Compare Signavio Process Manager vs ServiceNow vs Kaseya BMS

Do you already use Business Process Management (BPM) software at work?

127 products to compare

Visit Website View Listing View Listing

Crozscore

81%
what is this?
interest falling

Crozscore

87%
what is this?

Crozscore

86%
what is this?
interest rising
Signavio Process Manager screenshot view 4 more ServiceNow screenshot view 5 more Kaseya BMS screenshot view 5 more

About Signavio Process Manager

Process Manager is an intuitive solution for professional process and decision modelling. Process Manager’s easy-to-use interface enables cost, gap, and impact analysis, within and across models. Its powerful visual comparison between current and multiple future states allows you to see the right path moving forward. It also provides a readily acceptable common language between business and IT teams, eliminating confusion by supporting business and technical models in the same environment.

Further, Process Manager can assist in decision management. It makes it easy to validate and test process and decision logic that is ready for automation. Also, being able to manage processes and decisions in a single tool means your team works more efficiently with all the available information in one place. The result? Everyone makes smarter business decisions.

About ServiceNow

ServiceNow is a comprehensive platform that helps organizations take care of their professional process management sphere. Beside Business Process Management, this solution also provides asset management, change and release management, as well as problem management.

This service is mostly dedicated to small and medium-sized enterprises, although their customers can be large organizations too, mainly in financial, healthcare, education, and government field. ServiceNow also allows users to generate a catalog of hardware products, a wide array of custom reports, customer service management, as well as performance analysis.

Another prominent feature of this suite is its incident management ability. Based on that, IT departments can capture incidents using the self-service portal, email, chat, and phone. ServiceNow also captures all the IT costs, making data ready for various charts and reports.

About Kaseya BMS

Kaseya offers business process management and professional service automation solution, built to mainly serve small businesses and IT Departments in medium-sized enterprises. The software is completely cloud-based, available for users to remotely manage their projects with accredited access from web-enabled devices.

Kaseya puts most emphasis on back-office processes such as service desk, CRM, finance, inventory management, billing, and accounting. The project management module enables professionals to get project status reports, with advanced forecasting through fast deployment and cloud-based access from anywhere.

The interface of Kaseya BMS platform is user-friendly, with various customization options and 360-degree visibility. The software can be integrated with frequently used RMM and accounting apps such as QuickBooks, that processes invoices previously created in Kaseya.

Features

  • API
  • Batch Permissions & Access
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Mobile App
  • Process Modeling
  • Form Builder
  • Process Reporting
  • Workflow Management

Features

  • 2-Factor Authentication
  • Anti-Virus
  • API
  • Batch Permissions & Access
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Organization Management
  • Malware Protection
  • SAP Integration
  • Bug Tracking

Features

  • API
  • Batch Permissions & Access
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Mobile App
  • Process Modeling
  • Form Builder
  • Process Reporting
  • Workflow Management

Summary

  • Process modeling

  • Process simulation

  • Collaborative process sharing and commenting

  • Decision management

  • Approval workflows

  • Customer journey mapping

Summary

  • Incident management

  • Change management

  • Problem management

  • Asset & configuration management

  • Service catalog

  • Knowledge management

  • Notifications

  • Escalations

  • Reporting

  • Service level management

Summary

  • Business analysis

  • Contact history

  • Customer database

  • Expense tracking

  • Project management & planning

  • Project templates

  • Project tracking

  • Billing & invoicing

  • Financial management

  • Inventory tracking

Pricing

Kaseya BMS

$25.00
1 user(s) / month
Included in plan:
  • Finance & Billing
  • Inventory Management
  • Customer Management (CRM)

Kaseya BMS

$25.00
1 user(s) / month
Included in plan:
  • Time & Expense Tracking

Kaseya BMS

$25.00
1 user(s) / month
Included in plan:
  • Project Management

Kaseya BMS

$25.00
1 user(s) / month
Included in plan:
  • Service Desk

FAQs

    What is this service generally used for?
    • Business and Digital Transformation
    • Operational Excellence
    • Risk & Compliance
  • Does this service offer an API?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. There is an extensive User Guide and dedicated Customer Support team, as well as on-boarding and training options for customers.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • Process Manager has a powerful API consisting of two components: REST and MASHUP APIs. Customers frequently interface Process Manager with ERP systems such as SAP Solution Manager or Business Process Execution Engines like Red Hat JBoss.

  • Who are the main user groups of this service?
  • Signavio is built on the principle of BPM for Everyone, meaning that we want process management to be accessible for your entire enterprise. The key users are usually those leading the process improvement, business transformation, operational excellence, or risk & compliance functions within their organization.

FAQs

    Does this service integrate with any other apps?
  • Integrations: Altiris (version 6.5), Google Maps, Google Custom Search, IBM Tivoli Netcool/OMNIbus, Incident, Microsoft, Microsoft SCOM, Verizon eBonding, Ariba, AT&T eBonding, BMC Remedy, Borland Starteam, CA Service Operations Insight (SOI) – POV, Centennial, CiscoWorks, Clarify, Dell AlertFind, Eloqua, EMC nLayers, EMC Smarts, EMC Smarts ADM, HDI Survey, HP OpenView Operations, HP OpenView ServiceDesk
    HP Service Manager 7, IBM Tivoli Access Manager, LPI Level Platforms, ManageIQ EVM, Manhattan Software, CenterStone, Microsoft Biztalk (Getronics), Microsoft Identity Integration Server (MIIS), Microsoft Outlook, Nimsoft Integration, Novell eDirectory 6.5, Oracle Financials (ERP), Oracle PeopleSoft

  • Does this service offer guides, tutorials and or customer support?
  • Support: Email Support, Phone Support, Community, Resource Center.

  • Who are the main user groups of this service?
  • Main users of ServiceNow are small and medium-sized companies.

  • What is this service generally used for?
  • This service is generally used for IT service management.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • ServiceNow offers a set of RESTful APIs.

  • What platforms does this service support?
  • ServiceNow is a web-based software, but it offers native iOS and Android apps.

FAQs

    What is this service generally used for?
  • This service is generally used as a business management solutions for IT companies.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Yes, it integrates with QuickBooks and other major RMM and accounting software.

  • What platforms does this service support?
  • Kaseya is a cloud-based software.

  • Who are the main user groups of this service?
  • Main users of Kaseya BMS are small businesses and IT Departments in medium-sized enterprises.

  • Does this service offer an API?
  • Yes, it offers RESTful API.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with QuickBooks.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Community, Phone Support, Knowledge Base.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Santa Clara
Employees:
5001-10000
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Waltham
Employees:
201-500
Likes:
Followers:
19k

Other

Who uses Signavio Process Manager
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
German, English, French, Russian, Spanish, Dutch, Japanese, Korean, Chinese
Regional Restrictions:
No restrictions.

Other

Who uses ServiceNow
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Dutch, French, German, Italian, Japanese, Portuguese, Spanish
Regional Restrictions:
No restrictions.

Other

Who uses Kaseya BMS
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • Android
Languages:
English, Dutch, French
Regional Restrictions:
No restrictions.
Back to top