Compare SessionCam vs Segment vs Chartbeat

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Crozscore:

80%
what is this?
90%
44%
interest falling

Crozscore:

88%
what is this?
100%
54%
interest falling

Crozscore:

86%
what is this?
82%
57%
interest rising
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Software Description:

SessionCam enables businesses to record customer activity on a website and replay a video-like recording of the interaction. This shows mouse movement, page scrolling, form-based data entry and mobile gestures in the context of the actual web page design and content for that session. SessionCam also aggregates recorded data to generate heatmaps and analyse conversion funnels.

Software Description:

From startups to the Fortune 500, thousands of companies use Segment as their customer data hub. We believe that making customer data a joy to work with is a design and abstraction problem. Segment is made for people who want to build incredible products and experiences, and who constantly strive to learn and improve.

Segment's customer data hub is a single platform that collects, stores and routes data to hundreds of business tools with the flip of a switch. Our goal is to make using data easy.

Software Description:

Chartbeat is a web-based analytics tool for online publishers that gauges and enhances the quality of their content. It shows its users data about website visitors and how well they are engaging with the content.

This software tracks the time visitors spend on the website, where they browse, conversion, recirculation, video engagement, location, referral source, and more. It does it by pinging every few seconds, so actionable insights are the reliable source for layout improvements.

The bottom line of Cartbeat's use is consumption, instead of the number of clicks, so it makes a solid basis for audience engagement and loyal follower base. The standard for success is the public's attention. Marketers can determine which aspects of marketing plans they need to focus on, in order to gain extra visits.

Features:

  • Data Visualization
  • Analytics
  • API

Features:

Features:

  • Conversion Tracking
  • Analytics
  • Dashboard
  • External Integrations
  • API

Summary:

  • Form Analytics - Watch recordings of customer drop-off at any point to understand the reasons for abandonment

  • Funnels - Build conversion funnels to assess drop-off between form pages

  • Heatmaps - Create dramatic illustrations of your users 'in-page' behaviour

  • Session Replay - Watch recordings of customers using your website

Summary:

  • Power all of your tools with the same customer data: Leverage the power of hundreds of tools when you use Segment as your customer data hub.

  • Query your data in SQL: Track data with Segment. Query in Amazon Redshift. It's that easy.

  • Take your data with you: Want to try a new tool? Replay your historical data, so it's like you've been using that vendor all along.

  • Send data from anywhere: You can send data to Segment from any device – from smartwatches to iBeacons, point-of-sale registers and more.

  • Instantly install analytics for ecommerce: If you're using a major ecommerce platform, you can install Segment with zero code.

  • Collaborate across your team: Organizations allow you to group together projects — like your website, iOS and Android apps — under one account.

Summary:

  • Real­time audience attention data

  • Content analytics

  • Editorial reporting

  • Multi­platform tracking

  • Browser overlay heatmap

  • In-page analytics

  • Multivariate headline testing

  • Historical report building

  • Audience insights + visitor frequency

  • Referral sources

Pricing:

  • Starting from: $50.00/month
  • Credit card required: N/A
  • Free 21-day trial. Monthly plans available from $50 per month. Enterprise Level - ideal for larger websites.

Chartbeat Pricing

$7,000.00
1 user(s) / year
Included in plan:
  • Use auto-generated insights in each report to identify unique and noteworthy patterns and trends in your audience data
  • Preview individual reports, manage subscriptions, and easily share reports through email format
  • Gather additional detail through integration with the Historical Dashboard
  • All metrics and filters from Chartbeat tools, plus API access
  • Share reports instantly or get recurring reports via email
  • Download CSV results for use in other applications

FAQs:

    Who are the main user groups of this service?
  • Digital marketing and CRO professionals looking to improve the customer journey on their websites. Typically large brands with a focus on e-commerce.

  • What is this service generally used for?
  • To identify usability issues and improve conversion rates.

  • What platforms does this service support?
  • Browser based only (incl mobile)

  • What are some applications this service is commonly used in tandem with?
  • Analytics packages, A/B testing software, Voice of the Customer platforms

  • Does this service integrate with any other apps?
  • Google Analytics, Adobe Site Catalyst, Optimizely, Maxymiser, Olark. Wordpress

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Multiple users can access the same account with shared functionality

  • Does this service offer guides, tutorials and or customer support?
  • Yes, 4 levels of customer support backed up by an on-line ticket system, including a wiki and how-to guides and videos.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service integrate with any other apps?
  • Integrations: Slack, Wordpress, Databox, Clearlogin, Brightcove, Beckon, Chartbeat.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What is this service generally used for?
  • Chartbeat is used as a real-time website performance analytics tool.

  • Does this service offer an API?
  • Yes, there is an API offered.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Help Center, FAQs, Documentation, Online Support, Phone Support.

  • What platforms does this service support?
  • This is a web-based software, with iOS native app offered.

  • Who are the main user groups of this service?
  • Main users of this service are large and mid-sized companies with over 5 million monthly pageviews.

Publisher:

Founded:
2015
Based in:
Norwich
Employees:
51-200
Likes:
Followers:
1.49k

Publisher:

Founded:
2012
Based in:
San Francisco
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
New York
Employees:
51-200
Likes:
4.44k
Followers:
28.1k

Other:

Who uses SessionCam
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Chartbeat
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.
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