Compare SiteCore vs Velaro vs Qubit

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Crozscore:

81%
what is this?
37%
no significant changes

Crozscore:

90%
what is this?
93%
43%
interest falling

Crozscore:

77%
what is this?
38%
interest falling
 SiteCore screenshot view 3 more Velaro screenshot view 4 more Qubit screenshot view 5 more

Software Description:

SiteCore is a cloud-based integrated customer experience and web content management platform developed for both marketing professionals and IT teams. It enables them to find a fast and simple way to customize, maintain, and integrate their websites.

This solution takes significant place on CMS applications market, delivering the effective solution for creating blogs, wikis, polls. Users can manage all kinds of content, and get control over consistent customers' experience on all of their B2C websites. The platform's best feature is the localization and regionalization that is set by the user.

SiteCore brings a whole new way how brands interact with customers, mainly by personalizing customers’ interactions with their brand. That means that all data sourced from website visits, social media, mobile devices, and finally from purchases is collected.

When it comes to pricing, it is based on the number of Sitecore server installations and simultaneous users.

Software Description:

Founded in 2000, today Velaro is the largest privately-owned provider of live chat and messaging software built to support the unique needs of enterprise customers. Leaders in eCommerce, higher education, health care, pharmaceuticals and more turn to Velaro’s integrated platform to optimize sales, deliver stellar service and dramatically improve rep productivity. Only Velaro offers Performance Management – a suite of in-depth analytics and reporting tools designed to drive agent excellence and customer satisfaction. Get real-time feedback, find coachable moments – and improve constantly.

At Velaro, our goal is to help your team master continuous improvement in your customer communications, as part of their daily workflow. Managers can direct and assist agents in real time with chat shadowing, or review transcripts and reports after the fact to look for coachable moments. Customers can provide feedback on entire conversations or even individual messages. Track conversions and sales data to definitively determine ROI. Only Velaro gives you the tools to make every chat better than the last.

Of course, communication with customers doesn’t occur in a vacuum. Our robust integration capabilities allow the Velaro platform to exist seamlessly in nearly any IT ecosystem (including custom-built systems). We integrate with leading ticketing systems, CRMs, marketing platforms, content management systems and more – in many cases, even more tightly than built-in solutions.

Software Description:

Qubit helps businesses understand, recognize & influence customers. It redefines how buyers perceive user's products on the web, merging their behavior, machine learning, and persuasive methods to generate personalized digital experience.

This software enables its users to manage data and offers effective solutions for A/B testing, reporting, and optimization. Main functions of Qubit are experience management, data management, and analytics. Customer relationship is being operated at higher scale, by extracting data and adding them to the platform.

Qubit's product "Aura" transforms mobile shopping experience, enabling product discovery and personalized shopping. The software curates products and categories for every visitor, based on their preferences and online behavior.

Features:

  • Scheduling
  • Notifications
  • Data Visualization
  • Data Export
  • Data Import
  • External Integrations
  • API
  • Dashboard
  • Brand Management
  • Marketing Automation
  • A/B Testing

Features:

  • Marketing Automation
  • Lead Scoring
  • Scheduling
  • API
  • Contact Management
  • Notifications
  • Lead Management
  • Chat
  • Dashboard
  • Customer Management
  • External Integrations
  • Batch Permissions & Access
  • Multi-User
  • Google Apps Integration
  • Data Export
  • Data Import

Features:

  • Email Integration
  • Notifications
  • Multi-User
  • Data Visualization
  • Data Export
  • Data Import
  • External Integrations
  • API
  • Dashboard
  • Customer Management

Summary:

  • Sitecore Experience Profile™

  • Web experience mangement

  • Mobile experience management

  • Content and product management

  • Cross channel data analysis

  • Digital asset management

  • App experience management

  • Social experience

  • Commerce experience

  • Email experience

Summary:

    No key features associated with this application.

Summary:

  • Merchandising

  • Personalization and Preference Targeting

  • Recommendations

  • Social Media and Visitor Pulse

  • Segmentation and Tag Management

  • Visitor Cloud Data Exchange

  • Analytics

  • A/B and MV Testing

  • Live Tap

  • Marketing Attribution

Starter

$19.95
1 user(s) / month
Included in plan:
  • Basic branding
  • 1 proactive chat rules
  • 2 groups
  • 500 visitors
  • Click-to-chat

Small Business

$64.95
1 user(s) / month
Included in plan:
  • Premium integrations
  • Report scheduling and export
  • Sales conversion tracking
  • Full branding and surveys
  • 3 proactive chat rules
  • 5 groups
  • Unlimited visitors

Professional

$149.95
1 user(s) / month
Included in plan:
  • Enterprise security
  • A/B testing
  • Shared canned messages
  • Unlimited proactive chat rules
  • Unlimited groups

FAQs:

    Does this service integrate with any other apps?
  • Integrations: Microsoft Dynamics CRM, Widen, Widen Collective, SharePoint, Canto Digital Asset Mgmt, SharpSpring, Webdam, Bynder, Asset Bank, Third Light, QBank DAM, AnswerRocket, Kapost, Curata, Wedia, SnapApp, MediaBeacon, Siteimprove, SyncForce, Smartling, Stackla, Aprimo Digital Asset Management, and Digizuite™ DAM.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Microsoft Azure.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What platforms does this service support?
  • Deployments: Cloud, on-premises, or hybrid.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Online Support, Phone Support, Support Portal.

  • What is this service generally used for?
  • This service is generally used for web content management (WCM).

  • Who are the main user groups of this service?
  • Users of SiteCore are SMEs and large enterprises.

  • Does this service offer an API?
  • No.

FAQs:

    Does this service offer an API?
  • Yes

  • Does this service integrate with any other apps?
  • Yes

  • What platforms does this service support?
  • Velaro supports web browsers and windows app.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • Velaro can be used in tandem with CRM, eCommerce, help desk, and marketing automation software.

  • Who are the main user groups of this service?
  • The main user groups of Velaro include customer service organizations (on both the marketing/sales and support side).

  • What is this service generally used for?
  • It is used for continuously improving customer service via chat and messaging.

  • Does this service offer guides, tutorials and or customer support?
  • Yes

FAQs:

    What is this service generally used for?
  • This service is used for customer personalization.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer an API?
  • Yes, it offers API.

  • What are some applications this service is commonly used in tandem with?
  • This platform is commonly used in tandem with eCommerce and email software.

  • Does this service integrate with any other apps?
  • Yes, it integrates with Apptimize, Bronto, Clicktale, Decibel Insight, Decibel Insight, Infinifty, Insert.io, LiveRamp, Looker, OtherLevels, ResponseTap, SessionCam, Shopify Plus.

  • What platforms does this service support?
  • This is a web-based platform.

  • Who are the main user groups of this service?
  • Users of Qubit are medium-sized enterprises and biggest brands in eCommerce including Ubisoft, CafePress, Topshop, Shiseido, and Emirates.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Email, Phone, Webinars.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:
18.7k

Publisher:

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Other:

Who uses SiteCore
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
French, Danish, Swedish, English, German, Spanish, Chinese, Japanese, Dutch
Regional Restrictions:
No restrictions.

Other:

Who uses Velaro
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Qubit
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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