groups in one place
Basic statistics (active members, engagement score, activity score… )
Key figure evolution (from different periods)
Top engaged members and top posts
Group activity interactions (posts, reactions and comments) and post types
Publications and Members Statistics
Exports and Reportings
Access delegation
Publication tool
Time Zone setting

What are the benefits ?

Get a better overview of your team work
Improve your internal communication and collaboration
Detect the best practices
Follow your group's projects advancement and measure feedbacks
Identify and promote your new talents to your teamwork
Enhance your publications targeting

Features:

Features:

  • Multi-User
  • Audience Targeting
  • Data Export
  • External Integrations
  • A/B Testing
  • Analytics
  • API
  • CRM Integration
  • Marketing Automation
  • Dashboard
  • Feedback Management

Features:

  • Dashboard
  • Scheduling
  • Multi-User
  • API
  • Data Export

Summary:

  • Answer visitors' questions instantly

  • Improve customer relations

  • Increase conversion rate (impact of Smartsupp on conversion rate is measurable in Google Analytics)

  • Understand behavior of your customers

Summary:

  • A/B testing: Test widgets to see which version performs the best.

  • Customization: Change appearance of survey widgets to match the design of your website.

  • Targeting: Decide who and when will see a survey. You can target visitors from specific sources or based on their behavior.

  • Integrations: Google Analytics, Pipedrive, Mailchimp, GetResponse and HubSpot.

  • Calls to Action: Redirect visitors to tailored landing pages or content based on answers given in a survey.

Summary:

    No key features associated with this application.

Pricing:

  • Starting from: $8.00/month
  • Credit card required: N/A
  • FREE : Free forever with unlimited number of agents
    STANDARD : €8 monthly per agent
    PRO : €19 monthly per agent

Business

$60.00
1 user(s) / month
Included in plan:
  • 1000 respondents / month

Professional

$120.00
1 user(s) / month
Included in plan:
  • 5000 respondents / month

Enterprise

$360.00
1 user(s) / month
Included in plan:
  • 25000 respondents / month

Enterprise Plus


1 user(s) / month
Included in plan:
  • Unlimited respondents

Premium Plan

$12.00
5 Facebook Groups
Included in plan:
  • Weekly Update
  • 30 days of initial data history
  • PDT & PPT reports
  • Publishing Tool
  • Time intervals selection
  • Custom Time Zone
  • Data exports

Pro Plan

$25.00
10 Facebook Groups
Included in plan:
  • Daily Update
  • 90 days of initial data history
  • PDF & PPT reports
  • Publishing tool
  • Time intervals selection
  • Custom Time zone
  • Data exports
  • Time interval comparison
  • 1 additional team member

Enterprise Plan

$55.00
20+ Facebook Groups
Included in plan:
  • Daily Update
  • 90 days of initial data history
  • PDF & PPT reports
  • Publishing tool
  • Time intervals selection
  • Custom Time zone
  • Data exports
  • Time interval comparison
  • 5 additionnal team members

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Companies of all sizes who want to know more about their visitors and listen to the voice of their customers.

  • What is this service generally used for?
  • Collecting feedback from visitors and engaging them with targeted offers.

  • What are some applications this service is commonly used in tandem with?
  • HubSpot, Google Analytics, MailChimp, GetResponse.

  • Does this service integrate with any other apps?
  • HubSpot, Google Analytics, Active Campaign, GetResponse, MailChimp, Pipedrive, SalesManago.

  • Does this service offer an API?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • Yes; a blog, FAQs and a knowledge base.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes, we are running a YouTube chanel with tutorials, and we have a blog with a lot of articles dealing with "How to use each feature"

  • What platforms does this service support?
  • Mobile phones, computers

  • What is this service generally used for?
  • Grytics is a SaaS solution for SocialMedia Analytics on Facebook groups, for Community Managers, WebMarketers and PR. It allows Companies of all size

    – to improve their customer relationship through the analysis of publications on their Facebook groups

    – to find/qualify new leads

    – to identify influencers

    – to help for marketing intelligence

    – to engage and deliver a better service to clients/fans communities

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it depends of your plan (Pro and Enterprise Plan)

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2013
Based in:
Warsaw
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Smartsupp
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English, French, Spanish, German, Dutch, Italian, Czech, Polish, Hungarian, Russian, Portuguese, Danish, Turkish, Chinese, Norwegian, Romanian
Regional Restrictions:
No restrictions.

Other:

Who uses Survicate
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Grytics
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, French, Spanish
Regional Restrictions:
No restrictions.
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