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About Slack

Slack is a real-time messaging, archive and conversation search tool. It is designed to make working life simpler and more productive by removing the need for internal email and inefficient file sharing methods.

Slack brings desktop and mobile messaging into one place — with seamless file sharing, conversation syncing, and notification options. It is simple and easy to use. Users can create different conversation groups with customizable privacy settings to ensure just the right people see them.

Slack is optimized as a search tool to ensure every discussion and document is archived, indexed, and available through Slack's search bar. The powerful search and archiving features will help users never lose track of the conversations they need to remember.

About LivePerson

Our 18,000 customers of all sizes, including leading brands like Citibank, HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, and create a convenient, deeply personal relationship a conversational relationship their consumers.

About Zulip

Zulip is the only modern team chat app that is designed for both live and asynchronous conversations. Zulip topics create a separate space for each discussion, so different conversations will never get in each other's way. Teams of all sizes rely on Zulip - Fortune 500 companies, open-source projects, startups, and many others. Zulip is 100% open-source enterprise-grade software, self-hosted or in the cloud.

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management

Summary

  • All team communication in one place: Say goodbye to internal email thanks to Slack’s desktop and mobile messaging, file sharing and notifications functions. Stay up-to-date even on the move.

  • Integrate with services you already use: Slack integrates with dozens of other services including Dropbox, Google Drive, GitHub, Datadog, Asana, Mailchimp etc.

  • Built for search: Archive, index and find conversations, files or links in seconds with Slack’s search functions.

Summary

  • Customer Service: LivePerson turns customer requests for service into cost-effective relationship-building opportunities.

  • Marketing: Through its advanced segmentation capabilities, this service enables online marketers to deliver the kind of rich, engaging customer experiences that drive results.

  • KnowledgeBase: Provides website visitors with the answers they seek while saving their time and your money.

  • Sales / eCommerce: Their e-commerce manager brings more engagement options, with voice-of-the customer insights based on aggregate engagement results.

Summary

  • MARKDOWN OPTIMIZED FOR CHAT

  • EMOJI AND EMOJI REACTIONS

  • INLINE IMAGE, VIDEO, AND TWEET PREVIEWS

  • DRAG-AND-DROP FILE UPLOADS

  • CODE BLOCKS

  • CUSTOMIZABLE AUTOMATIC LINKIFICATION

Pricing

Zulip Cloud

$6.67
1 user(s) / month
Included in plan:
  • Unlimited search history
  • File storage up to 10 GB per user
  • Message retention policies
  • Brand Zulip with your logo
  • Priority commercial support
  • Funds the Zulip open source project

Zulip Cloud

Free
Included in plan:
  • 10,000 messages of search history
  • File storage up to 5 GB total
  • Full-featured team chat service
  • Hundreds of integrations
  • Advanced roles and permissions
  • Guest accounts

Self-host Zulip

Free
Included in plan:
  • All Zulip Cloud features included
  • Friendly community support
  • SAML, OIDC, Google, social SSO
  • LDAP/Active Directory sync
  • Advanced roles and permissions
  • Easy installation and maintenance

FAQs

    No FAQs associated with this application.

FAQs

    Who are the main user groups of this service?
  • LivePerson provides chat and messaging service to businesses of all sizes.

  • Does this service offer guides, tutorials and or customer support?
  • LivePerson provides: Knowledge Base, Online Support, Phone Support, Video Tutorials and account based management and professional services.

  • Does this service offer an API?
  • Yes we are an open platform and provide an API.

  • What is this service generally used for?
  • It is generally used for intelligent online customer engagement. By using LiveEngage - LivePerson's cloud based platform - brands have seen improvement in customer care including lower costs and higher CSAT scores as well as an increase in sales.

  • What platforms does this service support?
  • Web-based service. Mobile version is available for Android and iOS.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Yes

  • What is this service generally used for?
  • Instant messaging program

  • What are some applications this service is commonly used in tandem with?
  • Asana, Codebase, Dropbox, FreshDesk, Github, Mailchimp, Twitter, IFTT, Google Calendar...

  • Does this service offer an API?
  • Yes

  • Does this service integrate with any other apps?
  • Yes

  • Who are the main user groups of this service?
  • Distributed teams that need a powerful and secure real-time chat platform

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What platforms does this service support?
  • Windows, Mac, iOS, Androind, Linux

Vendor Information

Founded:
2009
Based in:
San Francisco
Employees:
501-1000
Likes:
Followers:
462k

Vendor Information

Founded:
1995
Based in:
New York
Employees:
1001-5000
Likes:
Followers:
10.7k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
2.71k

Other

Who uses Slack
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, French, German, Spanish, Japanese
Regional Restrictions:
No restrictions.

Other

Who uses LivePerson
  • Personal
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Zulip
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Russian, Italian, French, Finnish, Czech, Welsh, Romanian, Turkish, Mongolian, Vietnamese, Arabic, Chinese, Ukrainian, Portuguese, Serbian, Spanish, Korean
Regional Restrictions:
No restrictions.
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