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About simPRO

simPRO provides powerful cloud solutions for businesses doing service, maintenance and projects. simPRO integrates every aspect of the business to streamline everyday processes and connects field staff with the office in real time. Intelligent features for field service businesses increases productivity by up to 20% per engineer, empowers field staff to provide exceptional service and maximises the efficiency of pre-planned and reactive jobs. Stay one step ahead with simPRO.

About NetDispatcher

REDUCE YOUR COSTS AND INCREASE PROFITS BY 20%
Field service management and office automation software for home improvement businesses

See how office automation and field service management and streamline your business. You’re known for quality workmanship in your community. Your customer service has earned a lot of word of mouth and repeat business.
But that admin work — if only you could automate it all away…
NetDispatcher is your answer to reducing filing cabinets worth of paperwork. Now you can connect your entire office and field staff electronically to ALL of your business information.

Simple and Easy to Use Field Service Platform.

Once you’ve tried field service management software, you’ll never want to go back to pen and paper again. Schedule a live demonstration with one of our qualified sales agents to see the power of office automation and field service management.

  • Connect schedules between the office and field staff: records can be accessed with any mobile device by field personnel and office staff. Schedules are updated or canceled with instantaneous push notifications
  • Reduce errors and increase ROI: Paperwork can be a hassle to locate, and sometimes get lost. NetDispatcher puts all your critical customer information, billing records, and other documents in a safe, secure online database, easily accessed through a simple point and click interface.
  • Integrates with your current accounting software: NetDispatcher integrates with over 65 accounting packages. Connect Sage, QuickBooks, and many others out of the box
  • Fully customizable platform: Your business is unique, and NetDispatcher is built to suit the needs of your contracting business
  • No more double entry bookkeeping: Now you can finally update expenses and receipts once let software do the rest.

About FieldAx

FieldAx - Field service management solution that helps organizations to manage Field Engineer's real-time reporting and analytics and It is not a traditional model application. You can access your data anywhere in the world. Connect your engineers all the time and keep your data up-to-date.

Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App

Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App

Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App

Summary

  • Connect your office & field workforce in real time

  • Quickly quote & estimate to win more jobs

  • Efficiently schedule jobs to your engineers

  • Improve cash flow by invoicing as soon as a job is done

  • Gain visibility across your business with 60+ reports

  • Be more efficient & maximise your billable hours

Summary

  • Simple, Form Based Work Orders

  • Streamline Customer Followup

  • Real-Time Dispatch

  • Drag-n-Drop Scheduling

  • Real-Time Reporting

  • Send and Recieve job updates on the fly

  • Automated Time Tracking

  • Mobile Workforce

  • Open API Integrations To Other Software Programs

Summary

  • We can customize the features with Developers.

  • Fieldax can accessible in Offline Area too

  • Update the Status and Close the case by sending the SMS from Anywhere

Pricing

Gold Plan Per User

$39.00
1 user(s) / month

Silver Plan Per User

$29.00
1 user(s) / month

Pricing

SPROUT

$25.00
1 user(s) / month
Included in plan:
  • Service Terms
  • Job Sheet Management
  • Parts & Inspection Management
  • e-Signature
  • Invoice & Payment
  • Service Engineer Profile
  • Basic Dispatch Dashboard
  • Standard Support

BLOSSOM

$45.00
1 user(s) / month
Included in plan:
  • Everything in Sprout and…
  • Advanced Dispatch Dashboard
  • Time Off Request
  • Engineer Unavailability
  • Vehicle/Equipment Mapping
  • Time Cards
  • Work Calendar
  • Custom Templates
  • Customization
  • Standard Support

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Our expert simPRO consultants provide a full range of training to make sure customers are knowledgeable in every aspect of our software. This includes detailed, on-site training programs tailored for your business as well as customer support and online help guides.

    Our customer support team is available via phone during business hours, and we have online chat support available 24 hours a day, 6 days a week. For additional guidance, we provide an interactive, online help guide with videos, practice simulations, and helpful articles.

