Compare SimplyBook.me vs Freshdesk vs AtAssist

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Crozscore:

85%
what is this?
80%
49%
no significant changes

Crozscore:

85%
what is this?
79%
59%
interest falling

Crozscore:

54%
what is this?
24%
interest falling
SimplyBook.me screenshot Freshdesk screenshot AtAssist screenshot view 4 more

Software Description:

SimplyBook.me is a powerful online booking system that offers any business the ability to manage and accept appointments.

Core features include:

  • Creating booking page with real-time availability of services and staff
  • Insights and statistics about your bookings
  • Ability to create multiple services, providers, categories and locations
  • Accepting payments online
  • Sending email and sms notifications to clients and providers (staff)
  • Adjusting time zone settings if you have clients in different time zones
  • Creating multiple users related to providers
  • Creating individual schedules for staff
  • Creating schedules for specific dates only
  • Creating events and much more!

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Software Description:

@Assist is an all-in-one solutions company that creates affordable and easy-to-use solutions for small to large businesses.

@Assist Sugu - Property Management & Accounting
@Assist Toki - Workflow Management & Accounting
@Assist Tomo - Smart City Management

Our team is dedicated to providing innovative solutions and excellent customer support to you, your business, and your community. We are committed to creating eco-friendly solutions for a paperless future.

Features:

  • Scheduling
  • Notifications
  • Multi-User
  • Customer Management

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Features:

  • Balance Sheet
  • Time Management
  • Timesheets
  • Attendance Tracking
  • Organization Management
  • Project Management
  • Password & Access Management
  • Calendar Management
  • Data Import
  • Customer Management
  • Multi-Currency
  • Billing/Invoicing
  • Expense Tracking
  • External Integrations
  • Notifications
  • Data Export
  • Data Visualization
  • Budgeting
  • Dashboard
  • Multi-User

Summary:

    No key features associated with this application.

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Summary:

  • All-In-One Solutions Suite

Basic

$9.90
per month
Included in plan:
  • 100 bookings, 3 plugins

Premium

$59.90
per month
Included in plan:
  • 2000 bookings, unlimited plugins

Standard

$29.90
per month
Included in plan:
  • 500 bookings, 8 plugins

Free

Free
Included in plan:
  • 25 bookings/month, 1 plugin

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

Sugu Medium

$180.00
based on number of units (doors)

Sugu Starter

$30.00
based on number of units (doors)
Included in plan:
  • All packages include Sugu's 30+ features

Sugu Medium-Large

$425.00
based on number of units (doors)

Sugu Large

$800.00
based on number of units (doors)

Sugu Small-Medium

$95.00
based on number of units (doors)

Sugu Small

$55.00
based on number of units (doors)

Sugu Small

$55.00
pricing is based on number of units (doors)/month

Sugu Small-Medium

$95.00
pricing is based on number of units (doors)/month

Sugu Medium

$180.00
pricing is based on number of units (doors)/month

Sugu Small-Medium

$95.00
pricing is based on number of units (doors)/month

Sugu Small

$55.00
pricing is based on number of units (doors)/month

Sugu Starter

$30.00
pricing is based on number of units (doors)/month

Sugu Medium-Large

$425.00
pricing is based on number of units (doors)/month

Medium-Large

$425.00
pricing is based on number of units (doors)/month

Sugu Large

$800.00
pricing is based on number of units (doors)/month

Sugu Starter

$30.00
pricing is based on number of units (doors)/month
Included in plan:
  • Every package includes @Assist Sugu's 30+ features.

Toki

$40.00
1 user(s) / month
Included in plan:
  • All 30+ features are included

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

FAQs:

    Who are the main user groups of this service?
  • @Assist is used by:

    Residential, Commercial and Condominium Property Managers and Owners
    Real Estate Agents and Investors
    Leasing Agents
    International Rental Managers
    Self-Managed Condominiums
    Universities and Colleges
    Hospices

    We assist anyone who manages properties and residents

  • What platforms does this service support?
  • @Assist is a cloud-based solution and therefor can be used at anytime, anywhere, from any device they just need to have an internet connection.

  • What is this service generally used for?
  • Generally, @Assist is used for online property management and accounting.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Users can add staff, maintenance workers, board members, condo owners and residents to their account. With differently levels of security to chose from, users can give as much or as little access as they want. This way their team only sees what they allow them to see.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Users are greeted with a "Tour" when they first log into their account plus we offer support online and by telephone. Our blog is an additional resource that provides tips and case studies on how to use @Assist.

Publisher:

Founded:
-
Based in:
-
Employees:
11-50
Likes:
8.23k
Followers:
202

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Edmonton
Employees:
2-10
Likes:
Followers:

Other:

Who uses SimplyBook.me
  • Personal
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Korean, German, French, Turkish, Chinese, Russian, Spanish, English, Icelandic, Portuguese, Japanese
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses AtAssist
  • Personal
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
  • Blackberry
Languages:
Arabic, Bengali, Tibetan, Bulgarian, Catalan, Danish, Greek, German, English, Indonesian, Finnish, Italian, French, Croatian, Swedish, Ukrainian
Regional Restrictions:
No restrictions.
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