Compare Skyprep vs Freshdesk vs KMI Learning

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83%
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100%
45%
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85%
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79%
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55%
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Software Description:

SkyPrep is a Web-based learning management system that offers training administrators a platform for creating, managing and selling training courses. Through features like custom branding, automated learner enrollment and flexible blended learning, anyone from an individual coach to a large business in various industries can take the e-learning approach that works best for them.

SkyPrep’s course authoring functionality allows users to upload their PowerPoints, videos, SCORM content and many other types of media to create custom training courses, which can be self-paced, instructor-led or done through virtual classroom. All courses can be branded and customized with an organization’s own URL, logo and color theme.

From there, learners can be added individually or in bulk and can be grouped in any way needed to be enrolled in courses. Custom quizzes and tests, along with real-time reporting, ensure that all training progress is tracked and measured.

SkyPrep also has e-commerce features so that courses can be sold to customers and resellers, and mobile learning capabilities allow any trainee to access courses on the go on a tablet or smartphone.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Software Description:

Finally, an LMS that gets out of the way and lets learning happen! Responsive and streamlined, the new KMI Learning LMS is as powerful as ever but very easy to use. User experience has been our focus and elegant simplicity is the result. We consider administrators users as well. The new redesigned admin interface enables you to manage users and content with ease on the desktop, with your tablet or even your smartphone!

Features:

  • Student Registration
  • Class Management
  • Employee Training
  • Corporate/Business
  • Data Visualization
  • Data Import
  • Scheduling
  • External Integrations
  • Personal Learning
  • Video Courses
  • Multi-User
  • Data Export

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Features:

  • Scheduling
  • Video Courses
  • Multi-User
  • Personal Learning
  • External Integrations
  • Corporate/Business
  • Employee Training
  • Data Export
  • Gamification
  • Data Visualization
  • Data Import

Summary:

    No key features associated with this application.

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Summary:

  • Especially designed for extended enterprise

  • Responsive design works on any device

  • Mobile learning

  • High levels of customer support

  • Flexible and customizable

  • Highly scalable

  • White label branding

  • Powerful reporting

  • Custom content development services available

Starter

$299.00
100 user(s) / month
Included in plan:
  • Unlimited Registered Users
  • Custom Branding & Certificates
  • Unlimited Courses, Quiz Questions, and Content
  • Email Support
  • 2 Admins

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

Standard Pricing

$2.00
1 user(s) / month
Included in plan:
  • All features listed

FAQs:

    What platforms does this service support?
  • iOS
    Andorid
    Web

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • There is extensive documentation on the KMI LMS. Each implementation has a dedicated customer support contact and there is a fully staffed help-desk for admin and end user support.

  • Does this service offer an API?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What is this service generally used for?
  • Typically the KMI LMS is used by organizations who sell or give away content to their learners, extended enterprise implementations. This can include any type and format of training for sale, product training and marketing applications.

  • What platforms does this service support?
  • The KMI LMS is a fully responsive web app that will run on virtually any device that supports modern browsers.

  • What are some applications this service is commonly used in tandem with?
  • The KMI LMS is often integrated with web conferencing, HR and CRM systems.

Publisher:

Founded:
-
Based in:
Toronto
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
377

Other:

Who uses Skyprep
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
French, Spanish, English, Portuguese
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses KMI Learning
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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