Compare SkyPrep vs Freshdesk vs Courseplay

SkyPrep 59 Learning Management System (LMS)	Freshdesk 2655 Support & Helpdesk	Courseplay 1 Learning Management System (LMS)
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Crozscore 89% what is this? User Happiness: 90% Press Buzz: 49% User Trend: interest rising	Crozscore 90% what is this? User Happiness: 88% Press Buzz: 62% User Trend: interest rising	Crozscore 64% what is this? User Happiness: 80% Press Buzz: 38% User Trend: interest falling
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About SkyPrep SkyPrep LMS is a cloud-based learning management solution that offers a platform to training administrators for creating, managing and tracking training courses. Key features include custom branding, automated learner enrollment and blended learning. SkyPrep’s course authoring functionality allows users to upload their PowerPoints, videos, SCORM content and other types of media to create custom training courses, which can be self-paced, instructor-led or done through a virtual classroom. The courses can be branded and customized with an organization’s own website, logo and color theme. Administrators can add learners individually or in bulk and can be grouped in multiple ways as required to be enrolled in courses. Custom quizzes and tests, along with real-time reporting, ensure that the training progress is tracked and measured. SkyPrep’s advanced reporting allows to create customized reports on learners, courses and learning paths. With the use of a wide range of columns and filters to extract your essential data. The mobile learning capabilities allow trainees access to courses on the move via tablet or a smartphone.	About Freshdesk Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents. Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.	About Courseplay Courseplay is more than simply an edtech or e-learning solution for organizations. If you have a small, medium or large company or organization, Courseplay can help you bring down the cost of training and multiply your training capacity with a few clicks of a button. Detailed reports will provide useful insights about your organization. Our easy-to-use interface allows anyone to pickup and run with the platform quickly with minimal documentation. New hires and even potential hires can be trained and pre-trained easily, making the onboarding process smooth and hassle-free.
Features API Corporate/Business Data Export Data Import Data Visualization Document Comparison Employee Training External Integrations Gamification Multi-User Personal Learning Scheduling Video Courses Class Management Student Registration SCORM Report & Compliance Comparative Reporting	Features Analytics API Batch Permissions & Access Chat Contact Management Contact Sharing CRM Integration Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features API Corporate/Business Data Export Data Import Data Visualization Document Comparison Employee Training External Integrations Gamification Multi-User Personal Learning Scheduling Video Courses Class Management Student Registration SCORM Report & Compliance Comparative Reporting
Summary No key features associated with this application.	Summary Multi Channel: Manages all support conversations in one place. Productivity: Increase team’s engagement and productivity. Self-Service: It is possible to create a self-service experience that supports user's brand. Reporting: Measures and tracks performance using reports. Integration: Extends user's support capabilities with integrations. Ticketing: Everything you need to start supporting customers.	Summary Cloud-based learning platform for small, medium and large businesses Responsive web and mobile learning management system (LMS)
	Pricing Credit card required: No Sprout - Free for unlimited number of Agents Blossom - $19 per agent per month Garden - $35 per agent per month Estate - $49 per agent per month Forest - $89 per agent per month	Pricing Free Trial Free Included in plan: 30 day free trial Demo and walkthrough available Unlimited Course Authoring included Account Administration included 1 GB of storage included No credit card required Small 100 Plan $200.00 100 user(s) / month Included in plan: Flat fee for 100 active users Discounted overflow rates Email support and basic documentation 5 GB of storage included Unlimited courses
FAQs Does this service integrate with any other apps? Yes, We have native integration with popular Softwares such as: * ADP * BambooHR * Zoom * GoToMeeting * BigBlueButton * ClickMeeting * Microsoft Teams * Cisco Webex * Saml 2.0 * OKTA * Microsoft Active Directory * OneLogin * Open API * Stripe * PayPal * Shopify * OpenSesame * Office365 * G Suit Who are the main user groups of this service? Organizations looking to train employees online What is this service generally used for? SkyPrep is an online training software used to train employees, customers and partners effortlessly. Does this service offer an API? Yes, We do provide an API Does this service offer multi-user capability (e.g. teams)? Yes, we have different features that support multi-user capability. Such as Groups and Sub-platforms Does this service offer guides, tutorials and or customer support? Yes we do provide customer support depending on the plan. What platforms does this service support? iOS Andorid Web	FAQs Who are the main user groups of this service? This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support. What is this service generally used for? It is used to help companies handle their customers’ problems across various channels. What platforms does this service support? It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone. Does this service offer an API? It offers RESTful API. Does this service offer multi-user capability (e.g. teams)? Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company Does this service integrate with any other apps? Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others. It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment Does this service offer guides, tutorials and or customer support? Yes. This service offers guides, tutorials and customer support across all levels.	FAQs Does this service integrate with any other apps? GoToMeeting WebEx Skype Google Hangouts Microsoft Office GSuite Does this service offer multi-user capability (e.g. teams)? Yes Does this service offer guides, tutorials and or customer support? Yes absolutely! Our support teams are always available to assist you with any requirement. Who are the main user groups of this service? Any company or organization with 500 or more employees in the following sectors: Information Technology Pharmaceuticals BPOs Manufacturing Civil Aviation Energy Banking and Finance Does this service offer an API? Yes, APIs are available upon request What are some applications this service is commonly used in tandem with? GoToMeeting WebEx Skype Google Hangouts Microsoft Office GSuite SAP HRMS PMS What is this service generally used for? Delivering courses for learning or training over the internet Generating detailed reports based on users, courses or attempts Generating in-depth analysis of learner participation and interaction Accessing training materials on mobile devices Authenticating users to ensure accurate training delivery Employee engagement What platforms does this service support? Google Chrome browser on any device Mozilla Firefox browser on any device Apple Safari Browser on any device Native Android App Native iOS App
Vendor Information Founded: - Based in: Toronto Employees: 11-50 Likes: Followers: 505	Vendor Information Founded: 2010 Based in: San Francisco Employees: 201-500 Likes: Followers: 22k	Vendor Information Founded: - Based in: Mumbai Employees: 11-50 Likes: Followers: 586
Other Who uses SkyPrep SMEs Agencies Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: English, French, Spanish, Portuguese, Turkish, Chinese, Bulgarian, German Regional Restrictions: No restrictions.	Other Who uses Freshdesk Startups SMEs Enterprises Desktop Platforms: Windows Mobile Platforms: iOS Languages: English Regional Restrictions: No restrictions.	Other Who uses Courseplay SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.