Skore integrates with tools your team already uses such as Google Drive and Slack to capture everything that's important for them into one single platform. Build public spaces for free discovery and structured programs for a guided experience. Notify co-workers when there's something to look at and know who has seen what. Understanding how your team is learning is the first step to improve.
From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization.
Build your ideal service management environment in just a few simple steps with Vivantio:
Elect a delivery method: SaaS or on-premise. We support both.
Choose a licensing option: Named, concurrent or a mix of both. Our flexible licensing model allows you to give technicians the right level of access without blowing your budget out of the water.
Pick a product: Browse the many available feature modules and deploy only those that make sense for your organization’s service needs.
Take a modular approach to building your service management vision – the right combination with Vivantio brings your ideal strategy to life.
AI systems process knowledge that is too complex for current databases. GRAKN.AI is a distributed hyper-relational database for knowledge-oriented systems, i.e. a distributed knowledge base.
GRAKN.AI is made up of two components: the storage layer and the query language.
Grakn is the storage layer, in the form of a distributed knowledge base. It enables machines to manage complex data that serves as a knowledge base for cognitive/AI systems.
Graql is Grakn's reasoning (through OLTP) and analytics (through OLAP) query language. Graql is a much higher level abstraction over traditional query language - SQL, NoSQL, or Graphs.
Batch Permissions & Access
Google Apps Integration
Password & Access Management
Batch Permissions & Access
No key features associated with this application.
Flexible, reliable, trusted IT Service Management Software
Built with ITIL standards at its core.
Automation captures service data, tracks milestones and triggers meaningful action.
Webhooks and APIs integrate Vivantio with core ITSM tools.
Customizable self-help portals empower your customers and improve your service.
Report on your true service team effort to highlight success and target areas of improvement.
The Database for AI.
A distributed hyper-relational database for knowledge-oriented systems.
A distributed knowledge base.
Starting from: $40.00/month
Credit card required: N/A
Vivantio's pricing model is an annual subscription based on total number of users, types of licenses and functionality activated in the Platform. A free trial is available for a test-drive, upon request.
Vivantio offers both named and concurrent licenses, and all customers may select to purchase any combination of both. A named license is allocated to a particular agent and cannot be shared. Concurrent licenses sit in a shared pool. Each time an agent logs in, they temporarily use up one license and when they log out, the license is returned to the pool for someone else to use.
Your customers and end users don’t need licenses to use your self-service web portal.
• Pricing starts at $40 per user, per month at the Essentials level, suited for small and medium-size service desk operations looking to increase efficiency.
• Licenses at the Pro level start at $60 per user, per month and are designed to unify service operations with powerful core service management features.
• Feature-rich Vivantio ITSM licenses start at $90 USD and are built to scale and meet the complex business needs of larger, multi-site organizations.