Compare Shelf vs ProProfs Knowledge Base vs Hugo

You May Also Like

Featured products that are similar to the ones you selected below.

Process Street
 (138)
Business Process Management (BPM) Software
Visit Website
PHPKB
 (2)
Knowledge Management Software
Visit Website
View Listing View Listing View Listing

Crozscore

79%
what is this?
interest falling

Crozscore

91%
what is this?
interest rising

Crozscore

83%
what is this?
interest falling
Shelf screenshot ProProfs Knowledge Base screenshot view 5 more Hugo screenshot view 3 more

About Shelf

Knowledge management is a critical aspect of any organization. With Shelf you can document, organize, and control access to your company's important knowledge and resources. It removes the friction of searching for processes between different departments and staff members which in turn saves your company time and money. Shelf is a simple solution that is effective and easy to implement at any organization!

About ProProfs Knowledge Base

ProProfs Knowledgebase is a powerful tool using which businesses can create online documentation, manage employee knowledge and offer self-service help to customers. Companies can quickly create highly-searchable online FAQs to onboard customers faster or a private-intra company knowledge base, accessible to only authorized employees. Besides FAQs and knowledge bases, a business can use the tool to create product guides, training manuals, wikis and more.

Benefits:

Reduce tickets & support calls - ProProfs Knowledge base helps companies instantly create a website FAQ, manual, guide or even a full-fledged self-service help center, where customers can easily find answers to their questions. As a result, customers can find solutions on their own, without having to contact support or raise a ticket. While this delights customers as they don’t have to wait for answers, it also means less workload for support agents as they don’t have to answers the same questions again and again.

Grow organizational knowledge - Organizing and managing employee knowledge is easy with ProProfs Knowledgebase Software. Companies can create a password protected knowledge base, which can be accessed by only authorized employees from anywhere at anytime, making the process of sharing organizational knowledge seamless and secure.

Offer a fantastic product experience - ProProfs Knowledgebase Software can be used for much more than just online documentation. The tool is ideal for companies looking to offer context-sensitive help to customers, in the form of tooltips, lightboxes, and popups. With context-sensitive help companies can provide content to customers just when they need it. This makes for great product tours and website experiences.

About Hugo

Hugo is connected meeting notes software. It’s one place for fast-moving teams to set shared meeting agendas, share collaborative meeting notes, and index and organize everything about your meeting based on who attended. Plus, with integrations with 20+ chat, CRM, video conferencing, and project tools, Hugo enables the world’s best companies including Twitter, Slack and Shopify to manage their meetings with efficiency and transparency

Features

  • API
  • Chat
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • History/Version Control
  • Multi-User
  • Notifications
  • Project Management

Features

  • API
  • Chat
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • History/Version Control
  • Multi-User
  • Notifications
  • Project Management

Features

  • API
  • Chat
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • History/Version Control
  • Multi-User
  • Notifications
  • Project Management

Summary

    No key features associated with this application.

Summary

    No key features associated with this application.

Summary

  • 📝 Fast and powerful meeting agendas and notes

  • 💼 Free agenda template library

  • 👋 @mention to notify teammates

  • 💬 Auto-post notes to Slack

  • 🔄 Auto-sync notes to CRM records that match the meeting

  • 🚀 Create tasks and tickets for Trello, Asana, Jira and other systems from your notes

Pricing

Trial

Free
Included in plan:
  • 4 users
  • Google Drive, Dropbox, Onedrive Integrations
  • Shared and private libraries
  • In document search
  • Filtered and faceted search
  • Flexible user roles
  • Import content + Bulk actions
  • Tags & custom badges
  • Collaborative Web Clipper Extension
  • Up to 1 group
  • 5 GB storage

Team Plan

$99.99
Per Month
Included in plan:
  • Up to 10 users
  • Google Drive, Dropbox, Onedrive Integrations
  • Shared and private libraries
  • In document search
  • Filtered and faceted search
  • Flexible user roles
  • Import content + Bulk actions
  • Tags & custom badges
  • Collaborative Web Clipper Extension
  • Up to 5 groups
  • 50 GB storage

Group Plan

$199.00
Per Month
Included in plan:
  • Unlimited Groups
  • 100 GB storage

Workplace Plan

$499.00
Per Month
Included in plan:
  • Up to 10 users
  • Google Drive, Dropbox, Onedrive Integrations
  • Shared and private libraries
  • In document search
  • Filtered and faceted search
  • Flexible user roles
  • Import content + Bulk actions
  • Tags & custom badges
  • Collaborative Web Clipper Extension
  • Search inside of images
  • View only permission
  • Custom branding
  • Unlimited Groups
  • 500 GB of storage

Pricing

FREE

Free
Included in plan:
  • 20 pages
  • 1 Authors
  • Professional Templates
  • 1 Knowledgebases, Manuals & Docs
  • Public Views

ESSENTIALS

$6.00
20 Pages/month
Included in plan:
  • Up to 500 Pages
  • Unlimited Public Views
  • 1 Knowledgebases, Manuals & Docs
  • Revision History & Version Control
  • Professional Templates
  • 1 Authors
  • Reports & Analytics
  • Help Widget
  • Basic Integrations
  • Premium Customer Support
  • ProProfs Training Maker (Free Edition)
  • ProProfs Live Chat (Free Edition)
  • ProProfs Help Desk (Free Edition)

