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Skore screenshot Vivantio screenshot view 4 more Noodle screenshot

About Skore

Skore integrates with tools your team already uses such as Google Drive and Slack to capture everything that's important for them into one single platform. Build public spaces for free discovery and structured programs for a guided experience. Notify co-workers when there's something to look at and know who has seen what. Understanding how your team is learning is the first step to improve.

About Vivantio

Founded in 2003, Vivantio is a leading provider of customer service optimization software and solutions for demanding service teams. By combining the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers businesses to achieve unparalleled service excellence.

The platform scales to meet the complex business needs of large, multi-site organizations, to optimize workflows across several departments including IT, operations and customer service.
Vivantio is a trusted partner offering cost-effective solutions through flexible licensing.

For more information, visit Vivantio.com.

About Noodle

Noodle is a social intranet software comprised of 15+ applications including document management, activity feeds, calendars, forms, databases and workflows, as well as collaboration and communication tools, such as instant messaging, video conferencing and more. Both on-premise and cloud options are available.

Our social intranet solution is used across a wide variety of industries, by small businesses and large corporations alike for coordination of office locations, departments, teams, documents and digital assets. Contact us to have a custom 30 day trial site built for you free of charge or schedule a product tour to show you our software's capabilities.

Features

  • API
  • Chat
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • History/Version Control
  • Multi-User
  • Notifications
  • Project Management

Features

  • 2-Factor Authentication
  • Analytics
  • Anti-Virus
  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • CRM Integration
  • Customer Management
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Organization Management
  • Malware Protection
  • SAP Integration
  • Bug Tracking
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum

Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Supplier Management
  • Video
  • Call Recording

Summary

    No key features associated with this application.

Summary

  • Flexible, reliable, trusted IT Service Management Software

  • Built with ITIL standards at its core.

  • Automation captures service data, tracks milestones and triggers meaningful action.

  • Webhooks and APIs integrate Vivantio with core ITSM tools.

  • Customizable self-help portals empower your customers and improve your service.

  • Report on your true service team effort to highlight success and target areas of improvement.

Summary

  • Free 30 Day Trial

  • Customizable & Affordable

  • Get Setup In Minutes With A Dedicated Account Manager

  • Easy To Use And Configure. No Coding Required.

  • Get A Custom Quote Based On Your Business Needs

  • 10+ Years Experience Building Powerful Intranets For The Enterprise

  • 15+ Feature-Rich Applications For Collaboration, Communication and Productivity

  • Extensive Permission Controls Give You Command Of Your Intranet Experience

  • Cloud and On-Premise Options Available

  • Supports HTML, Javascript and iFrame Integrations

Pricing

  • Starting from: $42.00/month
  • Credit card required: No
  • Vivantio enables you to build a robust Service Management system that fits your organization by enabling only the features you need. Our editions are designed to align with your immediate needs on the same powerful platform that scales with your business.

    Vivantio's pricing model is an annual subscription based on total number of users, types of licenses and functionality activated in the Platform. A free trial is available for a test-drive, upon request.

    Vivantio offers both named and concurrent licenses, and all customers may select to purchase any combination of both. A named license is allocated to a particular agent and cannot be shared. Concurrent licenses sit in a shared pool. Each time an agent logs in, they temporarily use up one license and when they log out, the license is returned to the pool for someone else to use.

    Your customers and end users don’t need licenses to use your self-service web portal.

    • Pricing starts at roughly $42 per user, per month at the VALUE level for those looking to centralize customer service operations and provide their teams with the tools to succeed
    • Licenses at the VITAL level start at $58 per user, per month and are designed growing service teams looking to improve their operations, improve efficiency and reduce costs
    • Feature-rich VELOCITY licenses start at $86 USD and are built to scale and meet the complex business needs of larger, multi-site organizations.
    • The VISIONARY level at $140 per user, offer a totally flexible solution for global enterprise companies looking for white glove service.

FAQs

    No FAQs associated with this application.

FAQs

    Does this service integrate with any other apps?
  • The Vivantio platform is cloud-based and integrates easily with almost any other platform through our FLEXBridge integration.

  • Who are the main user groups of this service?
  • The Vivantio Unified Service Platform has over 5000+ (and growing) satisfied users that include customer service teams, IT professionals and enterprise employees from all business departments looking to manage better relationships, boost productivity and improve the customer journey.

  • Does this service offer guides, tutorials and or customer support?
  • Absolutely! All of our training, implementation and technical support is handled in-house to ensure our customers get the high-quality service and attention they deserve.

  • What is this service generally used for?
  • A Service Management platform streamlines processes and provides clear paths for internal and external end users to submit requests. The Vivantio platform optimizes service through our Unified Service Management platform that integrates easily with other software offering a true 360 degree customer view.

  • Does this service offer an API?
  • Yes, the Vivantio does offer an API

  • What platforms does this service support?
  • The Vivantio platform is cloud-based and integrates easily with almost any other platform through our FLEXBridge integration.

  • Does this service offer multi-user capability (e.g. teams)?
  • Only users of the main application require a license. That licenses can be a named license and dedicated to that user, or a shared concurrent license. End customers who make use of mail to ticket, or self service portals do not require a license.

FAQs

    Does this service offer an API?
  • No, however the site itself is highly customize-able and custom css can be applied to the site for more control over the site's design.

  • Does this service offer guides, tutorials and or customer support?
  • Guides, and tutorials are available as well as best practices via blog posts and free personal consultation and support. Each Noodle site is assigned a dedicated and experienced account manager that will work with you every step of the way from set up, to launch, and beyond for ongoing support, customization and optimization.

  • What is this service generally used for?
  • Noodle Intranet has many different uses including content creation, document management, file sharing, communication, collaboration, project management, customer relationship management, human resource management and more. Noodle applications cover a wide array of functionality, and their use differs across industries. Noodle Advisors can help build your intranet to best suit and accomplish your business objectives.

  • What platforms does this service support?
  • Noodle is a web application that can be installed on-premise or hosted on the cloud and can be accessed through any modern browser. Noodle also has a mobile-optimized view for access on mobile devices.

  • Does this service integrate with any other apps?
  • Noodle can integrate with any applications that support html, javascript or iframes. Widgets can pull in information from third party sources, or websites can be opened in-frame, so you can stay within Noodle, while navigating to your favorite websites or web applications.

  • Does this service offer multi-user capability (e.g. teams)?
  • Noodle allows any number of users to be added to a site, and your price will be based only on the number of users, amount of storage, and preferred deployment.

  • What are some applications this service is commonly used in tandem with?
  • Noodle can be used in tandem with many applications. Document storage allows for files of any types to be stored within Noodle, the calendar and email applications can connect to your preferred third party email/calendar client and html, javascript, and iframe support allows you to pull in third party information to your Noodle site.

  • Who are the main user groups of this service?
  • Users at multiple levels, and offices span across a variety of industries, including retail, hospitality, education, healthcare, sports and entertainment, real estate, financial, legal, professional agencies and more.

Vendor Information

Founded:
-
Based in:
Sunnyvale
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Tecumseh
Employees:
11-50
Likes:
Followers:
1.48k

Other

Who uses Skore
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Spanish, Portuguese
Regional Restrictions:
No restrictions.

Other

Who uses Vivantio
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Noodle
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, French, Japanese, Russian, Hindi, German, Italian, Arabic, Dutch, Spanish, Chinese, Portuguese
Regional Restrictions:
No restrictions.
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