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About Shelf

Knowledge management is a critical aspect of any organization. With Shelf you can document, organize, and control access to your company's important knowledge and resources. It removes the friction of searching for processes between different departments and staff members which in turn saves your company time and money. Shelf is a simple solution that is effective and easy to implement at any organization!

About IT Glue

IT Glue is a documentation platform aimed at IT professionals. Information is imported from PSA, RMM, and other tools into IT Glue, where it is organized for ease of access. Document both hardware and software using automated processes to reduce the time it takes to onboard new clients. LucidChart and Word integrations help you document processes and documents as well. With relationship mapping and a robust search, your team will reduce the amount of time they waste looking for information by 50% or more. Key features include:

  • Track Any Asset
  • Relationship Mapping
  • Domain & SSL Tracking
  • Knowledge Base & SOPs
  • MyGlue Password Vault
  • Workflows
  • Version Control with Rollback
  • Audit Trail
  • Access Controls
  • SSO
  • Runbooks
  • Documentation Automation
  • SOC 2 Compliant

About Nuclino

Nuclino offers an easy way to organize and share knowledge in teams. Users can create real-time collaborative documents and connect them instantly like a wiki. Use the tree, board, and graph view to explore and organize your knowledge visually. It's great for meeting notes, product requirements, docs, decisions, and more. Some notable features include a WYSIWYG collaborative real-time editor and the visual representation of a team's knowledge in a graph.

The company behind Nuclino, Nuclino GmbH was founded in 2015 in Munich, Germany, and the Nuclino web application was officially launched in 2016. Nuclino can be used in a web browser or downloaded as a desktop app for Windows, macOS, and Linux. A mobile application is currently under development.

Nuclino supports integrations with numerous a apps and tools, including Slack, Draw.io, Gliffy, Lucidchart, Google G Suite, and so on.

The features of the Nuclino web application aim to facilitate collaboration and knowledge sharing within teams and include:

  • Real-time, collaborative editing
  • Markdown support
  • Data visualization (graphs, boards, mind maps)
  • Wiki-style organization
  • Hierarchical tagging
  • Instant search
  • Checklists
  • @mentions
  • Drag-and-drop upload of media and attachments
  • Version history
  • Access rights management
  • Import and export of data

Features

  • API
  • Chat
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • History/Version Control
  • Multi-User
  • Notifications
  • Project Management

Features

  • API
  • Batch Permissions & Access
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Multi-User
  • Notifications
  • Password & Access Management
  • Malware Protection
  • Network Traffic Monitoring
  • Network Visualization
  • Network Device Performance Monitoring

Features

  • API
  • Chat
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • History/Version Control
  • Multi-User
  • Notifications
  • Project Management

Summary

    No key features associated with this application.

Summary

    No key features associated with this application.

Summary

    No key features associated with this application.

Pricing

Trial

Free
Included in plan:
  • 4 users
  • Google Drive, Dropbox, Onedrive Integrations
  • Shared and private libraries
  • In document search
  • Filtered and faceted search
  • Flexible user roles
  • Import content + Bulk actions
  • Tags & custom badges
  • Collaborative Web Clipper Extension
  • Up to 1 group
  • 5 GB storage

Team Plan

$99.99
Per Month
Included in plan:
  • Up to 10 users
  • Google Drive, Dropbox, Onedrive Integrations
  • Shared and private libraries
  • In document search
  • Filtered and faceted search
  • Flexible user roles
  • Import content + Bulk actions
  • Tags & custom badges
  • Collaborative Web Clipper Extension
  • Up to 5 groups
  • 50 GB storage

Group Plan

$199.00
Per Month
Included in plan:
  • Unlimited Groups
  • 100 GB storage

Workplace Plan

$499.00
Per Month
Included in plan:
  • Up to 10 users
  • Google Drive, Dropbox, Onedrive Integrations
  • Shared and private libraries
  • In document search
  • Filtered and faceted search
  • Flexible user roles
  • Import content + Bulk actions
  • Tags & custom badges
  • Collaborative Web Clipper Extension
  • Search inside of images
  • View only permission
  • Custom branding
  • Unlimited Groups
  • 500 GB of storage

