Compare Sinch vs Noodle vs ProProfs Chat

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80%
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87%
35%
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Crozscore:

69%
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interest falling

Crozscore:

89%
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78%
54%
interest rising
Sinch screenshot view 2 more Noodle screenshot ProProfs Chat screenshot view 5 more

Software Description:

Sinch is a cloud-based, mobile communications platform that makes adding Voice, Verification, Video, SMS, and IM into apps easier than ever. Originally spun out of Rebtel in May 2014, the Sinch team has over 100 years of development experience in the voice industry, and brings this skill and expertise to its powerful range of SDKs and APIs for developers to download and integrate.

Our mission is to make it easy for developers to add voice, verification, video, SMS, and instant messaging to apps, enriching the modern app experience and becoming the preferred partner for modern app communications. For developers, Sinch removes the complexity of building and maintaining complex communications infrastructures, and handles the heavy lifting with a simple to integrate SDK that any developer can use.

Sinch has built a successful real-time communications platform with a talented in-house engineering team that includes some of the top names in the mobile and communications market. In just a year, we have signed major clients like Tango, Truecaller, Easy Taxi, Glide, Nimbuzz, and more.

SINCH USAGE

  • 2,000,000,000 voice minutes connected every year
  • 250 Million + verifications per year
  • Connecting users in 196 countries across the globe
  • 30,000 developers and growing

COMPANY FACTS

  • 50 staff in offices in San Francisco and Stockholm
  • 75% of employees are engineers and developers
  • $12 million investment from Index Ventures and Balderton Capital

Software Description:

Noodle is a social intranet software comprised of 15+ applications including document management, activity feeds, calendars, forms, databases and workflows, as well as collaboration and communication tools, such as instant messaging, video conferencing and more. Both on-premise and cloud options are available.

Our social intranet solution is used across a wide variety of industries, by small businesses and large corporations alike for coordination of office locations, departments, teams, documents and digital assets. Contact us to have a custom 30 day trial site built for you free of charge or schedule a product tour to show you our software's capabilities.

Software Description:

ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products & services and assure your customers that they are around anytime they need you. ProProfs Chat will help your support teams reduce tickets, improve customer response time and satisfaction, and ultimately increase sales and ROI.

The tool is most suitable for personalizing the shopping experience of your customers by displaying them right offers and providing them help wherever needed, which will help you to strengthen sales.

Furthermore, this chatting platform allows the support executives to send proactive chat invitations to the website visitors and guide them through the sales process.

Key features:

  • Emoticons
  • Customize Logos and Colors
  • Chat Ratings and Surveys
  • Proactive Chats
  • Chat History
  • File Transfer
  • Canned Responses
  • Multiple Operators
  • Chat Monitoring
  • Chat Routing
  • Social Media Integration
  • Co-Browsing

Features:

  • API
  • Multi-User
  • External Integrations

Features:

  • 360 Degree Feedback
  • Employee Onboarding
  • 2-Factor Authentication
  • Customer Management
  • Google Apps Integration
  • Vacation Calendar
  • Timesheets
  • Employee Database
  • Task Scheduling/Tracking
  • Dashboard
  • Password & Access Management
  • Data Import
  • Data Export
  • Notifications
  • Multi-User
  • Project Management
  • Contact Management
  • Batch Permissions & Access
  • External Integrations
  • Contact Sharing
  • Email Integration
  • Chat
  • Scheduling
  • Calendar Management
  • History/Version Control
  • File Sharing

Features:

  • Call Tracking
  • Third-Party Plugins/Add-Ons
  • Chat
  • Dashboard
  • Customer Management

Summary:

  • Sinch APIs to enhance your app with Voice, SMS, Verification, Video and Instant Messaging.

  • Sinch power communications in all 196 countries across the globe.

  • With the Sinch Voice API or our Voice SDKs, add crisp HD quality VoIP calling using WiFi calling or PSTN origination and termination to your app.

  • Verify user phone numbers quickly and effectively using the Sinch SMS API, Voice, or Flash Call technology (Android only).

  • Integrate your call center with Sinch to make or receive calls through SIP origination and termination.

  • With the Sinch SMS API, you can send SMS from your iOS and Android app, backend, or website for two-factor authentication.

  • In-app instant messaging better connects your users to each other and to you for increased engagement and customer support.

  • Sinch Voice SDK offers global video calling over a data connection or WiFi from your website or app.

Summary:

  • Free 30 Day Trial

  • Customizable & Affordable

  • Get Setup In Minutes With A Dedicated Account Manager

  • Easy To Use And Configure. No Coding Required.

  • Get A Custom Quote Based On Your Business Needs

  • 10+ Years Experience Building Powerful Intranets For The Enterprise

  • 15+ Feature-Rich Applications For Collaboration, Communication and Productivity

  • Extensive Permission Controls Give You Command Of Your Intranet Experience

  • Cloud and On-Premise Options Available

  • Supports HTML, Javascript and iFrame Integrations

Summary:

    No key features associated with this application.

Pricing:

  • Credit card required: N/A
  • Visit our pricing page for information on pricing per product.

    Contact us if you have any questions or concerns.

