Compare Smartsupp vs Grytics vs Helpsumo

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Crozscore:

85%
what is this?
87%
40%
interest falling

Crozscore:

77%
what is this?
39%
interest falling

Crozscore:

57%
what is this?
25%
interest falling
Smartsupp screenshot view 2 more Grytics screenshot Helpsumo screenshot view 2 more

Software Description:

Free live chat with visitor recording. Use our Free package with unlimited number of agents forever. Smartsupp increases conversions by up to 500 % (measurable in Google Analytics) and improves customer loyalty. With Smartsupp you see a video with screen, mouse movement and clicks of each visitor. Your customers are on your website right now. Chat with them and see what they do.

Software Description:

What are the main features ?

Manage and Benchmark all groups in one place
Basic statistics (active members, engagement score, activity score… )
Key figure evolution (from different periods)
Top engaged members and top posts
Group activity interactions (posts, reactions and comments) and post types
Publications and Members Statistics
Exports and Reportings
Access delegation
Publication tool
Time Zone setting

What are the benefits ?

Get a better overview of your team work
Improve your internal communication and collaboration
Detect the best practices
Follow your group's projects advancement and measure feedbacks
Identify and promote your new talents to your teamwork
Enhance your publications targeting

Software Description:

Helpsumo is one of the best customer support software on the market. Helpsumo is a complete online helpdesk solution that offers a flexible ticketing system, E-mail, social media, live chat and self-help knowledge base solutions.

Helpsumo is a feature packed solution designed for the needs of all small business. It provide different types of pricing plans for all size of business. For more details, visit our website.

Features:

Features:

  • Dashboard
  • Scheduling
  • Multi-User
  • API
  • Data Export

Features:

  • Chat
  • Dashboard
  • Customer Management
  • Lead Management
  • Email Integration

Summary:

  • Answer visitors' questions instantly

  • Improve customer relations

  • Increase conversion rate (impact of Smartsupp on conversion rate is measurable in Google Analytics)

  • Understand behavior of your customers

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Pricing:

  • Starting from: $8.00/month
  • Credit card required: N/A
  • FREE : Free forever with unlimited number of agents
    STANDARD : €8 monthly per agent
    PRO : €19 monthly per agent

Premium Plan

$12.00
5 Facebook Groups
Included in plan:
  • Weekly Update
  • 30 days of initial data history
  • PDT & PPT reports
  • Publishing Tool
  • Time intervals selection
  • Custom Time Zone
  • Data exports

Pro Plan

$25.00
10 Facebook Groups
Included in plan:
  • Daily Update
  • 90 days of initial data history
  • PDF & PPT reports
  • Publishing tool
  • Time intervals selection
  • Custom Time zone
  • Data exports
  • Time interval comparison
  • 1 additional team member

Enterprise Plan

$55.00
20+ Facebook Groups
Included in plan:
  • Daily Update
  • 90 days of initial data history
  • PDF & PPT reports
  • Publishing tool
  • Time intervals selection
  • Custom Time zone
  • Data exports
  • Time interval comparison
  • 5 additionnal team members

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes, we are running a YouTube chanel with tutorials, and we have a blog with a lot of articles dealing with "How to use each feature"

  • What platforms does this service support?
  • Mobile phones, computers

  • What is this service generally used for?
  • Grytics is a SaaS solution for SocialMedia Analytics on Facebook groups, for Community Managers, WebMarketers and PR. It allows Companies of all size

    – to improve their customer relationship through the analysis of publications on their Facebook groups

    – to find/qualify new leads

    – to identify influencers

    – to help for marketing intelligence

    – to engage and deliver a better service to clients/fans communities

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it depends of your plan (Pro and Enterprise Plan)

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
8.4k
Followers:
2.02k

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other:

Who uses Smartsupp
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English, French, Spanish, German, Dutch, Italian, Czech, Polish, Hungarian, Russian, Portuguese, Danish, Turkish, Chinese, Norwegian, Romanian
Regional Restrictions:
No restrictions.

Other:

Who uses Grytics
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Spanish, French, English
Regional Restrictions:
No restrictions.

Other:

Who uses Helpsumo
  • Startups
Regional Restrictions:
No restrictions.
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