Compare ShoreTel vs Tenfold vs Appointment Reminder

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Crozscore:

81%
what is this?
60%
45%
interest rising

Crozscore:

92%
what is this?
95%
39%
interest rising

Crozscore:

67%
what is this?
32%
interest falling
ShoreTel screenshot view 5 more Tenfold screenshot Appointment Reminder screenshot

Software Description:

ShoreTel, now as a part of the Mitel Company, offers business communications solutions for small and middle-sized enterprises. It particularly stands out for its client satisfaction, customer commitment, value, and cheapest cumulative ownership.

This service provides VoIP to more than 10,000 companies. The most popular platform is ShoreTel Connect, the cloud-based business VoIP solution, that also works as a hybrid solution with on-premises hardware.

There is also hosted service offered, via internet circuits or MPLS circuits.

Software Description:

Tenfold is more than just a sales dialer solution that helps you provide a better experience for your customers at every call. The system delivers you actionable customer intelligence with fast and easy access to unified view of the most relevant customer information during the interaction process. Tenfold collects and aggregates data and automatically creates a profile for every customer. This instant access to customer profile when the interaction is ongoing empowers your agents to perform and provide customers with everything they need and more.
With Tenfold, reps can easily gain deeper insights about their customers, allowing them to fully understand their needs, wants, and more. This, in turn, empowers your reps to provide better response and make smart decisions in an instant. TenFold improves agent-customer conversations, thanks to its smooth and friction-free integration with the world’s leading CRM platforms as well as popular phone systems. Chances are Tenfold can easily be incorporated into your existing phone system, eliminating the need to acquire and set up specific phone models and overhaul your communications system.

Software Description:

Appointment Reminder Software which helps businesses send timely reminders. Use with your EXISTING booking calendars such as Google Calendar and Outlook. Simply add a mobile number to any appointment and Appointment Reminder will schedule a confirmation text 24 hours prior to the appointment. Easy to use without the complication that many other systems have. 5-minute setup with many hours of saved time with missed clients or manually sending reminders.

Features:

  • Click-to-Dial
  • Call Tracking
  • Call Recording
  • External Integrations
  • Scheduling
  • Notifications
  • Google Apps Integration
  • API
  • Contact Management
  • Email Integration

Features:

  • Call Tracking
  • Dashboard
  • Lead Management
  • Notifications
  • Contact Management
  • Contact Sharing

Features:

  • External Integrations
  • Scheduling
  • Calendar Management
  • Multi-User
  • Contact Management
  • Email Integration
  • Google Apps Integration

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Telephony-only

$19.99
1 user(s) / month
Included in plan:
  • Direct Dial
  • PBX functions
  • Voicemail
  • 3-Way Calling

Essentials

$30.99
1 user(s) / month
Included in plan:
  • All Telephony-only features
  • ShoreTel Connect Portal
  • ShoreTel Connect Desktop App
  • Instant Messaging (IM)
  • Online Meetings
  • Video Calling
  • Conferencing

Standard

$37.99
1 user(s) / month
Included in plan:
  • All Essentials features
  • Enhanced Services for Supervisors
  • Voicemail Transcription
  • CRM Integration

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What are some applications this service is commonly used in tandem with?
  • It is most frequently used in tandem with CRM, ERP or HR software.

  • Does this service integrate with any other apps?
  • Integrations available: G-Suite, Microsoft Outlook, Salesforce, NetSuite, Zendesk, Microsoft Dynamics, JobDiva, Office 365.

  • Who are the main user groups of this service?
  • This service is mostly used by smaller and middle-sized enterprises.

  • What platforms does this service support?
  • Platforms: Web-based, On-premise, Android, iOS.

  • What is this service generally used for?
  • ShoreTel is VoIP and Unified Communication platform.

  • Does this service offer an API?
  • Yes, ShoreTel offers API.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Online Support, Phone Support, Email Support, Training.

FAQs:

    No FAQs associated with this application.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Google Calendar, Outlook.

  • Does this service offer multi-user capability (e.g. teams)?
  • Can be used across the organization, only pay for the number of reminders sent, not per user.

  • What is this service generally used for?
  • Used to stop your clients forgetting their appointments.

  • Does this service offer guides, tutorials and or customer support?
  • Yeas and tickets are normally answered in under an hour.

  • Who are the main user groups of this service?
  • Small to medium size businesses who schedule many appointments per day.

  • What platforms does this service support?
  • Google Calendar, Outlook Calendar, iCal, CSV and many more...

Publisher:

Founded:
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Employees:
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Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other:

Who uses ShoreTel
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Tenfold
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
Spanish, English
Regional Restrictions:
No restrictions.

Other:

Who uses Appointment Reminder
  • SMEs
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
Available in most countries
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