PREMIUM

$12.00
20 Pages/month
Included in plan:
  • Unlimited pages
  • Unlimited Public Views
  • Unlimited Knowledgebases, Manuals & Docs
  • Revision History & Version Control
  • Professional Templates
  • Unlimited Authors
  • Unlimited Private Sites
  • Unlimited Staff Users
  • Reports & Analytics
  • Basic Integrations
  • ProProfs Training Maker (Free Edition)
  • ProProfs Live Chat (Free Edition)
  • ProProfs Help Desk (Free Edition)
  • Roles & Collaboration
  • Unlimited Groups & Teams
  • Merge Tags & Content Snippets
  • Advanced Reports & Analytics
  • Multi-Lingual Support
  • Tooltips, Lightboxes & Pop-ups
  • Conditional Content
  • Import Sites
  • Single Sourcing
  • Advanced Help Widget
  • Single-Sign-On, SAML
  • White Label
  • Custom License, Enterprise Security & Ownership
  • Vault
  • Advanced Integrations
  • Premium Customer Support

Pricing

Free

Free
Included in plan:
  • Up to 40 Hugo users
  • Unlimited Notes and agendas
  • All 20+ integrations
  • Agenda & Note Template Library
  • Live Chat Support

Pro

$399.00
100 user(s) / month
Included in plan:
  • Up to 100 Hugo Users
  • Reporting and Calendar Analytics (Beta)
  • Advanced Search
  • Import of Existing Notes
  • Onboarding & Priority Support

Custom


unlimited user(s) / month
Included in plan:
  • 101+ Hugo Users
  • Custom Integrations

FAQs

    What are some applications this service is commonly used in tandem with?
  • Shelf is often used in tandem with document repository platforms, like Google drive, Dropbox, and Microsoft's Onedrive.

  • Does this service offer guides, tutorials and or customer support?
  • Shelf has a series of tutorials designed to help first time users get started with the platform. These videos are available on our YouTube channel and also preloaded into your Shelf account when you first sign up. We also have a dedicated customer service team ready to answer any questions you may have about the platform through our in app chat.

  • What is this service generally used for?
  • Shelf is generally used for organizing, and keeping track of an organizations most important resources, process, and other content. Shelf helps ensure that valuable organizational knowledge isn't lost.

  • Who are the main user groups of this service?
  • Shelf is mainly used by teams and organizations.

  • Does this service offer an API?
  • Access to Shelf's API is available upon request.

  • Does this service offer multi-user capability (e.g. teams)?
  • Shelf is designed to be used with multiple users and offers a variety of user roles and permissions.

  • What platforms does this service support?
  • Shelf is a web based application that can be used in any browser and is mobile responsive.

  • Does this service integrate with any other apps?
  • Currently Shelf integrates with Google drive, Dropbox, and Microsoft Onedrive. However we also offer custom integrations upon request.

FAQs

    What are some applications this service is commonly used in tandem with?
  • It works well with various ticketing tools, and sibling services - ProProfs Help Desk and ProProfs Chat.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, you can add users and create groups, assign them roles and permissions, using ProProfs Knowledge Base.

  • Does this service offer an API?
  • Yes, the tool provides API integration.

  • What is this service generally used for?
  • It’s majorly used for reducing customer support tickets, managing business knowledge, increasing collaboration among employees, and creating a knowledge-sharing culture in an organization.

  • What platforms does this service support?
  • It works well on multiple devices such as mobile phones, tablets, as well as laptops, and browsers like Firefox, Safari, Internet Explorer, and Chrome.

  • Does this service integrate with any other apps?
  • The tool integrates seamlessly with various third-party tools like Zendesk, Freshdesk, Google Analytics, Salesforce Desk, Wufoo, Jira, Disqus, and many more live chat tools.

  • Who are the main user groups of this service?
  • Small companies, as well as large enterprises, can use this service.

  • Does this service offer guides, tutorials and or customer support?
  • It provides a comprehensive help center with how-to guides and tutorials for customer support.

FAQs

    What is this service generally used for?
  • Hugo keeps teams connected to each other and their tools by providing one central place for meeting notes, connected to their tools.

  • Does this service integrate with any other apps?
  • Yes. Hugo integrates with more than 20 apps including Google Suite, Slack, Salesforce, Trello and many others.

  • Who are the main user groups of this service?
  • Hugo is for fast-moving companies that value transparency, collaboration and see meetings as a central part of the way they work together.

  • What platforms does this service support?
  • Hugo is a web application that runs in your browser, but also available on mobile (iOS) and as a Chrome extension.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, Hugo has a customer support and customer success team, and provides helpful tutorials, guides and support content to get teams up and running.

  • Does this service offer an API?
  • Not yet, but coming soon.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, Hugo is best used by teams.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
5.3k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
1.36k

Other

Who uses Shelf
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses ProProfs Knowledge Base
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
Arabic, Danish, English, French, Indonesian, German, Portuguese, Finnish, Italian, Japanese, Korean, Polish, Czech, Russian
Regional Restrictions:
No restrictions.

Other

Who uses Hugo
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.
Back to top