Compare Sinch vs Versature vs Applozic

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Crozscore:

81%
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87%
35%
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Crozscore:

77%
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100%
29%
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Crozscore:

77%
what is this?
31%
no significant changes
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Software Description:

Sinch is a cloud-based, mobile communications platform that makes adding Voice, Verification, Video, SMS, and IM into apps easier than ever. Originally spun out of Rebtel in May 2014, the Sinch team has over 100 years of development experience in the voice industry, and brings this skill and expertise to its powerful range of SDKs and APIs for developers to download and integrate.

Our mission is to make it easy for developers to add voice, verification, video, SMS, and instant messaging to apps, enriching the modern app experience and becoming the preferred partner for modern app communications. For developers, Sinch removes the complexity of building and maintaining complex communications infrastructures, and handles the heavy lifting with a simple to integrate SDK that any developer can use.

Sinch has built a successful real-time communications platform with a talented in-house engineering team that includes some of the top names in the mobile and communications market. In just a year, we have signed major clients like Tango, Truecaller, Easy Taxi, Glide, Nimbuzz, and more.

SINCH USAGE

  • 2,000,000,000 voice minutes connected every year
  • 250 Million + verifications per year
  • Connecting users in 196 countries across the globe
  • 30,000 developers and growing

COMPANY FACTS

  • 50 staff in offices in San Francisco and Stockholm
  • 75% of employees are engineers and developers
  • $12 million investment from Index Ventures and Balderton Capital

Software Description:

Versature is a provider of SaaS-based unified communications solutions for Canadian businesses. With an exclusive focus on cloud-based VoIP services and call analytics, Versature delivers the highest quality phone systems, an intuitive feature set, superior enterprise integrations and in-depth call analytics to help businesses reach high-performance goals.

Versature is a customer-centric organization dedicated to providing the best solutions to Canadian customers. The most common phrase we hear from our customer base is “Versature, it just works.”

Doing business with Versature is easy and our customers can count on getting the highest level of support from ordering to onboarding and customer support.

Features
All Versature plans and packages come packed with tons of valuable standard and not-so-standard business phone features.

Business and Operational Features

  • Local Area Codes
  • Advanced Auto Attendant/Digital Receptionist
  • Toll-Free
  • Call Queues
  • Ring Groups
  • Custom On-Hold Music or Messaging
  • Voicemail, Voicemail-to-Email, Voicemail Transcription
  • Real-Time Analytics and Dashboards
  • Real-Time Analytics and Dashboards
  • Geo-Redundant Data Centres
  • Disaster Recovery
  • Integrations with Leading SaaS Technology
  • Mobile App

Call Control Features

  • Call Forwarding
  • Call Hold
  • 3-Way Call Conferencing
  • Call Park and Retrieve
  • Find Me, Follow Me
  • Simultaneous Ring
  • Call Transfer
  • Do Not Disturb
  • Call Pull
  • Call Return

Administration Features

  • Sonar, Self Service Portal
  • Transparent Invoices
  • Detailed Call History Short and Long-Term Call Recording*

System Integrations

  • Salesforce: record call details and activity notes into leads, tickets, and contacts at the click of a button + inbound call functionality and record matching
  • Slack: effectively monitor incoming calls to specific extensions, phone numbers, or call queues and collaborate
  • Klipfolio: Gain deeper business insights by mashing up call data with data from CRMs, web analytics, project management tools and more.
  • Google Chrome: click to dial any embedded phonenumber from any webpage accessed through your Google Chrome web browser plus get unique social caller ID details on inbound calls through screen pops
  • Office 365 - With a single click, make a phone call from any number found in an email message, contact, calendar invite, document, or spreadsheet (viewed from your Google Chrome browser).
  • Social Caller ID - Know more about who is calling with social business intelligence from Google, Twitter, and Facebook for all calls coming into the Versature network.
  • blueButler - Insurance brokers can keep detailed call recordings and an audit trail with Versature's blueButler integration.
  • Google Sheets - Analyze detailed call data your way to view call performance and align or mashup with operational system data.

Insights

Versature Insights is a suite of tools that enables organizations to gain unique perspectives and uncover business trends based on data generated from phone-based communications. Companies can leverage their Versature call data to create a culture of high-achievement by gamifying individual and team performance, communicate service levels transparently to improve relationships, build brand loyalty, and remain compliant with industry standards and legislative requirements.

Customer Success

From the initial phone call, businesses are rest assured that they are partnering with a company who has a vested interest in their success. Versature customers enjoy a seamless onboarding process and appreciate the continual support and learning from Versature’s Technical Support and Customer Success Teams.

The Versature TRUST Initiative

Launched in 2013, the Versature TRUST initiative provides public insight into live and historical system status updates regarding the Versature network. In an effort to maintain strong, trusted, and transparent customer and partner relations Versature has taken it upon themselves to offer proactive and up-to-the-minute notifications on service levels affecting their user base. Customers can subscribe to updates to receive live system status updates delivered straight to their inbox in order to monitor Versature service levels that may affect their organization.

