Compare SimplyBook.me vs Freshdesk vs Skinic

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Crozscore:

87%
what is this?
83%
49%
no significant changes

Crozscore:

86%
what is this?
80%
58%
no significant changes

Crozscore:

61%
what is this?
100%
17%
interest falling
SimplyBook.me screenshot Freshdesk screenshot Skinic screenshot

Software Description:

SimplyBook.me is a powerful online booking system that offers any business the ability to manage and accept appointments.

Core features include:

  • Creating booking page with real-time availability of services and staff
  • Insights and statistics about your bookings
  • Ability to create multiple services, providers, categories and locations
  • Accepting payments online
  • Sending email and sms notifications to clients and providers (staff)
  • Adjusting time zone settings if you have clients in different time zones
  • Creating multiple users related to providers
  • Creating individual schedules for staff
  • Creating schedules for specific dates only
  • Creating events and much more!

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Software Description:

Skinic is a web-based software that can be accessed from any device and modern browser. If you run a business related to beauty & SPA, fitness or health, you have come to the right place. Take a look how Skinic can help you:

Be organized
Skinic allows you to organize your salon work in few simple clicks. No more wasting time on ineffective management methods and system. Now everything you need is in one place. Start working on the software created for especially for beauty industry.

Save your time
Quit wasting your time on searching for the phones, treatment notes, patient details. From now on you will have every important informations about your salon and customers listed in simple and intuitive views.

Build loyalty
See whole customer history in one place – take a look at all specific informations about treatments history, book visits ahead and reward the most loyal ones with discounts or special gifts.

Control budget
Be always up-to-date about your employees work. Discover how many treatments and how many customers do they have. Develop their skills, teach them new beauty trends, motivate and reward the best ones. Simply check which treatments are the most profitable and check which need to be improved.

Promote your business
Skinic allows you to organize your salon work in few simple clicks. No more wasting time on ineffective management methods and system. Now everything you need is in one place. Start working on the software created for especially for beauty industry.

Features:

  • Scheduling
  • Notifications
  • Multi-User
  • Customer Management

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Features:

  • Attendance Tracking
  • Calendar Management
  • Customer Management
  • Contact Management
  • Dashboard
  • Multi-Currency
  • Multi-Site
  • Multi-User
  • Notifications
  • Scheduling
  • Timesheets

Summary:

    No key features associated with this application.

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Summary:

  • Free online salon management software

  • Online booking for every account

  • Manage appointments with special calendar view

  • Send SMS & e-mail notifications to your clients

Basic

$9.90
per month
Included in plan:
  • 100 bookings, 3 plugins

Premium

$59.90
per month
Included in plan:
  • 2000 bookings, unlimited plugins

Standard

$29.90
per month
Included in plan:
  • 500 bookings, 8 plugins

Free

Free
Included in plan:
  • 25 bookings/month, 1 plugin

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
-
Employees:
11-50
Likes:
7.8k
Followers:
196

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
69.9k
Followers:
19.6k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses SimplyBook.me
  • Personal
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
German, Russian, Portuguese, Chinese, Japanese, Icelandic, Korean, French, English, Turkish, Spanish
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Skinic
  • Personal
  • Freelance
Desktop Platforms:
  • Web App
Languages:
Polish, English, Dutch
Regional Restrictions:
No restrictions.
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