Compare SmartFile vs MyDocSafe vs FixMe.IT

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Software Description:

SmartFile is a file management solution that enables everyone to more securely share, manage and control files on-premise and online. SmartFile offers the best and most robust file access permissions and custom user roles for added security. Activity logs for user and file actions are kept in a perpetual log for HIPAA compliant auditing. Email notifications, virtual folder links, secure File Transfer Protocol (FTP) access, and AD/LDAP integrations also add time saving tools to IT departments.

Software Description:

New generation client portals with integrated eSignature, complex forms, and workflow automation tools. Automation tools allow users to design and deploy complex onboarding workflows that include data collection, ID verification, contract signing and payment collection. Integrations include SageLive, BTCSoftware, Dropbox, GoCardless and Stripe.
The platform includes a GDPR Dashboard that allows users to map their data flows and produce reports to stay compliant.

Software Description:

Tailored to the needs of small and medium-sized businesses, Techinline FixMe.IT is a remote support application that’s easy-to-use and cost-effective, yet delivers a wide range of features that allow you to handle even the most complex support issues.

FixMe.IT enables instant, secure, and trouble-free connections between remote computers anywhere in the world. Furthermore, it utilizes the most up-to-date industry standards and infrastructure to ensure the highest level of security and privacy for our users. With FixMe.IT, your support team can quickly and securely view, diagnose, and resolve technical issues on a remote computer without pre-installing software.

Features:

  • File Transfer
  • File Sharing
  • API
  • 2-Factor Authentication
  • Email Integration
  • Multi-User
  • Notifications
  • Password & Access Management
  • History/Version Control
  • External Integrations

Features:

  • History/Version Control
  • Chat
  • Dashboard
  • Multi-User
  • Notifications
  • Password & Access Management
  • 2-Factor Authentication
  • Data Import
  • API
  • File Sharing
  • File Transfer
  • Data Export
  • External Integrations

Features:

  • 2-Factor Authentication
  • Multi-User

Summary:

  • Secure and compliant file sharing for business

  • On-prem file server that consolidates storage, file sharing, FTP servers, and external portals into a single application.

  • Easy to use cloud application that delivers secure file sharing and simple FTP management with governance in mind.

Summary:

  • Client portals.

  • Advanced electronic signature.

  • Beautiful forms.

  • Onboarding automation.

  • Data encryption.

  • GDPR readiness.

Summary:

  • Multi-session handling – support an unlimited number of on-demand remote users at the same time

  • Unattended access – configure remote machines for unattended access

  • Two-way desktop sharing – view the remote user’s desktop or share your local desktop with them

  • File transfer – easily transfer files to/from a remote computer via drag-and-drop or copy-paste

  • Multi-window control – open up and control multiple remote desktops at the same time

  • Multi-monitor support – view and conveniently switch between displays connected to a remote computer

  • Remote screen scaling – adjust and easily navigate a remote screen of any size

  • Video session recording – record videos of remote desktop sessions for demo or auditing purposes

  • Branding – customize the FixMe.IT Client app and integrate it into your website

  • Reboot and automatically reconnect – reboot the remote computer and reconnect without terminating a session

Pricing:

  • Credit card required: N/A
  • Business
    $5 per employee / month
    1 TB Storage
    Unlimited Bandwidth
    Minimum 6 employees
    Features:

    • Unlimited File Size
    • Advanced Sharing Options
    • FTP / SFTP / FTPS Access
    • SSL Encryption
    • Outlook Plugin
    • Desktop Connector

    Business Plus
    $10 per employee / month
    Unlimited Storage
    Unlimited Bandwidth
    Minimum 10 employees
    All Business Features, plus:

    • Custom Branding
    • Use Your Subdomain
    • File Versioning
    • Activity Reports
    • WebDAV Access
    • Automation Workflows

    Business Unlimited
    $various per employee / month
    Unlimited Storage
    Unlimited Bandwidth
    UNLIMITED USERS
    All Business Plus Features, plus:

    • Automation Workflows
    • File Locking
    • SSO
    • Multi-factor Authentication
    • Multiple Domains
    • Signed SLA & BAA Available

Starter

$6.00
1 user(s) / month
Included in plan:
  • 1 User

Small

$28.00
1 user(s) / month
Included in plan:
  • Up to 3 Users

Team

$55.00
1 user(s) / month
Included in plan:
  • Up to 6 Users

Monthly subscription

$30.00
1 user(s) / month
Included in plan:
  • Unlimited concurrent on-demand sessions
  • Access up to 150 unattended machines
  • License sharing
  • Branding

Yearly subscription

$300.00
1 user(s) / year
Included in plan:
  • Unlimited concurrent on-demand sessions
  • Access up to 150 unattended machines
  • License sharing
  • Branding

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • No.

  • Who are the main user groups of this service?
  • IT pros from businesses of all sizes across a variety of industries.

  • What is this service generally used for?
  • Remote technical support, remote access, online demonstrations and training.

  • Does this service offer guides, tutorials and or customer support?
    • Online support center & knowledge base
    • Email support
    • Phone support
    • LiveChat support
    • Demo videos
  • Does this service integrate with any other apps?
  • No.

  • What platforms does this service support?
  • Microsoft Windows, including:
    * Windows XP SP3
    * Windows Vista
    * Windows 7
    * Windows 8/8.1
    * Windows 10
    * Windows Server 2003
    * Windows Server 2008
    * Windows Server 2012
    * Windows Server 2016

Publisher:

Founded:
-
Based in:
Indianapolis
Employees:
11-50
Likes:
428
Followers:

Publisher:

Founded:
-
Based in:
Bedford
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses SmartFile
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses MyDocSafe
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, French, German, Polish, Spanish
Regional Restrictions:
No restrictions.

Other:

Who uses FixMe.IT
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.
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