Compare Site Search 360 vs Survicate vs Sooqr

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About Site Search 360

  • Autocomplete (search suggestions) and full-blown SERPs (search result pages)
  • Extremely fast and mobile-ready
  • Full result control (redirect, rewrite, manual reordering, custom banners)
  • Fully customizable styling and layout
  • Filters and facets (content groups + All results tab)
  • Semantics support: the indexer will automatically try to understand what the content is about so you don’t have to manually create tons of synonyms (though you still can)
  • Analytics to bring you insight into user behavior (did they click on a suggested result, how long did that take, etc., are there any 0-result queries)
  • Search trend monitoring (popular search queries)
  • Ability to export all collected data
  • Google Analytics and Google Tag Manager Integration
  • Import of Google Custom Search promotions
  • Import of Google Custom Search synonyms
  • Support for 19 languages

About Survicate

Survicate is a powerful survey, NPS and feedback management software that helps you capture more customer feedback and deliver a better customer experience. Survicate offers:

  • website, web app and in-product (in-app) surveys
  • email and link surveys
  • mobile app surveys for Android and iOS.

Survicate also offers two standalone products:

  • Feedback Hub for managing customer feedback from multiple sources in one place
  • Feedback Button for collecting quick website feedback with an always-visible website button

Survicate has native integrations with the tools you love and use such as Intercom, HubSpot, Slack, Google Sheets, Google Analytics, Mailchimp, Marketo, and more, allowing you to send survey responses where you need them most and push data from your favorite tools.

On its free plan, Survicate offers 100 survey responses per month, unlimited users, unlimited surveys, unlimited number of questions, unlimited question types (including NPS, CSAT, CES), all survey channels (web, email, mobile), and countless native integrations. That's "asking" made easy!

Using the suite of all-channel feedback solutions offered by Survicate, customers can increase referrals, improve acquisition rates, reduce churn, build better products, turn detractors into promoters and customers into repeat customers. Get more customer feedback, make smarter decisions.

About Sooqr

With every waiting second, up to 30% of potential customers will leave your webshop. The solution? Sooqr onsite search. Sooqr searches in every relevant field, letting customers see faceted & relevant results instantly, even when a misspelling occurs. Sooqr can be integrated into any website and/or platform. With Sooqr customers will find, look & buy more, boosting your conversion & revenue.

How does our pricing work?
Our pricing is in Euros, and based on the number of SKU (or content) within your website and/or webshop. We aim to keep our pricing as transparent as possible. You only pay for the amount of data you send us. In return, we will give you access to all of our functionalities and support. Pricing starts at €17,50. All our contracts are monthly, so you can stop at any time. The first 30 days are free of charge.

Features

  • API
  • Data Export
  • Data Import
  • External Integrations
  • Multi-User
  • Notifications

Features

  • Analytics
  • API
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Review Monitoring
  • Net Promoter Score

Features

  • API
  • Data Export
  • Data Import
  • External Integrations
  • Multi-User
  • Notifications

Summary

    No key features associated with this application.

Summary

  • Multi-channel surveys: website surveys, email surveys, mobile app surveys

  • Unlimited users on each plan to encourage collaboration and team engagement

  • Unlimited surveys and questions in a survey so you get as much feedback as possible

  • Engage the right people, at the right time with contextual surveys and a wealth of targeting options

  • Set up surveys effortlessly with an intuitive survey creator - no coding.

  • Apply conditional logic (branching) to always ask spot-on questions

  • Create brand-friendly surveys that feel like part of your website or product

  • Pull data from the tools you love and push survey responses where you need them most with 15+ native integrations.

  • Monitor customer feedback with easy-to-use dashboards and reports

  • Choose from 15 questions types and 125 survey templates including NPS, CSAT, CES

Summary

  • Instant results

  • Highest relevance

  • Easy setup

  • Transparent pricing

  • Great interface

  • Full control over results list

  • Site search made awesome

  • Free onboarding

  • Full support

Pricing

Free

Free
Included in plan:
  • 150 Pages
  • 1,000 Queries / Month
  • One Monthly Recrawl

Columbo

$9.00
/ month
Included in plan:
  • 1,500 Pages
  • 5,000 Queries / Month
  • One Weekly Recrawl

Holmes

$39.00
/ month
Included in plan:
  • 3,000 Pages
  • 10,000 Queries / Month
  • Weekly Recrawls

