Compare ShoreTel vs Aritic Mail vs 8x8

8x8

VoIP
 (39)
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Crozscore:

82%
what is this?
60%
45%

Crozscore:

84%
what is this?
100%
36%
interest rising

Crozscore:

80%
what is this?
60%
47%
no significant changes
ShoreTel screenshot view 5 more Aritic Mail screenshot view 4 more 8x8 screenshot view 4 more

Software Description:

ShoreTel, now as a part of the Mitel Company, offers business communications solutions for small and middle-sized enterprises. It particularly stands out for its client satisfaction, customer commitment, value, and cheapest cumulative ownership.

This service provides VoIP to more than 10,000 companies. The most popular platform is ShoreTel Connect, the cloud-based business VoIP solution, that also works as a hybrid solution with on-premises hardware.

There is also hosted service offered, via internet circuits or MPLS circuits.

Software Description:

Aritic Mail is a reliable email delivery platform exclusively designed for Developers and System Integrators to send transactional emails with the Fastest Delivery, High Availability, Auto Scalability and Easy Integration. It supports both the SMTP and REST API methods to send emails and support additional features like Webhooks, Reputation Managment, IP Throttling, Email Journaling and much more

Software Description:

8x8 VoIP is unified communications and contact center solution. It is a complete platform that manages everything for all employees and customers. It is a fast and simple way to combine VoIP features with a high-quality phone service.

This solution is mainly used by small and medium-sized companies in industries such as healthcare, high-tech, manufacturing, retail, insurance, transportation, as well as by government and education institutions. Hosted VoIP business communications service offered by 8x8 service is proven to be more reliable and less expensive than any other traditional solution.

Other features that 8x8 has is web conferencing, Internet faxing, smartphone integration, HD voice, chat, voicemail, and many more. Additionally, there is standard compliance with PCI Data Security Standard, HIPAA, CPNI, ISO 27001 and ISO 9001.

Features:

  • Click-to-Dial
  • Call Tracking
  • Call Recording
  • External Integrations
  • Scheduling
  • Notifications
  • Google Apps Integration
  • API
  • Contact Management
  • Email Integration

Features:

  • Conversion Tracking
  • PayPal
  • Dashboard
  • Google Apps Integration
  • Multi-User
  • Marketing Automation
  • Email Integration
  • Third-Party Plugins/Add-Ons
  • External Integrations
  • Notifications
  • API

Features:

  • Call Disposition
  • Call Tracking
  • Notifications
  • API
  • Email Integration
  • Contact Management
  • Call Recording
  • External Integrations
  • Click-to-Dial
  • Chat
  • Softphone

Summary:

    No key features associated with this application.

Summary:

  • Reputation Management feature to monitor domain and IP reputations

  • Easy integration with major programming languages PHP, Java, .Net, Ruby and many more

  • Provides analytical dashboard with raw log access for development and advanced troubleshooting

  • Dedicate IP and Pool supported

  • In built SPAM filter, DNS troubleshooter and Email queue management

  • Supports multiple Sending domains and SMTP/ API credentials

  • Open and Click tracking supported

  • Fastest delivery server developed for real-time email delivery requirements

Summary:

  • Phone Number & Virtual Extension

  • Unlimited Internet Fax

  • Media Storage

  • Virtual Office Analytics Essentials

  • Business SMS

  • Instant Messaging & Presence

  • Voicemail

Telephony-only

$19.99
1 user(s) / month
Included in plan:
  • Direct Dial
  • PBX functions
  • Voicemail
  • 3-Way Calling

Essentials

$30.99
1 user(s) / month
Included in plan:
  • All Telephony-only features
  • ShoreTel Connect Portal
  • ShoreTel Connect Desktop App
  • Instant Messaging (IM)
  • Online Meetings
  • Video Calling
  • Conferencing

Standard

$37.99
1 user(s) / month
Included in plan:
  • All Essentials features
  • Enhanced Services for Supervisors
  • Voicemail Transcription
  • CRM Integration

First 10k emails

Free
Included in plan:
  • All Features

25,000 Emails

$29.00
1 user(s) / month
Included in plan:
  • All Features

X2 Edition

$25.00
1 user(s) / month
Included in plan:
  • Phone Number & Virtual Extension
  • Unlimited Calling Zone: 14 Countries
  • Unlimited Internet Fax i
  • Media Storage: 1GB
  • Mobile & Desktop Apps
  • Virtual Office Analytics Essentials
  • Business SMS
  • Instant Messaging & Presence
  • Voicemail
  • HD Voice
  • Secure Voice
  • Single Sign On
  • Audio & Video Conferencing with Meetings: 5 Participants
  • Salesforce, Zendesk & Netsuite CRM Integration

