SiteCore is a cloud-based integrated customer experience and web content management platform developed for both marketing professionals and IT teams. It enables them to find a fast and simple way to customize, maintain, and integrate their websites.
This solution takes significant place on CMS applications market, delivering the effective solution for creating blogs, wikis, polls. Users can manage all kinds of content, and get control over consistent customers' experience on all of their B2C websites. The platform's best feature is the localization and regionalization that is set by the user.
SiteCore brings a whole new way how brands interact with customers, mainly by personalizing customers’ interactions with their brand. That means that all data sourced from website visits, social media, mobile devices, and finally from purchases is collected.
When it comes to pricing, it is based on the number of Sitecore server installations and simultaneous users.
About MindTouch
MindTouch offers an enterprise-grade, AI-powered knowledge management platform that includes functionality for customer self-service, agent assistance and departmental knowledge.
Designed for large organizations, MindTouch is highly scalable and reliable, providing unmatched content personalization to ensure contact center agents always have the answers they need.
Unlike other vendors, MindTouch content can also be made available directly to your customers through our knowledge portal or through Google searches, giving you a customer self-service tool to drive down contact center volumes and improve the customer experience. Onboard agents faster, close more cases, reduce call volume and reduce agent turnover, all by putting the answers customers and agents need right at their fingertips.
About Recite Me
Approximately one billion people globally have a disability and they can often face barriers when visiting inaccessible websites that prevent them from taking an active part in life. The same goes for people who don’t speak English as their first language.
Recite Me’s innovative assistive technology makes websites accessible and inclusive through a unique range of features. This easy to use, award-winning software includes text to speech functionality, fully customisable styling features, reading aids and a translation tool with over 100 languages, including 35 text to speech voices and many other features.
This innovative software benefits millions of people who currently miss out on online and mobile content; Recite works across all devices, giving everyone the opportunity to use the internet the way it is intended.
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Click-to-Dial
Net Promoter Score
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Click-to-Dial
Net Promoter Score
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Click-to-Dial
Net Promoter Score
Summary
Sitecore Experience Profile™
Web experience mangement
Mobile experience management
Content and product management
Cross channel data analysis
Digital asset management
App experience management
Social experience
Commerce experience
Email experience
Summary
Knowledge Base
Real-Time Updates
Customizable Functionality
Search Functionality
Indexing
Visitor Tracking
Third Party Integration
Self-Service Features
Self-Learning
Multiple Format Support
Summary
No key features associated with this application.
FAQs
Does this service integrate with any other apps?
Integrations: Microsoft Dynamics CRM, Widen, Widen Collective, SharePoint, Canto Digital Asset Mgmt, SharpSpring, Webdam, Bynder, Asset Bank, Third Light, QBank DAM, AnswerRocket, Kapost, Curata, Wedia, SnapApp, MediaBeacon, Siteimprove, SyncForce, Smartling, Stackla, Aprimo Digital Asset Management, and Digizuite™ DAM.
What are some applications this service is commonly used in tandem with?
It is commonly used in tandem with Microsoft Azure.
Does this service offer multi-user capability (e.g. teams)?
No.
What platforms does this service support?
Deployments: Cloud, on-premises, or hybrid.
Does this service offer guides, tutorials and or customer support?
Support: Knowledge Base, Online Support, Phone Support, Support Portal.
What is this service generally used for?
This service is generally used for web content management (WCM).
Who are the main user groups of this service?
Users of SiteCore are SMEs and large enterprises.
Does this service offer an API?
No.
FAQs
Does this service offer multi-user capability (e.g. teams)?
No.
Does this service integrate with any other apps?
Integrations available: Salesforce Service Cloud, Salesforce Community Cloud, Google Analytics, Zendesk, SAP Hybris, Microsoft Dynamics CRM, Single Sign-On (SAML 2.0), Salesforce Sales Cloud, Facebook, Twitter, LinkedIn, Google+, Contextual Help, SAP Cloud for Customer.
Does this service offer guides, tutorials and or customer support?
Support offered: Phone, Live Chat, Email, AQ/Knowledgebase, Video Tutorials / Webinar, On-Site.
Does this service offer an API?
Yes, it offers API.
What are some applications this service is commonly used in tandem with?
It is most commonly used in tandem with SAP and SalesForce.
What is this service generally used for?
This service is used as a product knowledge management solution.
What platforms does this service support?
This is a web-based application.
Who are the main user groups of this service?
Main users of MindTouch are Large Enterprises, Mid Size Business, Public Administrations, and Small Business.
FAQs
No FAQs associated with this application.
Vendor Information
Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
20.9k
Vendor Information
Founded:
-
Based in:
San Diego
Employees:
51-200
Likes:
Followers:
5.79k
Vendor Information
Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
2.88k
Other
Who uses Sitecore
SMEs
Enterprises
Desktop Platforms:
Web App
Languages:
English, Spanish, Danish, German, Dutch, French, Swedish, Japanese, Chinese
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