Compare Sinch vs Ninox vs ProProfs Chat

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80%
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87%
35%
interest rising

Crozscore:

79%
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33%
interest falling

Crozscore:

89%
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80%
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Sinch screenshot view 2 more Ninox screenshot ProProfs Chat screenshot view 5 more

Software Description:

Sinch is a cloud-based, mobile communications platform that makes adding Voice, Verification, Video, SMS, and IM into apps easier than ever. Originally spun out of Rebtel in May 2014, the Sinch team has over 100 years of development experience in the voice industry, and brings this skill and expertise to its powerful range of SDKs and APIs for developers to download and integrate.

Our mission is to make it easy for developers to add voice, verification, video, SMS, and instant messaging to apps, enriching the modern app experience and becoming the preferred partner for modern app communications. For developers, Sinch removes the complexity of building and maintaining complex communications infrastructures, and handles the heavy lifting with a simple to integrate SDK that any developer can use.

Sinch has built a successful real-time communications platform with a talented in-house engineering team that includes some of the top names in the mobile and communications market. In just a year, we have signed major clients like Tango, Truecaller, Easy Taxi, Glide, Nimbuzz, and more.

SINCH USAGE

  • 2,000,000,000 voice minutes connected every year
  • 250 Million + verifications per year
  • Connecting users in 196 countries across the globe
  • 30,000 developers and growing

COMPANY FACTS

  • 50 staff in offices in San Francisco and Stockholm
  • 75% of employees are engineers and developers
  • $12 million investment from Index Ventures and Balderton Capital

Software Description:

Ninox lets you:

  • Make smarter databases: create relations, forms & fields that fit your needs.
  • Connect with your team: changes from one device will be immediately published to all other users.
  • Access and change data across all your devices: from your Mac, iPhone, iPad or Desktop, even when there is no internet connection.
  • Analyze data with charts to get a better understanding of trends and correlations.

Software Description:

ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products & services and assure your customers that they are around anytime they need you. ProProfs Chat will help your support teams reduce tickets, improve customer response time and satisfaction, and ultimately increase sales and ROI.

The tool is most suitable for personalizing the shopping experience of your customers by displaying them right offers and providing them help wherever needed, which will help you to strengthen sales.

Furthermore, this chatting platform allows the support executives to send proactive chat invitations to the website visitors and guide them through the sales process.

Key features:

  • Emoticons
  • Customize Logos and Colors
  • Chat Ratings and Surveys
  • Proactive Chats
  • Chat History
  • File Transfer
  • Canned Responses
  • Multiple Operators
  • Chat Monitoring
  • Chat Routing
  • Social Media Integration
  • Co-Browsing

Features:

  • API
  • Multi-User
  • External Integrations

Features:

  • Payroll
  • Timesheets
  • File Sharing
  • Data Visualization
  • Balance Sheet
  • Billing/Invoicing
  • Contact Management
  • P&L
  • Lead Management
  • Inventory Tracking
  • Dashboard
  • Scheduling
  • Customer Management
  • Calendar Management
  • Accounts Receivable
  • Forecasting
  • Expense Tracking
  • Budgeting
  • Accounts Payable
  • Project Management
  • Multi-User
  • Data Export
  • Data Import

Features:

  • Call Tracking
  • Third-Party Plugins/Add-Ons
  • Chat
  • Dashboard
  • Customer Management

Summary:

  • Sinch APIs to enhance your app with Voice, SMS, Verification, Video and Instant Messaging.

  • Sinch power communications in all 196 countries across the globe.

  • With the Sinch Voice API or our Voice SDKs, add crisp HD quality VoIP calling using WiFi calling or PSTN origination and termination to your app.

  • Verify user phone numbers quickly and effectively using the Sinch SMS API, Voice, or Flash Call technology (Android only).

  • Integrate your call center with Sinch to make or receive calls through SIP origination and termination.

  • With the Sinch SMS API, you can send SMS from your iOS and Android app, backend, or website for two-factor authentication.

  • In-app instant messaging better connects your users to each other and to you for increased engagement and customer support.

  • Sinch Voice SDK offers global video calling over a data connection or WiFi from your website or app.

Summary:

  • Organize everything, improve your workflow and become more productive.

  • Create custom business apps for you and your team.

  • Build apps for everything.

  • Connect teams and data.

  • Access Anytime - even when there is no internet connection.

Summary:

    No key features associated with this application.

Pricing:

  • Credit card required: N/A
  • Visit our pricing page for information on pricing per product.

    Contact us if you have any questions or concerns.

