Compare SimplyBook.me vs Swift vs Freshdesk

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Crozscore:

85%
what is this?
80%
49%
no significant changes

Crozscore:

60%
what is this?
24%
interest falling

Crozscore:

85%
what is this?
79%
59%
no significant changes
SimplyBook.me screenshot Swift screenshot view 1 more Freshdesk screenshot

Software Description:

SimplyBook.me is a powerful online booking system that offers any business the ability to manage and accept appointments.

Core features include:

  • Creating booking page with real-time availability of services and staff
  • Insights and statistics about your bookings
  • Ability to create multiple services, providers, categories and locations
  • Accepting payments online
  • Sending email and sms notifications to clients and providers (staff)
  • Adjusting time zone settings if you have clients in different time zones
  • Creating multiple users related to providers
  • Creating individual schedules for staff
  • Creating schedules for specific dates only
  • Creating events and much more!

Software Description:

SwiftHCM provides a complete performance and learning management system that empowers corporates, training providers, educational institutes, and subject matter experts to achieve their training objectives efficiently.

With a decade of experience in eLearning industry, we understand the hassles in online training. That’s why we have carefully crafted an intuitive and easy-to-use learning platform keeping your business needs and learners in mind.

It is a one-stop-shop training management solution that helps you create, deliver, teach and sell your online training courses with ease, saving your time and money.

Primary features include:

  • Learning Management System (LMS)
  • Bug Tracker Administration
  • Self-Assessment Module

Learning Management System:
Our LMS provides a comprehensive set of features which allows Businesses, Individuals and Educators/Trainers to CREATE, MANAGE and SELL their online training courses at convenience. The intuitive learning platform allows you to create and manage courses, enroll users and analyze their training needs.

Bug Tracking system:
SwiftHCM is equipped with an easy-to-use Bug Tracking system to help you manage the tickets. Log and track bugs by project, incident number, user, status and severity at ease. Keep your team members notified of bugs automatically and track till closed. Get a consolidated view of incident details.

Self-Assessment portal:
Our exceptional Self-Assessment portal enables you to evaluate and analyze learner’s progress and performance. It provides a powerful platform to create and manage online assignments/exams linked with your training. With our easy-to-use online assessment tool, you can track individual achievements.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Features:

  • Scheduling
  • Notifications
  • Multi-User
  • Customer Management

Features:

  • Employee Onboarding
  • Project Management
  • Analytics
  • Dashboard
  • Data Visualization
  • Video Courses
  • Personal Learning
  • Multi-User
  • Corporate/Business
  • Employee Training
  • SCORM

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Basic

$9.90
per month
Included in plan:
  • 100 bookings, 3 plugins

Premium

$59.90
per month
Included in plan:
  • 2000 bookings, unlimited plugins

Standard

$29.90
per month
Included in plan:
  • 500 bookings, 8 plugins

Free

Free
Included in plan:
  • 25 bookings/month, 1 plugin

Free

Free
Included in plan:
  • Admin & Learner Dashboard
  • User Enrollment
  • Online Support 24/7
  • Bug Tracking System
  • 10 Active Users
  • 5 Active Courses
  • 5 Analytical Reports
  • 1 Admin Accounts

Basic

$29.00
20 user(s) / month
Included in plan:
  • Admin & Learner Dashboard
  • User Enrollment
  • Online Support 24/7
  • Bug Tracking System
  • 20 Active Users
  • 10 Active Courses
  • 7 Analytical Reports
  • 3 Admin Accounts

Standard

$49.00
30 user(s) / month
Included in plan:
  • Admin & Learner Dashboard
  • User Enrollment
  • Online Support 24/7
  • Bug Tracking System
  • 35 Active Users
  • 15 Active Courses
  • 7 Analytical Reports
  • 5 Admin Accounts
  • Subdomain

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

FAQs:

    No FAQs associated with this application.

FAQs:

    What is this service generally used for?
  • Training
    Project Management
    Self Assesments

  • Who are the main user groups of this service?
  • SwiftHCM provides a complete performance and learning management system that empowers:
    Corporates
    Training providers
    Educational institutes
    Subject matter experts

  • What platforms does this service support?
  • Swift HCM is a web-based Human Capital Management Solution

  • Does this service integrate with any other apps?
  • No

  • Does this service offer an API?
  • No

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, Swift HCM offers Multi-user capability based on subscription model and Free subscription offers 10 users.

  • Does this service offer guides, tutorials and or customer support?
  • Swift HCM offers online support

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

Publisher:

Founded:
-
Based in:
-
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Other:

Who uses SimplyBook.me
  • Personal
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Korean, English, Turkish, Chinese, Russian, Spanish, Icelandic, German, Portuguese, Japanese, French
Regional Restrictions:
No restrictions.

Other:

Who uses Swift
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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