Compare SimplyBook.me vs Bookeo vs Freshdesk

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Crozscore:

85%
what is this?
80%
49%
no significant changes

Crozscore:

86%
what is this?
80%
58%
no significant changes
SimplyBook.me screenshot Bookeo screenshot view 1 more Freshdesk screenshot

Software Description:

SimplyBook.me is a powerful online booking system that offers any business the ability to manage and accept appointments.

Core features include:

  • Creating booking page with real-time availability of services and staff
  • Insights and statistics about your bookings
  • Ability to create multiple services, providers, categories and locations
  • Accepting payments online
  • Sending email and sms notifications to clients and providers (staff)
  • Adjusting time zone settings if you have clients in different time zones
  • Creating multiple users related to providers
  • Creating individual schedules for staff
  • Creating schedules for specific dates only
  • Creating events and much more!

Software Description:

Bookeo is an online scheduling software & reservation system
for service providers, schools and tour companies.
Bookeo offers 3 products:

  • Bookeo Appointments an online appointment booking and scheduling system for consultants and service providers such as lawyers, psychologists, babysitters, beauty therapists.

  • Bookeo Classes and Courses: an online class booking and scheduling system for teachers and schools: language schools, cooking classes, art courses, rock-climbing gym etc.

  • Bookeo Tours and Activities: an online tour booking and reservation system for guided tour companies, escape rooms and providers of activities.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Features:

  • Scheduling
  • Notifications
  • Multi-User
  • Customer Management

Features:

  • Stripe
  • PayPal
  • Contact Management
  • Data Import
  • Data Export
  • Google Apps Integration
  • Marketing Automation
  • Notifications
  • Multi-User
  • Calendar Management
  • Scheduling
  • External Integrations
  • Customer Management
  • Dashboard
  • Batch Permissions & Access
  • API

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Basic

$9.90
per month
Included in plan:
  • 100 bookings, 3 plugins

Premium

$59.90
per month
Included in plan:
  • 2000 bookings, unlimited plugins

Standard

$29.90
per month
Included in plan:
  • 500 bookings, 8 plugins

Free

Free
Included in plan:
  • 25 bookings/month, 1 plugin

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

FAQs:

    No FAQs associated with this application.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Xero
    Mailchimp
    Google Calendar
    Ical

  • What is this service generally used for?
  • Scheduling and reservations

  • Does this service offer guides, tutorials and or customer support?
  • We have a help portal available 24/7 with over 400 tutorials on our homepage

  • What platforms does this service support?
  • All major desktop and mobile web browsers

  • Does this service integrate with any other apps?
  • Bookeo integrates with:
    Payment Gateways
    Website Builders
    E-commerce Solutions
    Online Calendars
    Deal of the day websites
    Accounting systems
    Social media

  • Does this service offer an API?
  • Yes. The API use is included in all our plans.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Who are the main user groups of this service?
  • service providers and consultants (for example, therapists, photographers, kids parties, car washing and more)
    schools and teachers (language and cooking schools, art courses, yoga and more)
    guided tour companies and outdoor activity providers (escape rooms, guided tours, charters and more)

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

Publisher:

Founded:
-
Based in:
-
Employees:
11-50
Likes:
7.96k
Followers:
201

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Other:

Who uses SimplyBook.me
  • Personal
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, Russian, French, Portuguese, English, Japanese, Korean, Chinese, German, Icelandic, Turkish
Regional Restrictions:
No restrictions.

Other:

Who uses Bookeo
  • Freelance
  • Startups
Desktop Platforms:
  • Web App
Languages:
English, French, German, Spanish, Italian, Bulgarian, Catalan, Czech, Danish, Estonian, Greek, Basque, Finnish, Croatian, Hungarian, Indonesian, Japanese, Korean, Latvian, Lithuanian, Slovak, Slovenian, Vietnamese, Turkish, Polish, Portuguese, Chinese, Dutch, Norwegian, Russian, Serbian, Swedish, Thai
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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