X5 Edition

$35.00
1 user(s) / month
Included in plan:
  • Audio & Video Conferencing with Meetings: 25 Participants
  • Media Storage: 5GB
  • Unlimited Calling Zone: 32 Countries
  • Call Recording
  • Operator Switchboard

X8 Edition

$55.00
1 user(s) / month
Included in plan:
  • Unlimited Calling Zone: 46 Countries
  • Media Storage: 10GB
  • Audio & Video Conferencing with Meetings: 50 Participants
  • Salesforce Analytics
  • Virtual Office Call Quality Reporting & Analytics
  • Virtual Office Analytics Supervisor
  • Inbound Contact Center
  • Outbound Contact Center
  • Contact Center Visual IVR
  • Contact Center Reporting & Analytics

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What are some applications this service is commonly used in tandem with?
  • It is most frequently used in tandem with CRM, ERP or HR software.

  • Does this service integrate with any other apps?
  • Integrations available: G-Suite, Microsoft Outlook, Salesforce, NetSuite, Zendesk, Microsoft Dynamics, JobDiva, Office 365.

  • Who are the main user groups of this service?
  • This service is mostly used by smaller and middle-sized enterprises.

  • What platforms does this service support?
  • Platforms: Web-based, On-premise, Android, iOS.

  • What is this service generally used for?
  • ShoreTel is VoIP and Unified Communication platform.

  • Does this service offer an API?
  • Yes, ShoreTel offers API.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Online Support, Phone Support, Email Support, Training.

FAQs:

    Does this service integrate with any other apps?
  • It can be integrated with all the applications support SMTP and REST/API methods sending emails

  • What are some applications this service is commonly used in tandem with?
  • E-commerce, Support System, and Sale/Marketing automation tools

    Zend
    Symfony
    Ruby on Rails
    Laravel
    Codeigniter
    sugarCRM
    Zendesk
    Outlook
    Microsoft Exchange server
    Exim4
    Sendmail
    Postfix
    SSMTP
    Micrsoft IIS
    Apple Mail
    Outlook
    phpBB
    MODX
    Magneto
    Joomla

  • Does this service offer guides, tutorials and or customer support?
  • Aritic Mail provides the online guide, tutorials and developer API docs for customers. The technical support team is available 24x7 over e-mail and chat. Dedicated customer success team option is available for the enterprise customers.

  • What platforms does this service support?
  • Webapps support SMTP and REST/API methods to sending emails

  • Who are the main user groups of this service?
  • Developers, IT Admin, System Integrators and Product Managers are main user groups of Aritic Mail

  • Does this service offer an API?
  • Aritic Mail transactional system supports both SMTP and REST API to manage transactional email delivery. There is an exclusive API document portal available for developers with details sample API codes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Multi-user option is available only for the Enterprise customers

  • What is this service generally used for?
  • Aritic Mail is generally used for applications such as E-commerce platforms, Automation tools, CRM software, IT Desk and any application which requires communicating with users/ customers by email. It supports both SMTP/ REST API for easy integration with the application.
    • Welcome message
    • shopping-cart receipts
    • Registration emails
    • Shipment tracking
    • Payment confirmation
    • Password reminder
    • Personalized notifications
    • Purchased Receipts
    • Invoice notifications
    • Feedback emails
    • Website/app extension emails
    • Notifications emails

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What is this service generally used for?
  • This service is used as a business VoIP solution.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with CRM applications.

  • What platforms does this service support?
  • 8x8 is a cloud-based software with Android and iOS native mobile apps.

  • Does this service integrate with any other apps?
  • Integrations: Salesforce, Zendesk, Netsuite, Skype, Tenfold, Microsoft Outlook, Sugar CRM, Clearlogin, SalesExec, Xplenty, eAgent, ACT! by Sage

  • Who are the main user groups of this service?
  • Main users of this service are medium-sized enterprises.

  • Does this service offer an API?
  • Yes, it offer API.

Publisher:

Founded:
-
Based in:
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Employees:
-
Likes:
463k
Followers:
24.1k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
San Jose
Employees:
1001-5000
Likes:
Followers:

Other:

Who uses ShoreTel
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Aritic Mail
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses 8x8
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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