BRONZE

$9.00
1 user(s) / month
Included in plan:
  • Unlimited chats
  • Web, Mobile & Desktop App
  • Chat history
  • 1 Domains
  • Visitor tracking
  • Ticketing

SILVER

$19.00
2 user(s) / month
Included in plan:
  • All BRONZE Features
  • 2 Domains
  • Customize Logos and Colors
  • Ratings & Surveys
  • Greetings
  • File Transfer
  • Canned Responses

GOLD

$39.00
3 user(s) / month
Included in plan:
  • All SILVER Features
  • Forums & Learner Communities
  • Departments & Groups
  • Supervise Chats
  • Multiple Operators
  • Chat Routing
  • Reports
  • White Label
  • Multiple Languages
  • Snapshots & Cobrowsing
  • Escalations & Transfer
  • Call Back
  • ProProfs Knowledgebase
  • Integrations

ENTERPRISE

$199.00
1 user(s) / month
Included in plan:
  • All Gold Features
  • Advanced Customization
  • Supervisor Dashboard
  • ProProfs Survey Maker
  • Access Reports via API
  • Customization Service
  • Audit & Admin Controls
  • SLA & Custom License
  • Vault
  • Enterprise Reporting
  • Customer Support

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer an API?
  • No, however the site itself is highly customize-able and custom css can be applied to the site for more control over the site's design.

  • Does this service offer guides, tutorials and or customer support?
  • Guides, and tutorials are available as well as best practices via blog posts and free personal consultation and support. Each Noodle site is assigned a dedicated and experienced account manager that will work with you every step of the way from set up, to launch, and beyond for ongoing support, customization and optimization.

  • What is this service generally used for?
  • Noodle Intranet has many different uses including content creation, document management, file sharing, communication, collaboration, project management, customer relationship management, human resource management and more. Noodle applications cover a wide array of functionality, and their use differs across industries. Noodle Advisors can help build your intranet to best suit and accomplish your business objectives.

  • What platforms does this service support?
  • Noodle is a web application that can be installed on-premise or hosted on the cloud and can be accessed through any modern browser. Noodle also has a mobile-optimized view for access on mobile devices.

  • Does this service integrate with any other apps?
  • Noodle can integrate with any applications that support html, javascript or iframes. Widgets can pull in information from third party sources, or websites can be opened in-frame, so you can stay within Noodle, while navigating to your favorite websites or web applications.

  • Does this service offer multi-user capability (e.g. teams)?
  • Noodle allows any number of users to be added to a site, and your price will be based only on the number of users, amount of storage, and preferred deployment.

  • What are some applications this service is commonly used in tandem with?
  • Noodle can be used in tandem with many applications. Document storage allows for files of any types to be stored within Noodle, the calendar and email applications can connect to your preferred third party email/calendar client and html, javascript, and iframe support allows you to pull in third party information to your Noodle site.

  • Who are the main user groups of this service?
  • Users at multiple levels, and offices span across a variety of industries, including retail, hospitality, education, healthcare, sports and entertainment, real estate, financial, legal, professional agencies and more.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • Yes.

  • Does this service integrate with any other apps?
  • ProProfs Chat can be integrated with numerous other apps. Here is a list of the applications that integrate seamlessly with it:

    CRM tools: Salesforce, Highrise, Zoho, Sugar CRM, Infusionsoft, FogBugz, MS Dynamics 365 and Nutshell.

    CMS tools: DotNetNuke, Drupal, WordPress Joomla, Light CMS, Kentico and WHMCS

    e-commerce tools: 3dCart, Magento, Shopify, Volusion, Xcart, Zencart, Big commerce, core commerce, Prestashop, Opencart, SparkPay, csCart and oscommerce.

    email marketing tools: Mailchimp, iContact, Active campaign and Get response.

    Help Desk tools: Zendesk, Desk.com

    Social media tools: Facebook

  • What are some applications this service is commonly used in tandem with?
  • ProProfs Chat's potential goes beyond measures. As it is a customer support tool, it can be used in tandem with sales tool and other customer support tools.

  • What platforms does this service support?
  • ProProfs Chat is a web based tool. However, it does have desktop and mobile apps for iOS, Windows and Android.

  • What is this service generally used for?
  • ProProfs Chat can be used for interacting with visitors, monitoring onsite behavior, capturing leads and offer customer support to existing customers.

  • Who are the main user groups of this service?
  • ProProfs Chat is a tool to increase visitor engagement for any business. Whether it is an ecommerce website or a service provider. The benefits of ProProfs Chat can be reaped by any online business. It is responsible to offer a platform where a business can reach out to visitors, monitor their behavior, generate leads and much more.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
4.15k
Followers:
2.16k

Publisher:

Founded:
-
Based in:
Tecumseh
Employees:
11-50
Likes:
64
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
24.5k
Followers:

Other:

Who uses Sinch
  • Startups
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Noodle
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
German, French, Hindi, Japanese, Chinese, Italian, Dutch, Spanish, Portuguese, Arabic, Russian, English
Regional Restrictions:
No restrictions.

Other:

Who uses ProProfs Chat
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
United States
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