Compare Smartsupp vs Bornevia vs Taskworld

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Crozscore:

85%
what is this?
87%
40%
interest falling

Crozscore:

88%
what is this?
87%
42%
interest rising
Smartsupp screenshot view 2 more Bornevia screenshot view 4 more Taskworld screenshot view 3 more

Software Description:

Free live chat with visitor recording. Use our Free package with unlimited number of agents forever. Smartsupp increases conversions by up to 500 % (measurable in Google Analytics) and improves customer loyalty. With Smartsupp you see a video with screen, mouse movement and clicks of each visitor. Your customers are on your website right now. Chat with them and see what they do.

Software Description:

Bornevia is a simple customer support software designed for teams.

It brings all your customer email, live chat, twitter, and facebook conversations in a shared team inbox. Save more time to deliver more amazing and personal support as a team.

Software Description:

Taskworld is a project management application for teams to work together. Assign work, set due dates, track progress and ensure that no task falls through the cracks.

Taskworld's performance dashboard gives you actionable insights about the performance and workload of all your team mates. Its built in instant messaging makes sure that you don't need to pay separately for an enterprise messaging system.

Trusted by thousands of teams in 80 countries, Taskworld works well with teams of all sizes across various industries. If you are a results oriented manager with a team that wants to improve continuously, Taskworld is for you.

Features:

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • API

Features:

  • Analytics
  • Google Apps Integration
  • API
  • Data Import
  • Email Integration
  • Multi-User
  • Task Scheduling/Tracking
  • Notifications
  • Project Management
  • Chat
  • Calendar Management
  • Scheduling
  • Contact Sharing
  • Contact Management
  • Dashboard
  • Data Visualization
  • File Transfer
  • File Sharing
  • History/Version Control

Summary:

  • Answer visitors' questions instantly

  • Improve customer relations

  • Increase conversion rate (impact of Smartsupp on conversion rate is measurable in Google Analytics)

  • Understand behavior of your customers

Summary:

  • Multichannel dashboard/team inbox for email, chats, twitter, and facebook messages

  • Advanced analytics

  • Canned responses

  • Smart rules

  • Case management

  • Live chat time-based trigger. Greet your visitor with custom messages after staying on your site for a certain period of time.

  • Live chat as a group/team. One customer can be handled by multiple agents in a chat room

  • Smart live chat widget that autoreplies with a lead generation form outside business hours or when agents are all offline

  • Unlimited email mailboxes, twitter accounts, facebook accounts, and chat widgets

  • Developer API

Summary:

  • Visual boards for agile/kanban methodology

  • Direct messages and public/private channels

  • Powerful task management with reminders, smart tags, checklists and recurring tasks

  • File management with unlimited storage

  • Tasks by email (email integration)

  • Interactive calendar (integration with Google calendar, Outlook and OS X calendar

  • Performance dashboard with advanced filters

  • Project metrics with burn-down/up charts

  • Task points (workload management)

  • Organization directory (people page)

Pricing:

  • Starting from: $8.00/month
  • Credit card required: N/A
  • FREE : Free forever with unlimited number of agents
    STANDARD : €8 monthly per agent
    PRO : €19 monthly per agent

Pricing:

  • Starting from: $10.00/month
  • Credit card required: No
  • One pricing plan only

Pricing:

  • Starting from: $4.99/month
  • Credit card required: N/A
  • Business Plan
    Includes:

    • Unlimited Projects
    • One Workspace
    • Real-time Enterprise Messaging
    • List & Kanban Views
    • Create Tasks By Email
    • High-res Image Previews
    • Project Groups
    • Reminders
    • Advanced Filters
    • Analytics and Overview
    • Unlimited Storage
    • Email Support
    • All Data is 128 Bit SSL Encrypted
    • Dedicated Customer Success Agent

    Pricing starts from $5 per user per month (billed annually)

FAQs:

    No FAQs associated with this application.

FAQs:

    What platforms does this service support?
  • Web and mobile (Android)

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Coming soon: Slack, Shopify, Wordpress, Magento, Hubspot CRM.

  • What is this service generally used for?
  • Customer service, customer support, technical support, live chat support.

  • Who are the main user groups of this service?
  • Small and modern businesses, Startups, and e-commerce businesses.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Our amazing support team is ready to help and reply within 1 hour within business days and hours.

  • Does this service offer an API?
  • Yes

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2013
Based in:
-
Employees:
2-10
Likes:
3.89k
Followers:
529

Publisher:

Founded:
-
Based in:
Bangkok
Employees:
51-200
Likes:
54.5k
Followers:
12.4k

Other:

Who uses Smartsupp
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English, French, Spanish, German, Dutch, Italian, Czech, Polish, Hungarian, Russian, Portuguese, Danish, Turkish, Chinese, Norwegian, Romanian
Regional Restrictions:
No restrictions.

Other:

Who uses Bornevia
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Taskworld
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Korean, Thai, Indonesian, Spanish, Portuguese, Italian, Chinese, French, German, Japanese
Regional Restrictions:
No restrictions.
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