Software Description:

The ideology behind Applozic is to help online businesses:

  • Gain more User Engagement & Retention by restricting User's migration to external collaboration platforms.
  • Get Real Time Customer Data and insights.
  • Save Development & Infrastructure overhead and reduce recurring Maintenance Cost.

Applozic can power any app with Real Time Chat and Messaging features, in a way such that one can build WhatsApp like functionality within any Mobile and Web app in no more than 30 minutes. We support various Enterprise-grade features, the most notables ones being:
1. IP-Based Audio/Video Calls
2. Bot-Human Integration
3. One-to-One & Group Chat
4. In-App Messaging & Push Notification
5. Cross Application Chat and many more.

Features:

  • API
  • Multi-User
  • External Integrations

Features:

  • Softphone
  • Call Disposition
  • Call Tracking
  • Data Visualization
  • Notifications
  • Email Integration
  • Contact Management
  • External Integrations
  • Multi-User
  • API

Features:

  • Project Management
  • File Sharing
  • File Transfer
  • Multi-User
  • External Integrations
  • Dashboard
  • Chat
  • Notifications
  • API
  • Data Export

Summary:

  • Sinch APIs to enhance your app with Voice, SMS, Verification, Video and Instant Messaging.

  • Sinch power communications in all 196 countries across the globe.

  • With the Sinch Voice API or our Voice SDKs, add crisp HD quality VoIP calling using WiFi calling or PSTN origination and termination to your app.

  • Verify user phone numbers quickly and effectively using the Sinch SMS API, Voice, or Flash Call technology (Android only).

  • Integrate your call center with Sinch to make or receive calls through SIP origination and termination.

  • With the Sinch SMS API, you can send SMS from your iOS and Android app, backend, or website for two-factor authentication.

  • In-app instant messaging better connects your users to each other and to you for increased engagement and customer support.

  • Sinch Voice SDK offers global video calling over a data connection or WiFi from your website or app.

Summary:

    No key features associated with this application.

Summary:

  • Chat & Messaging SDK for Mobile & Web Apps

  • Full Stack Cloud Based Plug & Play Communication Widget

  • White Label WhatsApp for Enterprises

Pricing:

  • Credit card required: N/A
  • Visit our pricing page for information on pricing per product.

    Contact us if you have any questions or concerns.

Essentials

$29.99
1 user(s) / month
Included in plan:
  • Free Phones
  • Free Local Calling
  • 2500 Toll-Free Minutes

Professional

$34.99
1 user(s) / month
Included in plan:
  • Free Phones
  • Unlimited Canada & U.S. Calling
  • Conference Bridge
  • 5,000 Toll-Free Minutes

Enterprise

$44.99
1 user(s) / month
Included in plan:
  • Free Phones
  • Unlimited Canada & U.S. Calling
  • Conference Bridge + 1000 Minutes

Scale (Enterprise)

$0.00
Custom Pricing
Included in plan:
  • Dedicated Hosting

Basic

Free
Included in plan:
  • 1000 Monthly Active Users
  • Support EST 9-5 pm
  • Shared Hosting

Launch

$99.00
unlimited user(s) / month
Included in plan:
  • 25000 Monthly Active Users
  • Support EST 9-5 pm
  • Shared Hosting

Growth

$399.00
unlimited user(s) / month
Included in plan:
  • 100,000 Monthly Active Users
  • Support 24*7
  • Shared Hosting

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    What platforms does this service support?
  • Android
    iOS
    Phone Gap
    Ionic
    Platform APIs
    Web

  • Does this service offer guides, tutorials and or customer support?
  • Yes it does.

  • What are some applications this service is commonly used in tandem with?
  • Applozic is a standalone Messaging platform and works independently. It just needs to be integrated in the required application.

  • What is this service generally used for?
  • The primary aim is to increase Customer Engagement by providing users a communication layer above the core offering. Hence all User to User conversation takes place within the app, preventing user's migration to external collaboration platforms.

  • Does this service offer an API?
  • Yes it does.

  • Who are the main user groups of this service?
  • Any application that sees the scope of two-way communication between any set of users (A2P or P2P) can use Applozic, to build the platform to facilitate the same. Primarily our clientele includes businesses from multiple industries esp:
    * Online Marketplaces
    * EdTech Portals
    * Social Media
    * Dating & Gaming Apps
    * Classified Portals and many more.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes it does.

  • Does this service integrate with any other apps?
  • It can be integrated with any app.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
4.14k
Followers:
2.15k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
312
Followers:

Publisher:

Founded:
-
Based in:
Palo Alto
Employees:
11-50
Likes:
5.7k
Followers:
2.56k

Other:

Who uses Sinch
  • Startups
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Versature
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
French, English
Regional Restrictions:
Versature services businesses based out of Canada, however we can provide local U.S. phone numbers for regional presence.

Other:

Who uses Applozic
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Regional Restrictions:
No restrictions.
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