Compare Skyprep vs Knowledge Anywhere vs Freshdesk

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Crozscore:

78%
what is this?
100%
45%
interest rising

Crozscore:

72%
what is this?
34%
interest rising

Crozscore:

85%
what is this?
79%
59%
no significant changes
Skyprep screenshot view 1 more Knowledge Anywhere screenshot view 1 more Freshdesk screenshot

Software Description:

SkyPrep is a Web-based learning management system that offers training administrators a platform for creating, managing and selling training courses. Through features like custom branding, automated learner enrollment and flexible blended learning, anyone from an individual coach to a large business in various industries can take the e-learning approach that works best for them.

SkyPrep’s course authoring functionality allows users to upload their PowerPoints, videos, SCORM content and many other types of media to create custom training courses, which can be self-paced, instructor-led or done through virtual classroom. All courses can be branded and customized with an organization’s own URL, logo and color theme.

From there, learners can be added individually or in bulk and can be grouped in any way needed to be enrolled in courses. Custom quizzes and tests, along with real-time reporting, ensure that all training progress is tracked and measured.

SkyPrep also has e-commerce features so that courses can be sold to customers and resellers, and mobile learning capabilities allow any trainee to access courses on the go on a tablet or smartphone.

Software Description:

Knowledge Anywhere's learning management software helps organizations direct, manage and track all training activities through one centralized platform in order to meet compliance standards, new hire requirements, and ongoing employee enrichment. The corporate training software allows companies of all sizes keep track of and report on in-person, online, and self-study corporate training initiatives.

Top Features included in Knowledge Anywhere's LMS include:

  • Mobile learning
  • Instructor-led training management & scheduling
  • Asynchronous Learning
  • Self-paced training
  • Advanced reporting dashboard
  • Course authoring
  • Live chat
  • Localization
  • E-commerce
  • Social sharing
  • Certificates of completion
  • Dynamic assignments
  • Document + Resource uploads
  • Automated user enrolment (Registration Codes also available)
  • Survey builder
  • Branded interface

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Features:

  • Student Registration
  • Class Management
  • Employee Training
  • Corporate/Business
  • Data Visualization
  • Data Import
  • Scheduling
  • External Integrations
  • Personal Learning
  • Video Courses
  • Multi-User
  • Data Export

Features:

  • Scheduling
  • Personal Learning
  • Corporate/Business
  • Data Visualization
  • Class Management
  • Student Registration
  • SCORM
  • Dashboard
  • Video Courses
  • Multi-User
  • Notifications
  • Onboarding
  • Employee Training
  • Data Export
  • Employee Database
  • Attendance Tracking
  • External Integrations
  • Employee Onboarding
  • Data Import

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Summary:

    No key features associated with this application.

Summary:

  • Track, manage and deliver online corporate training materials

  • Build and prescribe custom learning paths to close employee skill gaps

  • Collect and measure meaningful employee training data

  • Deliver training from virtually any device in nearly any language

  • Sell your valuable training content with an e-commerce LMS

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Starter

$299.00
100 user(s) / month
Included in plan:
  • Unlimited Registered Users
  • Custom Branding & Certificates
  • Unlimited Courses, Quiz Questions, and Content
  • Email Support
  • 2 Admins

Express

$799.00
500 users/month
Included in plan:
  • Up to 500 active users
  • Up to 2 Administrators
  • Unlimited Course Uploads
  • 10 GB of Storage
  • Mobile Learning
  • Instructor-led Training
  • Asynchronous Learning
  • Self-Paced Training
  • Document + Resource Upload
  • Advanced Reporting
  • Google Analytics Integration
  • Live Chat
  • Social Sharing
  • Certificates of Completion
  • Learner Transcripts
  • Dynamic Assignments
  • Automated User Enrollment
  • Group Registration Codes
  • Event Registration
  • Waitlisting
  • Survey Builder
  • Security (SSL)
  • SCORM-compliant
  • Cloud-based
  • Branded Interface
  • Standard Support
  • LMS Training
  • E-Commerce

Professional

$1,500.00
1,000 users/month
Included in plan:
  • Up to 1,000 active users
  • Up to 5 Administrators
  • Unlimited Course Uploads
  • 15 GB of Storage
  • Mobile Learning
  • Instructor-Led Training
  • Asynchronous Learning
  • Self-Paced Training
  • Document + Resource Upload
  • Advanced Reporting
  • Google Analytics Integration
  • Live Chat
  • Social Sharing
  • Certificates of Completion
  • Learner Transcripts
  • Dynamic Assignments
  • Automated User Enrollment
  • Group Registration Codes
  • Event Registration
  • Waitlisting
  • Survey Builder
  • Security (SSL)
  • SCORM-compliant
  • Cloud-based
  • Branded Interface
  • Standard Support
  • LMS Training
  • Custom URL
  • Localization
  • Integrations
  • E-Commerce

Enterprise

$2,399.00
unlimited user(s) / month
Included in plan:
  • Unlimited Active Users
  • Unlimited Administrators
  • Unlimited Course Uploads
  • Unlimited Storage
  • Mobile Learning
  • Instructor-Led Training
  • Asynchronous Learning
  • Self-Paced Training
  • Document + Resource Upload
  • Advanced Reporting
  • Google Analytics Integration
  • Live Chat
  • Social Sharing
  • Certificates of Completion
  • Learner Transcripts
  • Dynamic Assignments
  • Automated User Enrollment
  • Group Registration Codes
  • Event Registration
  • Waitlisting
  • Survey Builder
  • Security (SSL)
  • SCORM-compliant
  • Cloud-based
  • Custom Interface
  • Premium Support
  • LMS Training
  • Custom URL
  • Localization
  • Integrations
  • E-Commerce

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

FAQs:

    What platforms does this service support?
  • iOS
    Andorid
    Web

FAQs:

    What platforms does this service support?
  • All major web browsers. This is a cloud-based solution.

  • What is this service generally used for?
  • Managing, delivering and tracking all training initiatives within an organization.

  • Who are the main user groups of this service?
  • Small, medium and large enterprises.

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

Publisher:

Founded:
-
Based in:
Toronto
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Other:

Who uses Skyprep
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish, Portuguese, French
Regional Restrictions:
No restrictions.

Other:

Who uses Knowledge Anywhere
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English, Chinese, Spanish, German, Italian, Japanese, French
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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