Batman

$99.00
/ month
Included in plan:
  • 15,000 Pages
  • 25,000 Queries / Month
  • Up to Daily Recrawls (configurable)

Custom


1 user(s) / month
Included in plan:
  • Custom Features

Pricing

Free

Free
Included in plan:
  • 100 survey responses every month
  • NPS, CSAT, CES and 12 more question types
  • Email, link, web and mobile surveys
  • Unlimited users and surveys
  • HubSpot, Intercom and more integrations
  • Slack and email notifications
  • Skip logic surveys
  • Respondent identification and enrichment
  • 125+ professional survey templates

Essential

$89.00
per month if paid annually
Included in plan:
  • 1000 survey responses every month
  • Google Sheets integration
  • Answers and attributes piping
  • Custom ‘thank you’ page and actions
  • Data retention: unlimited

Professional

$159.00
per month if paid annually
Included in plan:
  • 10 000 survey responses every month
  • Survicate branding removed
  • Custom design (CSS)
  • Advanced targeting
  • Automated recurring surveys
  • Data export API
  • Webhooks
  • Custom domain
  • Premium integrations: Marketo, Pardot, Salesforce

Ultimate

$419.00
per month paid annually
Included in plan:
  • 50 000 survey responses every month
  • Survey sampling
  • SAML SSO authentication

FAQs

    What are some applications this service is commonly used in tandem with?
  • Works well with any CMS, e.g. WordPress (there's a dedicated plugin), HubSpot, Magento, Lightspeed (there's a dedicated app), Ghost.

  • Does this service integrate with any other apps?
  • You can integrate with Zapier or Integromat to make indexing even more convenient.

  • What is this service generally used for?
    • Website search
    • Replacement of Google Site or Google Custom Search
    • Site search analytics
  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, you can invite your team members and manage their permissions under Account > Team.

  • Does this service offer an API?
  • Yes, there is an API, available for Holmes plan and higher.

  • What platforms does this service support?
  • This is a Web App (Desktop and Mobile).

  • Does this service offer guides, tutorials and or customer support?
  • We offer In-depth documentation and guides, 24/7 customer support via email and online chat.

  • Who are the main user groups of this service?
    • Business Websites
    • Educational Websites such as Universities
    • E-Commerce Websites
    • Government and Administrative Websites

FAQs

    Does this service integrate with any other apps?
  • Intercom, HubSpot, Slack, Google Sheets, Google Analytics, ActiveCampaign, Segment, Mailchimp, FullStory, Klaviyo, Drip, Marketo, Salesforce, Pardot, and more.

    Available for custom integrations: Zapier and webhooks.

  • What is this service generally used for?
  • Collecting customer feedback at every stage of the customer journey and each customer touchpoint.

    Gathering feedback by running targeted website and web app surveys, sending email surveys and running surveys inside mobile apps. Business can then act on customer insights thanks to countless native integrations. Use cases include running follow-up, feedback-based marketing campaigns that drive business growth, for example driving referrals and positive reviews after identifying NPS promoters.

  • Who are the main user groups of this service?
  • Companies of all sizes that value customer feedback and want to become a customer-centric business because they see it as a growth opportunity. Companies that want to act on customer feedback and capitalize on it.

    Some personas using Survicate include, but are not limited to, the following roles: Marketing, Product or CS people, particularly Insights Managers, Digital and Product Marketing specialists, Product Managers, User Researchers, UX specialists, Customer Success Specialists, and more.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, Survicate offers blog, Knowledge Base, webinar and demo resources.

  • What are some applications this service is commonly used in tandem with?
  • Intercom, HubSpot, ActiveCampaign, Slack, Google Sheets, Google Analytics.

  • Does this service offer an API?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, Survicate offers unlimited users on each plan, including the free plan, to encourage collaboration.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
70

Vendor Information

Founded:
2013
Based in:
Warsaw
Employees:
2-10
Likes:
Followers:
14.6k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
610

Other

Who uses Site Search 360
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, German, Spanish, French, Italian, Norwegian, Swedish, Greek, Hungarian, Dutch, Portuguese, Russian, Finnish, Romanian, Lithuanian, Turkish, Czech, Danish, Latvian
Regional Restrictions:
No restrictions.

Other

Who uses Survicate
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Sooqr
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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