Compare Smartsupp vs CheckMarket

Smartsupp Customer Service (7)	CheckMarket Survey & Polling (3)
More Information	More Information
Crozscore 85% what is this? User Happiness: 83% Press Buzz: 41% User Trend: interest rising	Crozscore 81% what is this? User Happiness: 67% Press Buzz: 38% User Trend: no significant changes
view 2 more	view 3 more
Software Description Free live chat with visitor recording. Use our Free package with unlimited number of agents forever. Smartsupp increases conversions by up to 500 % (measurable in Google Analytics) and improves customer loyalty. With Smartsupp you see a video with screen, mouse movement and clicks of each visitor. Your customers are on your website right now. Chat with them and see what they do.	Software Description Over 10,000 users in more than 150 countries use our enterprise survey tool to conduct beautiful surveys and act on the results. Since 2002 our clients appreciate our free 24/7 support and advanced enterprise features such as multilingual surveys, notifications, automations, security roles, use of own domain, unlimited users, etc. Our online survey tool provides everything you need to quickly and securely create, distribute and analyze online surveys. We take care of the technical aspect such as hosting, backups, security and capacity, so you can focus on the results and the actions that flow from them. Turn your questions into business decisions. You can build a survey from scratch or use one of the survey templates created by our research experts. You can also leave it to us, because our professional services team focuses on what works: best practices, the methodologies, technologies, and processes that lead to actionable insights. We offer a wide range of services; everything from scripting, panels and design, to custom reporting and paper survey projects.
Features	Features Dashboard Notifications API Email Integration Data Export Data Visualization External Integrations Multi-User
Summary Answer visitors' questions instantly Improve customer relations Increase conversion rate (impact of Smartsupp on conversion rate is measurable in Google Analytics) Understand behavior of your customers	Summary Unlimited users & user rights Use of own domain Free unlimited support 365 days a year Automatic notifications Free survey templates (including Net Promoter Score & Customer Effort Score) Wide range of professional services Exports for SPSS, Excel, Powerpoint & Word Advanced security features
Pricing Starting from: $8.00/month Credit card required: N/A FREE : Free forever with unlimited number of agents STANDARD : €8 monthly per agent PRO : €19 monthly per agent	Per survey $49.00 no subscription Included in plan: Unlimited questions Unlimited support Unlimited users 1,000 emails 250 responses All tool features Starter $995.00 unlimited user(s) / year Included in plan: Unlimited surveys Unlimited support 25,000 emails 5,000 responses Use own domain All tool features Pro $1,995.00 unlimited user(s) / year Premium $4,995.00 unlimited user(s) / year Enterprise $9,995.00 unlimited user(s) / year
FAQs No FAQs associated with this application.	FAQs Does this service offer guides, tutorials and or customer support? We've got an extensive help center on our website and we offer free support via email or phone in English, Dutch and French. Does this service integrate with any other apps? Our survey tool integrates with Salesforce, Zendesk, Slack, Zapier and most social media (Facebook, Twitter, LinkedIn, WhatsApp). What is this service generally used for? Customers use our survey tool for various types of research. Here are some examples: Net Promoter Score, customer satisfaction, employee engagement, 360° feedback, website evaluation, ... Does this service offer multi-user capability (e.g. teams)? Yes, this feature is included in all pricing plans. Does this service offer an API? Yes, we have an API that allows for tight integration with your internal systems, so that you can automate your research.
Publisher Founded: - Based in: - Employees: - Likes: Followers:	Publisher Founded: - Based in: Turnhout Employees: 11-50 Likes: 380 Followers: 901
Other Who uses Smartsupp Freelance Startups SMEs Agencies Desktop Platforms: Web App Languages: English, French, Spanish, German, Dutch, Italian, Czech, Polish, Hungarian, Russian, Portuguese, Danish, Turkish, Chinese, Norwegian, Romanian Regional Restrictions: No restrictions.	Other Who uses CheckMarket Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Languages: French, English, Dutch Regional Restrictions: No restrictions.