Compare SimplyBook.me vs Freshdesk vs Appoint.ly

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Crozscore:

85%
what is this?
80%
49%
interest rising

Crozscore:

85%
what is this?
79%
58%
interest rising

Crozscore:

77%
what is this?
95%
33%
SimplyBook.me screenshot Freshdesk screenshot Appoint.ly screenshot view 1 more

Software Description:

SimplyBook.me is a powerful online booking system that offers any business the ability to manage and accept appointments.

Core features include:

  • Creating booking page with real-time availability of services and staff
  • Insights and statistics about your bookings
  • Ability to create multiple services, providers, categories and locations
  • Accepting payments online
  • Sending email and sms notifications to clients and providers (staff)
  • Adjusting time zone settings if you have clients in different time zones
  • Creating multiple users related to providers
  • Creating individual schedules for staff
  • Creating schedules for specific dates only
  • Creating events and much more!

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Software Description:

No back-and-forth emails, no double booking and only a few seconds to schedule an appointment with you. The idea is simple: you create your calendar, set your availability and then share it with your clients or co-workers, who can easily schedule an appointment. Thanks to the integration with all major calendars and time-zone synchronization, we can be sure that everything goes smoothly.

Features:

  • Scheduling
  • Notifications
  • Multi-User
  • Customer Management

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Features:

  • Application Tracking
  • Lead Management
  • Customer Management
  • Contact Management
  • API
  • Email Integration
  • External Integrations
  • Scheduling
  • Calendar Management
  • Multi-User
  • Notifications
  • Google Apps Integration

Summary:

    No key features associated with this application.

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Summary:

  • A simple appointment scheduling tool.

  • Time zone synchronization.

  • Online calendars connection.

  • Pretty layout.

  • Time saving!

Basic

$9.90
per month
Included in plan:
  • 100 bookings, 3 plugins

Premium

$59.90
per month
Included in plan:
  • 2000 bookings, unlimited plugins

Standard

$29.90
per month
Included in plan:
  • 500 bookings, 8 plugins

Free

Free
Included in plan:
  • 25 bookings/month, 1 plugin

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

Basic Plan

Free
Included in plan:
  • One click meeting scheduling
  • Personalized intro messages
  • Email notification for both parties
  • Unlimited number of appointments
  • Security
  • Up-to-date availability based on what you have in your calendar
  • Automatic appointments creation in integrated calendar service
  • Time zone synchronization
  • Manual availability settings
  • Automatic reminders about the appointments
  • Adjustable time-slots
  • No ads
  • Email reminders for you and your guest

Pro Plan

$10.00
1 user(s) / month
Included in plan:
  • All features from Basic Plan
  • Team dashboard (charts, reports, statistics)
  • Unlimited appointment types

Pro Plan

$96.00
1 user(s) / year
Included in plan:
  • All features from Basic Plan
  • Unlimited appointment types
  • Team dashboard (charts, reports, statistics)

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

FAQs:

    What is this service generally used for?
  • Scheduling appointments
    Managing calendars
    Saving time

  • What are some applications this service is commonly used in tandem with?
  • Google Calendar
    iCal
    Outlook
    other

  • Who are the main user groups of this service?
  • Everyone who wants to automate appointments scheduling and save a lot of time. Appoint.ly is used by marketing agencies, teachers, HR teams, CEOs, sport trainers and more!

  • Does this service offer guides, tutorials and or customer support?
  • Yes, of course!

  • Does this service offer an API?
  • Yes.

  • What platforms does this service support?
  • It is a web-based tool so you can use it on all platforms.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

Publisher:

Founded:
-
Based in:
-
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
69.8k
Followers:
20.2k

Publisher:

Founded:
-
Based in:
-
Employees:
2-10
Likes:
163
Followers:
1.52k

Other:

Who uses SimplyBook.me
  • Personal
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
French, Korean, German, English, Spanish, Portuguese, Turkish, Icelandic, Japanese, Chinese, Russian
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Appoint.ly
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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