  • Does this service integrate with any other apps?
  • QuickBooks, Gmail, Outlook, Xero, Zapier, Profit Rhino, and several other third-party software add-ons which you can find listed on our website

  • What is this service generally used for?
  • simPRO helps you organize and automate your processes to maximize profitability.

    With cloud-based solutions for your office and mobile apps for your technicians in the field, simPRO will help you manage your job costing, scheduling and dispatching, time and material tracking, billing, payment processing, projects, maintenance, and reporting with ease.

    Our job management software integrates with major accounting packages such as Xero and Quickbooks to ensure you’ll be fully connected to your crucial business data anywhere, anytime.

  • Who are the main user groups of this service?
  • simPRO was created by trade contractors, for trade contractors. Our solutions are best for commercial and residential businesses in the field service industry whose workflows include service, project, and maintenance. Features include job costing, quoting, scheduling, dispatching, inventory management, service, maintenance, and project management, invoicing, and collecting payments.

    We primarily work with security, fire, HVACR, electrical, and plumbing companies, but we can assist any field service industry business whose workflows align with our solution.

    simPRO users generally include office staff, field technicians, and business owners.

  • Does this service offer an API?
  • Yes

FAQs

    Does this service offer an API?
  • Yes we have a open API that each customer can use to connect other applications.

  • Does this service integrate with any other apps?
  • NetDispatcher integrates with many of the common CRM, accounting, ERP systems out of the box and offers a public API (Application Programming Interface) to enable fast link between systems. Sage, Microsoft NAV and Quickbooks are among the common one. We have over 70 different API connectors.

  • What platforms does this service support?
  • We hae a web application that supports any device that has a web broswer and data connection. We have all the same features as a mobile app like caching, offline mode and GPS. On our road map we have a IOS and Android app coming out also.

  • Who are the main user groups of this service?
  • We can work with any company that has a mobile work force. Usually when customers has over 5 trucks or 20 or more field service tech it makes sense to use our software. We have a domain experience in landscaping and HVAC

  • What are some applications this service is commonly used in tandem with?
  • Most common are Accounting programs like Quickbooks and Sage.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes we have multi-user support and sites for different business locations and crew base teams support.

  • What is this service generally used for?
  • We help schedule and dispatcher your field techs work order and track time in the field.

  • Does this service offer guides, tutorials and or customer support?
  • We have a online academy the users can use or we have web-based and onsite training avaible for a fee.

FAQs

    Does this service integrate with any other apps?
  • Fieldax is developed in Salesofrce Platform. So, we can integrate with any external system, if they provides API.

  • Does this service offer an API?
  • Yes! We can.

  • Does this service offer guides, tutorials and or customer support?
  • Fieldax provide videos, webinars, eBooks, and online support.

  • What are some applications this service is commonly used in tandem with?
  • This service is most frequently is used with Salesforce,QuickBooks, Sage, NetSuite, Microsoft .

  • Does this service offer multi-user capability (e.g. teams)?
  • We can setup an unlimited number of user accounts for their company. Our application allows you to organize them by their location or by service type.

  • What is this service generally used for?
  • FieldAx Basically, used as field service management solution.

    To Specifically,

    • Fieldax is used to Manage work Orders,
    • Assigning Technician to Scheduled Visits,
    • Schedule planned/preventative maintenance
    • Emergency service calls
    • Provide field technicians all the details about their schedule
    • Jobs through the mobile app,
    • Collect information from fields techs through photos or paperwork.
  • What platforms does this service support?
  • FeildAx is web based software and we can access in any mobile by Installing the Salesforce1 App

  • Who are the main user groups of this service?
  • Fieldax is for Electrician, Plumbers, Security & Alarm,Door & Construction, Restaurant , Land, locksmith, Septic & Drain, security, property services and appliance repair industries.

    Moreover, Fieldax is for any business with 5 to 50,000 field workers offering onsite commercial services.

Vendor Information

Founded:
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Based in:
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Employees:
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Vendor Information

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Vendor Information

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Other

Who uses simPRO
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses NetDispatcher
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
United States

Other

Who uses FieldAx
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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