Compare Smartsupp vs Datapath.io vs KnoBis

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Crozscore:

85%
what is this?
87%
40%
no significant changes

Crozscore:

78%
what is this?
36%
interest rising
Smartsupp screenshot view 2 more Datapath.io screenshot view 2 more KnoBis screenshot view 1 more

Software Description:

Free live chat with visitor recording. Use our Free package with unlimited number of agents forever. Smartsupp increases conversions by up to 500 % (measurable in Google Analytics) and improves customer loyalty. With Smartsupp you see a video with screen, mouse movement and clicks of each visitor. Your customers are on your website right now. Chat with them and see what they do.

Software Description:

Datapath.io monitors the global internet and finds the fastest internet routes available. Then, with no additional transit costs, routes internet traffic over the faster routes to end users, improving network performance up to 60%.

Furthermore, Datapath.io is excited to offer an Anycast solution, which will leverage multiple AWS regions and transit provider connections to globally load balance internet traffic, maximize availability and create fast failover, while maintaining IP addresses and keeping sessions alive.

Software Description:

KnoBis is a knowledge base software that allows companies to capture and organise knowledge generated in teams, and make it shareable and accessible to those who need them. It boosts employee productivity and its social elements fuel employee engagement.

We understand knowledge is created not just in the form of documents and long form articles but also in conversations. KnoBis allows you to capture knowledge, whether they be in any form, and make it accessible at your place of choice, e.g. your Slack channel. Common use cases of KnoBis include sales enablement (knowledge base for sales teams) and customer support enablement (knowledge base for support teams & customer self support).

KnoBis also has a deep integration with Slack that allows Slack users to capture and access knowledge right from their Slack channels.

Features:

Features:

Features:

  • Google Apps Integration
  • Data Import
  • External Integrations
  • History/Version Control
  • Multi-User
  • Project Management
  • Notifications
  • File Sharing
  • Document Comparison
  • Email Integration
  • File Transfer
  • API

Summary:

  • Answer visitors' questions instantly

  • Improve customer relations

  • Increase conversion rate (impact of Smartsupp on conversion rate is measurable in Google Analytics)

  • Understand behavior of your customers

Summary:

  • 60% better performance

  • Wins on 85% of the routes

  • 350 ms soft failover

  • Cost neutral to AWS

  • 5 minutes setup

  • DDoS protection

  • No downside deployment

  • no infrastructure changes

Summary:

  • Capture knowledge in any format

  • Powerful search with the ability to search through documents

  • Configurable taxonomy and user role management

  • In built content health monitoring engine

  • Built in versioning system along with in-browser experience to read article attachments

Pricing:

  • Starting from: $8.00/month
  • Credit card required: N/A
  • FREE : Free forever with unlimited number of agents
    STANDARD : €8 monthly per agent
    PRO : €19 monthly per agent

Standart

$99.00
1 user(s) / month
Included in plan:
  • 500 GB included
  • Global traffic monitoring
  • Latency optimization
  • Reporting
  • API
  • DDoS protected

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer an API?
  • Yes

  • Does this service integrate with any other apps?
  • Yes, it is supported by Open APIs

  • What are some applications this service is commonly used in tandem with?
  • Slack
    Sales CRM
    Customer Support /Help desk software

  • What platforms does this service support?
  • Web App

  • What is this service generally used for?
  • Capture and manage knowledge generated in teams so that it can be accessed by others.

  • Who are the main user groups of this service?
  • Medium to large size companies
    Slack users
    Sales and customer support teams

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
1.45k
Followers:
201

Publisher:

Founded:
-
Based in:
Mainz
Employees:
11-50
Likes:
214
Followers:
6.25k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Smartsupp
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English, French, Spanish, German, Dutch, Italian, Czech, Polish, Hungarian, Russian, Portuguese, Danish, Turkish, Chinese, Norwegian, Romanian
Regional Restrictions:
No restrictions.

Other:

Who uses Datapath.io
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses KnoBis
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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