Compare ShoreTel vs Tenfold vs Brosix

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Crozscore:

80%
what is this?
60%
45%
no significant changes

Crozscore:

92%
what is this?
94%
39%
interest rising

Crozscore:

80%
what is this?
74%
38%
interest rising
ShoreTel screenshot view 5 more Tenfold screenshot Brosix screenshot view 1 more

Software Description:

ShoreTel, now as a part of the Mitel Company, offers business communications solutions for small and middle-sized enterprises. It particularly stands out for its client satisfaction, customer commitment, value, and cheapest cumulative ownership.

This service provides VoIP to more than 10,000 companies. The most popular platform is ShoreTel Connect, the cloud-based business VoIP solution, that also works as a hybrid solution with on-premises hardware.

There is also hosted service offered, via internet circuits or MPLS circuits.

Software Description:

Tenfold is more than just a sales dialer solution that helps you provide a better experience for your customers at every call. The system delivers you actionable customer intelligence with fast and easy access to unified view of the most relevant customer information during the interaction process. Tenfold collects and aggregates data and automatically creates a profile for every customer. This instant access to customer profile when the interaction is ongoing empowers your agents to perform and provide customers with everything they need and more.
With Tenfold, reps can easily gain deeper insights about their customers, allowing them to fully understand their needs, wants, and more. This, in turn, empowers your reps to provide better response and make smart decisions in an instant. TenFold improves agent-customer conversations, thanks to its smooth and friction-free integration with the world’s leading CRM platforms as well as popular phone systems. Chances are Tenfold can easily be incorporated into your existing phone system, eliminating the need to acquire and set up specific phone models and overhaul your communications system.

Software Description:

The encryption is a must in today's business world. Every entrepreneur needs to make sure to use the ultimate one. With 256-bit encryption similar to the one used by the American Government, Brosix can proudly be mentioned as the Ultimate secured messaging tool. Your chats, calls, file transfer documents are safe with Brosix.

Another great thing about it is that you can take advantage of Brosix to the fullest because it will help you organize your work, day and meetings. Features like Whiteboard, Chat rooms Video and the Standard call can replace the old-fashioned time-consuming meetings. You can take part in them regardless of your location. Others such as File transfer, Screen share, and Whiteboard can be used as a way to share your ideas and visions on a work project.

Simplicity and user-friendly interface are vital things for a product of that sort because taking long hours just getting to know it and implement it is something that is not needed and is taking your focus from work away (this is not the idea of instant messengers for sure).

Finally, one of the things that many people like about Brosix is the fact that all these features come with high-level of encryption at a great price.

Take your time to get to know Brosix better and you will love it as much as the many companies around the world that rely on it every working day.

Features:

  • Click-to-Dial
  • Call Tracking
  • Call Recording
  • External Integrations
  • Scheduling
  • Notifications
  • Google Apps Integration
  • API
  • Contact Management
  • Email Integration

Features:

  • Call Tracking
  • Dashboard
  • Lead Management
  • Notifications
  • Contact Management
  • Contact Sharing

Features:

  • Chat
  • Notifications
  • Multi-User
  • Contact Sharing
  • File Sharing
  • File Transfer

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Telephony-only

$19.99
1 user(s) / month
Included in plan:
  • Direct Dial
  • PBX functions
  • Voicemail
  • 3-Way Calling

Essentials

$30.99
1 user(s) / month
Included in plan:
  • All Telephony-only features
  • ShoreTel Connect Portal
  • ShoreTel Connect Desktop App
  • Instant Messaging (IM)
  • Online Meetings
  • Video Calling
  • Conferencing

Standard

$37.99
1 user(s) / month
Included in plan:
  • All Essentials features
  • Enhanced Services for Supervisors
  • Voicemail Transcription
  • CRM Integration

Pro

$2.10
1 user(s) / month
Included in plan:
  • File Transfer
  • Screenshot
  • Screen Sharing
  • Audio and Video Calls
  • Whiteboard

Ultimate

$2.99
1 user(s) / month
Included in plan:
  • Broadcast Message
  • Web Guests
  • Connect to External Networks
  • More Integrations

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What are some applications this service is commonly used in tandem with?
  • It is most frequently used in tandem with CRM, ERP or HR software.

  • Does this service integrate with any other apps?
  • Integrations available: G-Suite, Microsoft Outlook, Salesforce, NetSuite, Zendesk, Microsoft Dynamics, JobDiva, Office 365.

  • Who are the main user groups of this service?
  • This service is mostly used by smaller and middle-sized enterprises.

  • What platforms does this service support?
  • Platforms: Web-based, On-premise, Android, iOS.

  • What is this service generally used for?
  • ShoreTel is VoIP and Unified Communication platform.

  • Does this service offer an API?
  • Yes, ShoreTel offers API.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Online Support, Phone Support, Email Support, Training.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • In the website and the help site, you can find many tutorials and guides on how to use it. Customer support is a service available for Enterprise users only.

  • What platforms does this service support?
  • Brosix can be used on Wndows from Vista to Windows 10, Mac, Android, ios, Linux and WebClient version from the website that does not require installation.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Who are the main user groups of this service?
  • The users of Brosix are corporations, medium and businesses.

  • What are some applications this service is commonly used in tandem with?
  • Brosix does not require an additional use of other applications because it provides users with many services in one product.

  • Does this service offer an API?
  • Brosix has API integration for the Enterprise users.

  • What is this service generally used for?
  • Brosix is used for internal communication within the network. Apart from the chat, the service has features such as video and standard call, file transfer, screen-share, co-browse, etc.

  • Does this service integrate with any other apps?
  • Brosix integrates with Smarsh for the Archiving.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
3.29k

Other:

Who uses ShoreTel
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Tenfold
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
Spanish, English
Regional Restrictions:
No restrictions.

Other:

Who uses Brosix
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
Portuguese, German, French, English, Bulgarian, Russian
Regional Restrictions:
No restrictions.
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