Compare Skype vs Knowlarity vs Toky

Skype

VoIP
 (901)
More Information More Information More Information

Crozscore:

83%
what is this?
72%
75%
no significant changes

Crozscore:

81%
what is this?
40%
interest falling

Crozscore:

79%
what is this?
36%
no significant changes
Skype screenshot view 5 more Knowlarity screenshot view 4 more Toky screenshot view 2 more

Software Description:

Skype is one of the most used VoIP tools in the world. Now it is included with Office 365 package, along with 60 minutes a month to call more than 60 destinations worldwide. Skype offers instant messages, group video conferencing, video chat, group chat, file sharing, screen sharing. It is also possible to call landlines and mobile phones at low prices.

There is also Skype for business, the solution that empowers business teams and individuals to communicate and cooperate, with cloud-based and on-premise deployment possibility. Video conferencing has the capacity of 250 participants in one single connection. Thie list of features now joins AI chatbot capability.

As for mobile devices, Skype is available for Android, iOS, and Windows phone users. The pricing is very flexible. Skype-to-Skype calls are free, while landline and mobile calls are paid. Rates are minimal, it can be paid for the minutes, or subscription-based for international calls for a specific region.

Software Description:

Knowlarity is a pioneer in automated voice technologies with an inexpensive hosted custom voice solution that organizations use to make personalized calls to lots of their customers in a day.
They offer four products: Superreceptionist, Smartivr, Superconference, and knowlus.
Knowlarity aims to bring cutting edge telephony and voice technologies to as many as possible entrepreneurs with access to telephones.

Software Description:

Toky is a full-featured cloud telephony solution designed for small and medium business that allows you to connect your customers visiting your website, Facebook page or calling to your own business phone number.You can start your call center with no hardware, physical phones or complex installations.

Easily integrate Toky with your CRM and start calling customers everywhere at a very affordable price per minute. You can get a business phone number in more than 60 countries.

Features:

  • Click-to-Dial
  • Scheduling
  • Notifications
  • External Integrations
  • Contact Management
  • Chat
  • Contact Sharing

Features:

  • Call Disposition
  • Call Tracking
  • Softphone
  • Analytics
  • API
  • CRM Integration

Features:

  • External Integrations
  • Call Tracking
  • Call Recording
  • Click-to-Dial
  • Softphone
  • Customer Management
  • Contact Management
  • Notifications

Summary:

  • 1:1 Video Calls

  • Voice Calls

  • Calls to Mobiles and Landlines

  • Group Video Calls & Conferencing

  • Instant Messaging

  • SMS

  • Voice Messages

  • File Sharing & Transfer

  • Screen Sharing

  • Contact Sharing

Summary:

  • Call Recording: This allows monitoring the quality of user's customer support or analyzing calls from customers and prospects.

  • Multi-Agent Access: Divides responsibility and allows executives to access their call logs even when you’re not available.

  • Notifications: Users can choose to get email alerts for calls that couldn’t be answered or even for new voicemails.

  • Outbound Calling: Every call made through toll-free number is recorded and synced with user's CRM.

  • SuperConference: It allows users to share their phone number and conference PIN with up to 9 other participants and create a secure conference call room.

  • Click-to-Call: Integrates the Click-to-Call button in user's email and ad campaigns to measure ROI.

Summary:

    No key features associated with this application.

Skype-to-Skype

Free
Included in plan:
  • Voice Calls
  • Video Calls
  • Conferencing
  • File Sharing
  • Screen Sharing
  • Messaging

Pricing:

  • Credit card required: N/A
  • Free: for 1 user
    Basic: $14.20/month for 2 users
    Advanced: $26/month for 4 users
    Premium: $52.90/month for 6 users
    Enterprise: Pricing on request.

