simPRO provides powerful cloud solutions for businesses doing service, maintenance and projects. simPRO integrates every aspect of the business to streamline everyday processes and connects field staff with the office in real time. Intelligent features for field service businesses increases productivity by up to 20% per engineer, empowers field staff to provide exceptional service and maximises the efficiency of pre-planned and reactive jobs. Stay one step ahead with simPRO.
About ClickSoftware
ClickSoftware is software for workforce optimization.
It provides a comprehensive range of mobile workforce management solutions designed to help service organizations face head-on the challenges of mobile workforce scheduling.
The product is very scalable to meet the scheduling demands of any size organization. It's also quite customizable, although it requires skilled and certified personnel to manage the changes to code, logic, or applications.
About Fulcrum
Design your forms using the intuitive, web-based drag-and-drop designer and deploy to your mobile workforce for gathering information like text, photos, SpatialVideo, SpatialAudio, signatures, barcodes, GPS Location, and more.
Fulcrum can record whatever you need from the field with full support for offline data collection and mapping (from asset management and inventory to environmental observations, field audits, and inspections).
Access your live data feed for real time mapping or export your data and attachments in a variety of standard formats for further analysis. Fulcrum can be used as a standalone location-based data collection platform or integrated with existing services such as GIS and asset management systems.
Features
API
Contact Management
Customer Management
Data Export
Data Import
External Integrations
Lead Management
Multi-User
Notifications
Scheduling
Task Scheduling/Tracking
Timesheets
Travel Management
Route Optimization
Mobile App
Features
API
Contact Management
Customer Management
Data Export
Data Import
External Integrations
Lead Management
Multi-User
Notifications
Scheduling
Task Scheduling/Tracking
Timesheets
Travel Management
Route Optimization
Mobile App
Features
API
Contact Management
Customer Management
Data Export
Data Import
External Integrations
Lead Management
Multi-User
Notifications
Scheduling
Task Scheduling/Tracking
Timesheets
Travel Management
Route Optimization
Mobile App
Summary
Connect your office & field workforce in real time
Quickly quote & estimate to win more jobs
Efficiently schedule jobs to your engineers
Improve cash flow by invoicing as soon as a job is done
Gain visibility across your business with 60+ reports
Be more efficient & maximise your billable hours
Summary
Resource Management Features: Inventory Tracking; Mobile Device Management; Mobile Device Management; Product and Parts Catalog.
Scheduling & Routing Features: Automated Dispatch; Interactive Map; One Time Scheduling; Recurring Scheduling; Schedule by Customer Priority; Schedule by Employee Proximity; Schedule by Employee Skill Set.
Work Order Management Features: Contract Management; Job History; SLA Compliance Tools; Time Tracking.
Smartphone data collection - flexible and affordable
Pricing
Credit card required: No
Pricing on demand.
Pricing
Starting from: $0.00/month
Credit card required: No
Get your first month free and then choose a plan that suits your interests best.
FAQs
Does this service offer multi-user capability (e.g. teams)?
Yes
Does this service offer guides, tutorials and or customer support?
Our expert simPRO consultants provide a full range of training to make sure customers are knowledgeable in every aspect of our software. This includes detailed, on-site training programs tailored for your business as well as customer support and online help guides.
Our customer support team is available via phone during business hours, and we have online chat support available 24 hours a day, 6 days a week. For additional guidance, we provide an interactive, online help guide with videos, practice simulations, and helpful articles.
Does this service integrate with any other apps?
QuickBooks, Gmail, Outlook, Xero, Zapier, Profit Rhino, and several other third-party software add-ons which you can find listed on our website
What is this service generally used for?
simPRO helps you organize and automate your processes to maximize profitability.
With cloud-based solutions for your office and mobile apps for your technicians in the field, simPRO will help you manage your job costing, scheduling and dispatching, time and material tracking, billing, payment processing, projects, maintenance, and reporting with ease.
Our job management software integrates with major accounting packages such as Xero and Quickbooks to ensure you’ll be fully connected to your crucial business data anywhere, anytime.
Who are the main user groups of this service?
simPRO was created by trade contractors, for trade contractors. Our solutions are best for commercial and residential businesses in the field service industry whose workflows include service, project, and maintenance. Features include job costing, quoting, scheduling, dispatching, inventory management, service, maintenance, and project management, invoicing, and collecting payments.
We primarily work with security, fire, HVACR, electrical, and plumbing companies, but we can assist any field service industry business whose workflows align with our solution.
simPRO users generally include office staff, field technicians, and business owners.
Does this service offer an API?
Yes
FAQs
Who are the main user groups of this service?
ClickSoftware markets its products to large companies such as utility and retail companies as well as small and medium businesses in a variety of industries such as communications, utilities, retail, Insurance, capital equipment, home services, oil and gas, public safety and security.
What is this service generally used for?
It is generally used for workforce management and field service management.
What platforms does this service support?
It is web-based service working on: Windows 8, Windows XP, Windows Vista, Windows 7, Windows 2000, Web browser (OS agnostic), Mac OS, Android.
Does this service integrate with any other apps?
It integrates with: SAP, Oracle, Microsoft Dynamics, Sybel etc.
Does this service offer an API?
It offers an API.
Does this service offer guides, tutorials and or customer support?
They provide 24/7 online support, brochures, case studies, and video tutorial.
FAQs
Does this service offer guides, tutorials and or customer support?
Of course! We have a number of tutorials and support avenues: http://fulcrumapp.com/guides/. If you have any questions we are available via email and support channels on the website.
Does this service offer multi-user capability (e.g. teams)?
Yes! We have companies that have thousands of users collecting multiple projects.
Does this service offer an API?
Yes! We have a read and write API at http://fulcrumapp.com/developers/api/. Our company uses the webhook endpoint often for observing the data we collect in field.
Does this service integrate with any other apps?
Yes! It integrates with Zapier, which means that you can integrate it with hundreds of other apps, as well as ArcGIS and CartoDB. Integration is its strength. We have a team devoted to making it workflow friendly.
What platforms does this service support?
Native mobile apps - do all of your field collection on Android devices and/or iPhone/iPads.
Who are the main user groups of this service?
Users vary significantly from construction, utilities, public sector, parks, tourism, geology, universities to logistics companies. The forms are flexible so you can create a variety of different types of field surveys.
What is this service generally used for?
Collecting information in the field.
What are some applications this service is commonly used in tandem with?
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