Compare Slack vs LivePerson vs Bopup Communication

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95%
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95%
72%
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Crozscore:

80%
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64%
50%
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60%
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33%
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Software Description:

Slack is a real-time messaging, archive and conversation search tool. It is designed to make working life simpler and more productive by removing the need for internal email and inefficient file sharing methods.

Slack brings desktop and mobile messaging into one place — with seamless file sharing, conversation syncing, and notification options. It is simple and easy to use. Users can create different conversation groups with customizable privacy settings to ensure just the right people see them.

Slack is optimized as a search tool to ensure every discussion and document is archived, indexed, and available through Slack's search bar. The powerful search and archiving features will help users never lose track of the conversations they need to remember.

Software Description:

Our 18,000 customers of all sizes, including leading brands like Citibank, HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, and create a convenient, deeply personal relationship a conversational relationship their consumers.

Software Description:

Bopup Communication Server is an instant messaging server for private IM, internal chat and secure collaboration over corporate and business networks. It provides Active Directory support and integration, message and file archiving, offline messaging and document distribution with a strong encryption of transmitted data. The server offers various authentication modes to accept user connections, manages user groups from a single place, supports and handles easy and very effective distribution of documents and important events from the IM server to employees and users.

Since the communication server is designed for business and enterprise-level environments it is intended to install and organize a private and internal chat system and real-time communication platform for companies with no outside access too. Bopup Communication Server is easy and fast to set up which takes about few minutes to get completed. It comes with embedded SQL server to host its database or can be installed using an existing MS SQL Server software.

The communication server includes a built-in functionality to upgrade IM client software with uploading new versions of the messengers on the server. End-user messaging applications can be also distributed and deployed with pre-installed settings and options that reduce the overall time of software setup. And the IM client branding feature lets upload company's image, logotype on the communication server and show it in the messenger's interface. It is highly important for companies and organizations that want to get their messaging software in a unique corporate style. In addition to Windows/Android IM clients, the server also supports custom instant messengers and applications that are built using IM Client SDK (Software Development Kit) which provides components, libraries, and programmer documentation.

Bopup Communication Server is offered for FREE to companies and offices that are interested in a small amount of the IM client licenses.

Features:

  • API
  • Chat
  • Email Integration
  • File Sharing
  • Notifications
  • Project Management
  • Task Scheduling/Tracking
  • Document Comparison
  • Video
  • Video Courses

Features:

  • Data Visualization
  • Audience Targeting
  • A/B Testing
  • Multi-App
  • Multi-Site
  • Data Export
  • External Integrations
  • Document Comparison
  • History/Version Control
  • Multi-User
  • Lead Management
  • Marketing Automation
  • Dashboard
  • Customer Management
  • Google Apps Integration
  • Notifications
  • File Sharing
  • File Transfer
  • API
  • Analytics
  • Chat

Features:

  • Batch Permissions & Access
  • Scheduling
  • Task Scheduling/Tracking
  • Chat
  • Project Management
  • Multi-User
  • Notifications
  • File Sharing
  • File Transfer
  • Contact Sharing
  • Contact Management
  • API

Summary:

  • All team communication in one place: Say goodbye to internal email thanks to Slack’s desktop and mobile messaging, file sharing and notifications functions. Stay up-to-date even on the move.

  • Integrate with services you already use: Slack integrates with dozens of other services including Dropbox, Google Drive, GitHub, Datadog, Asana, Mailchimp etc.

  • Built for search: Archive, index and find conversations, files or links in seconds with Slack’s search functions.

Summary:

  • Customer Service: LivePerson turns customer requests for service into cost-effective relationship-building opportunities.

  • Marketing: Through its advanced segmentation capabilities, this service enables online marketers to deliver the kind of rich, engaging customer experiences that drive results.

  • KnowledgeBase: Provides website visitors with the answers they seek while saving their time and your money.

  • Sales / eCommerce: Their e-commerce manager brings more engagement options, with voice-of-the customer insights based on aggregate engagement results.

Summary:

    No key features associated with this application.

Offer for small-size companies

Free
Included in plan:
  • 20 concurrent users or less

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • LivePerson provides chat and messaging service to businesses of all sizes.

  • Does this service offer guides, tutorials and or customer support?
  • LivePerson provides: Knowledge Base, Online Support, Phone Support, Video Tutorials and account based management and professional services.

  • Does this service offer an API?
  • Yes we are an open platform and provide an API.

  • What is this service generally used for?
  • It is generally used for intelligent online customer engagement. By using LiveEngage - LivePerson's cloud based platform - brands have seen improvement in customer care including lower costs and higher CSAT scores as well as an increase in sales.

  • What platforms does this service support?
  • Web-based service. Mobile version is available for Android and iOS.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Online documentation is available at http://www.bopup.com/onlinehelp/server/getting_started/overview.html Here is also a live demo IM server running on http://www.bopup.me that can be used for end-user client messengers in order to see how instant messaging works without installing and configuration a stand-alone instance of Bopup Communication Server.

  • What platforms does this service support?
  • Bopup Communication Server works on Windows PC platform but end-users can use messenger applications on Windows desktop, Android and even on MacOS platform (using Wine environment).

  • Who are the main user groups of this service?
  • IM services provided by Bopup Communication Server are designed for a wide range of businesses. It could be important for healthcare and medical organizations because the software is HIPAA compliant.

  • What are some applications this service is commonly used in tandem with?
  • Bopup Communication Server required a SQL Server to host all data and store message and file transfer log for arhiving and review purposes. SQL Server can be installed smoothly within an initial installation of the messaging server as a part of a whole application. We offer packages with built-in Microsoft SQL Server 2005 Express and SQL Server 2008 R2 Express. If a customer already running a SQL Server then that database server can be choosen during setup instead of built-in ones.

  • Does this service offer an API?
  • The IM server supports Bopup IM Client SDK that is available for C/C++, C#, Visual Basic and VBA development platforms. The SDK allows to use API and build a stand-alone software applications, or integrate secure chat functions in existing apps that will be able to connect and use IM services over communication server.

Publisher:

Founded:
2009
Based in:
San Francisco
Employees:
501-1000
Likes:
Followers:

Publisher:

Founded:
1995
Based in:
New York
Employees:
1001-5000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Slack
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Japanese, French, German, English, Spanish
Regional Restrictions:
No restrictions.

Other:

Who uses LivePerson
  • Personal
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Bopup Communication
  • Personal
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
Mobile Platforms:
  • Android
Languages:
Russian, English
Regional Restrictions:
No restrictions.
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