Ninox for Mac

$34.99
once-off, per user
Included in plan:
  • Sync with iCloud
  • Sync with iPad and iPhone

Ninox for IPHONE

Free
Included in plan:
  • Access your data on the go

Ninox for IPAD

$14.99
once-off, per user
Included in plan:
  • Optimal tablet experience
  • Sync with iPhone

Ninox for Mac

$34.99
once-off, per user
Included in plan:
  • Sync data with iCloud
  • Sync with iPad and iPhone

Ninox Cloud

$8.33
1 user(s) / month
Included in plan:
  • Collaborate with anyone
  • Real-time sync
  • 2GB per user
  • Custom forms, triggers and fields

Ninox for IPAD

$14.99
once-off, per user
Included in plan:
  • Optimal tablet experience
  • Sync with iPhone App

BRONZE

$9.00
1 user(s) / month
Included in plan:
  • Unlimited chats
  • Web, Mobile & Desktop App
  • Chat history
  • 1 Domains
  • Visitor tracking
  • Ticketing

SILVER

$19.00
2 user(s) / month
Included in plan:
  • All BRONZE Features
  • 2 Domains
  • Customize Logos and Colors
  • Ratings & Surveys
  • Greetings
  • File Transfer
  • Canned Responses

GOLD

$39.00
3 user(s) / month
Included in plan:
  • All SILVER Features
  • Forums & Learner Communities
  • Departments & Groups
  • Supervise Chats
  • Multiple Operators
  • Chat Routing
  • Reports
  • White Label
  • Multiple Languages
  • Snapshots & Cobrowsing
  • Escalations & Transfer
  • Call Back
  • ProProfs Knowledgebase
  • Integrations

ENTERPRISE

$199.00
1 user(s) / month
Included in plan:
  • All Gold Features
  • Advanced Customization
  • Supervisor Dashboard
  • ProProfs Survey Maker
  • Access Reports via API
  • Customization Service
  • Audit & Admin Controls
  • SLA & Custom License
  • Vault
  • Enterprise Reporting
  • Customer Support

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • We offer tutorials, a comprehensive user manual and email/phone support. Get in touch using the contact form or simply send a mail to our support team.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, you can invite others to help create applications - share it with the rest of your company and help improve their productivity.

  • What is this service generally used for?
  • Imagination is the limit. You can use Ninox for Invoicing, Real Estate, Inventory Management, Event Planning, Meetings, and many more.

  • Who are the main user groups of this service?
  • This service is suited for any type of individual from personal to freelancers, SMBs, Startups, Agencies and even to enterprises.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • Yes.

  • Does this service integrate with any other apps?
  • ProProfs Chat can be integrated with numerous other apps. Here is a list of the applications that integrate seamlessly with it:

    CRM tools: Salesforce, Highrise, Zoho, Sugar CRM, Infusionsoft, FogBugz, MS Dynamics 365 and Nutshell.

    CMS tools: DotNetNuke, Drupal, WordPress Joomla, Light CMS, Kentico and WHMCS

    e-commerce tools: 3dCart, Magento, Shopify, Volusion, Xcart, Zencart, Big commerce, core commerce, Prestashop, Opencart, SparkPay, csCart and oscommerce.

    email marketing tools: Mailchimp, iContact, Active campaign and Get response.

    Help Desk tools: Zendesk, Desk.com

    Social media tools: Facebook

  • What are some applications this service is commonly used in tandem with?
  • ProProfs Chat's potential goes beyond measures. As it is a customer support tool, it can be used in tandem with sales tool and other customer support tools.

  • What platforms does this service support?
  • ProProfs Chat is a web based tool. However, it does have desktop and mobile apps for iOS, Windows and Android.

  • What is this service generally used for?
  • ProProfs Chat can be used for interacting with visitors, monitoring onsite behavior, capturing leads and offer customer support to existing customers.

  • Who are the main user groups of this service?
  • ProProfs Chat is a tool to increase visitor engagement for any business. Whether it is an ecommerce website or a service provider. The benefits of ProProfs Chat can be reaped by any online business. It is responsible to offer a platform where a business can reach out to visitors, monitor their behavior, generate leads and much more.

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Publisher:

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Publisher:

Founded:
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Likes:
24.5k
Followers:

Other:

Who uses Sinch
  • Startups
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Ninox
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
Languages:
Spanish, Italian, Russian, French, English, Polish, Catalan, Chinese, German
Regional Restrictions:
No restrictions.

Other:

Who uses ProProfs Chat
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
United States
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