Pricing

Basic

$19.00
1 user(s) / month
Included in plan:
  • 1 data source, 1-way PSA/CRM sync, unlimited organizations, documentation, and client accounts

Select

$29.00
1 user(s) / month
Included in plan:
  • 2 data sources, 2-way PSA/CRM sync, workflows, and unlimited organizations, documentation, and client accounts

Enterprise

$39.00
1 user(s) / month
Included in plan:
  • 2 data sources, 2-way PSA/CRM sync, workflows, runbooks, API, SSO, branding, and unlimited organizations, documentation, and client accounts

Pricing

Free

Free
Included in plan:
  • Unlimited items
  • Unlimited team members
  • 5GB storage per team

Standard (billed annually: 16% off)

$5.00
/user/month (billed annually: 16% off)
Included in plan:
  • Unlimited items
  • 10GB storage per team member
  • Version history
  • Private workspaces
  • Read-only members
  • Advanced access rights
  • SAML-based single sign-on (SSO)
  • Priority support

Standard (billed monthly)

$6.00
1 user(s) / month
Included in plan:
  • Unlimited items
  • 10GB storage per team member
  • Version history
  • Private workspaces
  • Read-only members
  • Advanced access rights
  • SAML-based single sign-on (SSO)
  • Priority support

Premium (billed annually: 16% off)

$10.00
/user/month (billed annually: 16% off)
Included in plan:
  • Unlimited items
  • 20GB storage per team member
  • Version history
  • Private workspaces
  • Read-only members
  • Advanced access rights
  • SAML-based single sign-on (SSO)
  • Premium support

Premium (billed monthly)

$12.00
1 user(s) / month
Included in plan:
  • Unlimited items
  • 20GB storage per team member
  • Version history
  • Private workspaces
  • Read-only members
  • Advanced access rights
  • SAML-based single sign-on (SSO)
  • Premium support

FAQs

    What are some applications this service is commonly used in tandem with?
  • Shelf is often used in tandem with document repository platforms, like Google drive, Dropbox, and Microsoft's Onedrive.

  • Does this service offer guides, tutorials and or customer support?
  • Shelf has a series of tutorials designed to help first time users get started with the platform. These videos are available on our YouTube channel and also preloaded into your Shelf account when you first sign up. We also have a dedicated customer service team ready to answer any questions you may have about the platform through our in app chat.

  • What is this service generally used for?
  • Shelf is generally used for organizing, and keeping track of an organizations most important resources, process, and other content. Shelf helps ensure that valuable organizational knowledge isn't lost.

  • Who are the main user groups of this service?
  • Shelf is mainly used by teams and organizations.

  • Does this service offer an API?
  • Access to Shelf's API is available upon request.

  • Does this service offer multi-user capability (e.g. teams)?
  • Shelf is designed to be used with multiple users and offers a variety of user roles and permissions.

  • What platforms does this service support?
  • Shelf is a web based application that can be used in any browser and is mobile responsive.

  • Does this service integrate with any other apps?
  • Currently Shelf integrates with Google drive, Dropbox, and Microsoft Onedrive. However we also offer custom integrations upon request.

FAQs

    Does this service offer an API?
  • Yes.

  • What is this service generally used for?
  • Documenting client environments.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. IT Glue is designed to enhance team efficiency and productivity.

  • Does this service offer guides, tutorials and or customer support?
  • IT Glue has a full Knowledge Base, a library of Flexible Asset templates, a series of How-To videos, and our Partner Success team for support.

  • Who are the main user groups of this service?
  • Managed Service Providers (MSPs) and other IT service organizations.

  • What are some applications this service is commonly used in tandem with?
  • PSA, RMM, and BDR tools, along with documentation creation tools such as MS Office and LucidChart.

  • Does this service integrate with any other apps?
  • Yes, with leading PSA, RMM, and BDR tools.

FAQs

    No FAQs associated with this application.

Vendor Information

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Vendor Information

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Vendor Information

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Other

Who uses Shelf
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses IT Glue
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Nuclino
  • Personal
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.
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