Compare SilkStart vs ChannelReply vs Decibel Insight

More Information More Information More Information

Crozscore:

84%
what is this?
96%
38%
interest rising

Crozscore:

77%
what is this?
79%
28%
interest falling

Crozscore:

75%
what is this?
34%
interest rising
SilkStart screenshot view 3 more ChannelReply screenshot Decibel Insight screenshot view 3 more

Software Description:

SilkStart is a leading provider of cloud software for member-based organizations. SilkStart's Association Management System (AMS) streamlines operations through one central database that can be accessed anywhere you can find an internet connection. SilkStart creates beautiful and functional websites that are mobile friendly and can also integrate with existing sites. We simplify complex and time consuming tasks like member management, events, invoicing, payment processing, and communications.

Software Description:

Channel Reply seamlessly integrates all of your Amazon and eBay customer service messages into Zendesk, keeping you organized and making sure that your customers never get lost in the shuffle.

With ChannelReply, you’ll have access to to threaded conversations with all of your eBay and Amazon customers. ChannelReply makes it astonishingly simple to respond to all of your messages directly through Zendesk. We give you access to all of the information you need to stay organized and provide effective support.

Software Description:

Decibel Insight is customer experience analytics, trusted by marketers and web analysts in more than 50 countries worldwide.

Its advanced session replay, heatmap and form analytics software perfectly complements traditional web analytics, exposing the behaviour behind website metrics and making it easy to see how to boost overall performance.

Forensically examine what your visitors see, where they scroll, what they click and why they convert; understand what to do next to improve user experience and smooth the conversion journey. Fast, reliable, and totally secure, Decibel Insight is the smart choice for customer experience analytics.

Features:

  • Dashboard
  • Notifications
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Data Export
  • Data Import

Features:

Features:

  • Analytics
  • Data Visualization

Summary:

  • SilkStart is a leading provider of cloud software for member-based organizations.

Summary:

    No key features associated with this application.

Summary:

  • Conversion Funnels

  • Visitor Session Replay

  • Dynamic Heatmaps

  • Form Analytics

  • Advanced Segmentation

  • Error Reporting

Pricing:

  • Starting from: $49.00/month
  • Credit card required: No
  • Starter: $49/Month
    Pro: $79/Month
    Enterprise: $179/Month

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, add unlimited administrators to your SilkStart account at no extra cost

  • Does this service offer guides, tutorials and or customer support?
  • High quality help guides, extensive FAQ's, video support, customer phone support

  • Who are the main user groups of this service?
  • Associations, member-based organizations, multi-chapters, single chapters, chamber of commerce, alumni, religious

  • What is this service generally used for?
  • Everything in one place - Whether it's one chapter or one hundred, we connect you to all of your members. A mobile-friendly website and database to bring all of your members and their profiles together.

  • What are some applications this service is commonly used in tandem with?
  • Slack, Salesforce, Trello, Process St. Quickbooks

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
514

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Boston
Employees:
51-200
Likes:
134
Followers:
3.18k

Other:

Who uses SilkStart
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Regional Restrictions:
No restrictions.

Other:

Who uses ChannelReply
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Decibel Insight
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
Back to top