Compare SkyPrep vs Freshdesk vs Courseplay

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About SkyPrep

SkyPrep LMS is a cloud-based learning management solution that offers a platform to training administrators for creating, managing and tracking training courses. Key features include custom branding, automated learner enrollment and blended learning.

SkyPrep’s course authoring functionality allows users to upload their PowerPoints, videos, SCORM content and other types of media to create custom training courses, which can be self-paced, instructor-led or done through a virtual classroom. The courses can be branded and customized with an organization’s own website, logo and color theme.

Administrators can add learners individually or in bulk and can be grouped in multiple ways as required to be enrolled in courses. Custom quizzes and tests, along with real-time reporting, ensure that the training progress is tracked and measured.

SkyPrep’s advanced reporting allows to create customized reports on learners, courses and learning paths. With the use of a wide range of columns and filters to extract your essential data.

The mobile learning capabilities allow trainees access to courses on the move via tablet or a smartphone.

About Freshdesk

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

About Courseplay

Courseplay is more than simply an edtech or e-learning solution for organizations. If you have a small, medium or large company or organization, Courseplay can help you bring down the cost of training and multiply your training capacity with a few clicks of a button. Detailed reports will provide useful insights about your organization. Our easy-to-use interface allows anyone to pickup and run with the platform quickly with minimal documentation. New hires and even potential hires can be trained and pre-trained easily, making the onboarding process smooth and hassle-free.

Features

  • API
  • Corporate/Business
  • Data Export
  • Data Import
  • Data Visualization
  • Document Comparison
  • Employee Training
  • External Integrations
  • Gamification
  • Multi-User
  • Personal Learning
  • Scheduling
  • Video Courses
  • Class Management
  • Student Registration
  • SCORM
  • Report & Compliance
  • Comparative Reporting

Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum

Features

  • API
  • Corporate/Business
  • Data Export
  • Data Import
  • Data Visualization
  • Document Comparison
  • Employee Training
  • External Integrations
  • Gamification
  • Multi-User
  • Personal Learning
  • Scheduling
  • Video Courses
  • Class Management
  • Student Registration
  • SCORM
  • Report & Compliance
  • Comparative Reporting

Summary

    No key features associated with this application.

Summary

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Summary

  • Cloud-based learning platform for small, medium and large businesses

  • Responsive web and mobile learning management system (LMS)

Pricing

Core

$199.00
+ $100/mo per 100 active users
Included in plan:
  • Unlimited Registered Users
  • Custom Branding & Certificates
  • Unlimited Courses, Quiz Questions, and Content
  • SCORM 1.2 Support
  • Email Support

Premium

$499.00
+ $100/mo per 100 active users
Included in plan:
  • All Core Features +
  • Advanced Security Controls
  • Advanced Reporting
  • Multi-Platform Hierarchy
  • API Access
  • Single Sign-On
  • Gamification
  • Customizable Learner Dashboard
  • Phone Support + Customer Success Manager
  • Knowledge Check

Enterprise

$499.00
1000+ Active Users/ Month
Included in plan:
  • All Premium Features +
  • Migration Services
  • Multi-Year Discounts

Pricing

  • Credit card required: No
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

Pricing

Free Trial

Free
Included in plan:
  • 30 day free trial
  • Demo and walkthrough available
  • Unlimited Course Authoring included
  • Account Administration included
  • 1 GB of storage included
  • No credit card required

Small 100 Plan

$200.00
100 user(s) / month
Included in plan:
  • Flat fee for 100 active users
  • Discounted overflow rates
  • Email support and basic documentation
  • 5 GB of storage included
  • Unlimited courses

FAQs

    Does this service integrate with any other apps?
  • Yes, We have native integration with popular Softwares such as:
    * ADP
    * BambooHR
    * Zoom
    * GoToMeeting
    * BigBlueButton
    * ClickMeeting
    * Microsoft Teams
    * Cisco Webex
    * Saml 2.0
    * OKTA
    * Microsoft Active Directory
    * OneLogin
    * Open API
    * Stripe
    * PayPal
    * Shopify
    * OpenSesame
    * Office365
    * G Suit

  • Who are the main user groups of this service?
  • Organizations looking to train employees online

  • What is this service generally used for?
  • SkyPrep is an online training software used to train employees, customers and partners effortlessly.

  • Does this service offer an API?
  • Yes, We do provide an API

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, we have different features that support multi-user capability. Such as Groups and Sub-platforms

  • Does this service offer guides, tutorials and or customer support?
  • Yes we do provide customer support depending on the plan.

  • What platforms does this service support?
  • iOS
    Andorid
    Web

FAQs

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

FAQs

    Does this service integrate with any other apps?
  • GoToMeeting
    WebEx
    Skype
    Google Hangouts
    Microsoft Office
    GSuite

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes absolutely! Our support teams are always available to assist you with any requirement.

  • Who are the main user groups of this service?
  • Any company or organization with 500 or more employees in the following sectors:
    Information Technology
    Pharmaceuticals
    BPOs
    Manufacturing
    Civil Aviation
    Energy
    Banking and Finance

  • Does this service offer an API?
  • Yes, APIs are available upon request

  • What are some applications this service is commonly used in tandem with?
  • GoToMeeting
    WebEx
    Skype
    Google Hangouts
    Microsoft Office
    GSuite
    SAP HRMS
    PMS

  • What is this service generally used for?
  • Delivering courses for learning or training over the internet
    Generating detailed reports based on users, courses or attempts
    Generating in-depth analysis of learner participation and interaction
    Accessing training materials on mobile devices
    Authenticating users to ensure accurate training delivery
    Employee engagement

  • What platforms does this service support?
  • Google Chrome browser on any device
    Mozilla Firefox browser on any device
    Apple Safari Browser on any device
    Native Android App
    Native iOS App

Vendor Information

Founded:
-
Based in:
Toronto
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Mumbai
Employees:
11-50
Likes:
Followers:

Other

Who uses SkyPrep
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, French, Spanish, Portuguese, Turkish, Chinese, Bulgarian, German
Regional Restrictions:
No restrictions.

Other

Regional Restrictions:
No restrictions.

Other

Who uses Courseplay
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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