Pricing:

  • Starting from: $15.00/month
  • Credit card required: No
  • After purchasing credit
    *
    Valid for numbers in 36 countries

    Especial discount on every paid plan if paid yearly
    * $15 per agent per month, billed yearly
    * $60 per team (6 agents included)

Basic

Free
Included in plan:
  • Web and smartphone apps, plus Chrome extension
  • Click to Call widget for your website
  • Voicemails
  • Outbound calls to regular phones *
  • Forward web calls to any number *
  • Unlimited Inbound Calls

PER-AGENT PLAN

$20.00
1 user(s) / month
Included in plan:
  • Everything in Basic plan
  • 1 local or toll-free number included **
  • Phone trees (IVR)
  • Business hours
  • Call queues, voicemail, greeting messages
  • Call Recording
  • Extra phone numbers starting at only $4/mo
  • Email and chat support
  • Integrations
  • Reports
  • Send and receive text messages (SMS)

TEAM PLAN

$72.00
6 user(s) / month
Included in plan:
  • Everything in Per-Agent Plan
  • Email, chat, and phone support
  • All Integrations + Salesforce
  • 50% discount on agents

FAQs:

    Who are the main user groups of this service?
  • Users of Skype are individuals and businesses, regardless of industry or size.

  • What platforms does this service support?
  • Deployment: Windows, Linux, MacOS, Android, iPhone/iPad, Windows Mobile, Xbox, Web-based.

  • What is this service generally used for?
  • Skype is used as a telecommunications software.

  • Does this service offer an API?
  • No, it doesn't.

  • Does this service offer multi-user capability (e.g. teams)?
  • No, it doesn't.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Community, Online Support, Phone Support, Virtual Agent.

  • Does this service integrate with any other apps?
  • Integrations: MS Word, MS Outlook, MS PowerPoint, MS Lync, WorkXpress, Agile CRM, Lucid Meetings, Wimi, Mendix, Grasshopper, SalesExec, Microsoft Dynamics CRM Online, OnePage CRM, Moxie Concierge, Cayzu, Helpdesk, Interactive Intelligence CaaS, Bitium, BigContacts, 8×8 Virtual Contact Center, 1CRM, Slack, GroupWise, Yugma.

FAQs:

    Who are the main user groups of this service?
  • Knowlarity loves working with enterprises and startups in emerging markets.

  • What is this service generally used for?
  • It is generally used for a cloud telephony.

  • What are some applications this service is commonly used in tandem with?
  • It is used in tandem with various CRM systems.

  • Does this service integrate with any other apps?
  • Knowlarity has an ability to integrate seamlessly with CRM applications, such as: FreshDesk, Salesforce, ZOHO, and Zendesk.

  • Does this service offer an API?
  • Their API is based on REST principles, so it’s very easy to write and test applications.

  • Does this service offer multi-user capability (e.g. teams)?
  • It allows Multi-Agent Access.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: blog, knowledge base, phone support, and email support.

FAQs:

    Does this service integrate with any other apps?
    • Wordpress
    • Facebook
    • Salesforce
    • Intercom
    • Zoho CRM
    • Hubspot CRM
    • Slack
    • Pipedrive
    • InfusionSoft
    • FreshSales
    • AmoCRM
    • AgileCRM
    • vTiger
    • Insighlty
    • Zapier
  • Does this service offer an API?
  • Not actually, but we have several integrations with CRM, Slack, Facebook and much more using Zapier

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Who are the main user groups of this service?
  • Businesses that want to give excellent customer support.

  • What is this service generally used for?
  • For customer support and sales calls

  • What platforms does this service support?
  • Native mobile Android app and web app

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • CRM and collaboration tools like Slack

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
59.7k
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
2.05k
Followers:
502

Other:

Who uses Skype
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, Bulgarian, Czech, Danish, German, Greek, Spanish, Finnish, Estonian, French, Japanese, Chinese, Hungarian, Indonesian, Italian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Swedish, Turkish, Ukrainian
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Toky
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • Android
Languages:
Spanish, Portuguese, English
Regional Restrictions:
No restrictions.
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